Sheehy Lexus of Annapolis

Chris List is the best new car salesperson with whom I have ever worked. The Sheehy dealership was the best car buying experience of my life. Since I live in Washington, D.C., I had no intention of purc have ever worked. The Sheehy dealership was the best car buying experience of my life. Since I live in Washington, D.C., I had no intention of purchasing or leasing a car so far away from home in late March 2011. Chris List, the superior quality of the Lexus automobile, and the customer orientation of the dealership laid aside any concerns about distance from my home. Ten months after leasing my car, I am still highly satisfied with every aspect of this dealership. My friends who live in Annapolis speak very highly of the dealership in terms of its reputation and its outreach to the community. More

Chris met me at the door as I entered with a smile and warm greeting. The appointment started on time and he was prepared to show me what was discussed on the phone. The test drive was great and not rushe warm greeting. The appointment started on time and he was prepared to show me what was discussed on the phone. The test drive was great and not rushed. My questions were answered and documentation provided to answer the questions i had. I got the tour i wanted and saw the service area and met the staff there. Paperwork prepared promptly after i decided on the car i wanted. This was the best car buying experience i have had. More

We were on the market for a new car, doing most of our early research on the internet. We decided to look at Lexus and emailed to make an appointment. Erin Harrahill was the sales representative assigned early research on the internet. We decided to look at Lexus and emailed to make an appointment. Erin Harrahill was the sales representative assigned to us. She was very pleasant and knowledgeable. Their customer service was excellent, even after we bought the car, following up to ask how we were enjoying the Lexus experience. Very high grades. They have converted us from BMW drivers to Lexus drivers because of their exceptional customer service. More

My wife and I loved our 1995 LS 400 and it was a difficult decision to trade it in. We didn't believe we could ever get the great car-ownership feeling we had with it. Plus, we weren't sure we coul difficult decision to trade it in. We didn't believe we could ever get the great car-ownership feeling we had with it. Plus, we weren't sure we could afford a new LS anyway. We thought of buying a certified used car, and went back to Sheehy because of the terrific service they have always provided. Salesman Dave Davies made it easy for us. He found a new 2010 LS 460 after the 2011 model year began. The car had exactly what we wanted, and since it was the previous model year, the price was much lower than we expected. It was a wonderful experience buying the car. Dave took care of all the details efficiently and thoroughly. Now, having owned the LS 460 for more than a year, I can honestly say it is worth every penny we paid for it. We plan to have it at least as long as we had the LS 400. More

Chris Martin - Sales - friendly and very knowledgable about his products. My wife & I were having our 2004 Lexus serviced and stopped to talk to Chris. We sat down with him and with paper & pencil he out about his products. My wife & I were having our 2004 Lexus serviced and stopped to talk to Chris. We sat down with him and with paper & pencil he outlined how he could put us into a new ES 350 with either a lease or sale. No hard pressure sales pitch, just showing us different numbers to see what we liked. After looking at several models & colors and working the numbers, we decided to trade in our old car. It was NOT the usual high pressure sales pitch with veiled threats and accusations but seemed more like sitting at the kitchen table and working out a deal. Since were about 7 years behind in automobile technology Chris took LOTS of time to explain all the features of the ES 350 including safety, warrenty, navigation, and all the other new bells & whistles found on 2012 models. We felt we were getting personal service and not just another customer to be hustled through the process. Chris's friendly disposition, willingness to listen to our concerns and overall positive attitude made the buying experience very enjoyable. Chris Powell - Finance - Chris was also great to work with. He took plenty of time to carefully explain all the costs, fees, taxes, etc. involved in financing the new car. He had no problem answering our questions in a polite & professional manner even though it was getting late in the day. There was none of the "whiz-bang just sign here and don't worry" attitude I have experienced at other dealerships. Excellent overall experience with very professional individuals. More

My wife and I are shopping for a new car for her. She travels over an hour each way to and from work and knowing the Lexus reputation for reliability and luxury we felt a new Lexus is in her future. We travels over an hour each way to and from work and knowing the Lexus reputation for reliability and luxury we felt a new Lexus is in her future. We had only been on the lot for a few minutes when greeted by a young man with a warm smile and a firm handshake. As it was a bit brisk he invited us inside to discuss which vehicle would meet our needs. The salesman(Henry Fox) was personal and professional as he laid out our options. While he and my wife discussed which car would be best for her I availed myself of a gratis massage at Mr. Fox's suggestion. As we are not impulse buyers a purchase wasn't made that day. However, we will return to Sheehy Lexus and purchase our Lexus from Mr. Fox. More

Henry Fox has delivered an unequalled level of personal service, valid insights and dedication to our customer relations as enjoyed over the past 7 years. service, valid insights and dedication to our customer relations as enjoyed over the past 7 years. More

I came in to Lexus of Annapolis on a very busy Saturday afternoon. I was promptly greeted By Henry Fox with a warm smile and a hand shake.I was informed that everyone was tied up.Henry told me he was just afternoon. I was promptly greeted By Henry Fox with a warm smile and a hand shake.I was informed that everyone was tied up.Henry told me he was just about to finish with the customers he was helping.He showed me the really plush waiting area.He suggested that I enjoy a massage in one of their massage chairs. It was just a few minutes,even before my massage was complete.Henry came to help.I had been to a couple of Lexus dealers before coming to Annapolis.Henry showed me all they do to recondition their cars.The car I bought was a much better value then the cars I viewed at the other dealers. More

I just wanted to uncover Sheehy's best kept secret and that is Erick Morris. Erick assisted me when I purchased my Lexus which was a little over a year ago. From then until now, his customer service and that is Erick Morris. Erick assisted me when I purchased my Lexus which was a little over a year ago. From then until now, his customer service and genuine concern for my satification has been flawless. He is a rare find. If you are in the market to purchase a vehicle, I highly recommend him and Sheehy Lexus of Annapolis!! More

came to look for a new Lexus and was greeted by Henry Fox who answered all my questions and provided the valuable information needed to make an educated decision on my new car purchase. It was a delight to g who answered all my questions and provided the valuable information needed to make an educated decision on my new car purchase. It was a delight to go thru the process with Henry guiding me all the way...I couldn't be happier with my experience and my brand new car...Great people great place...Thanks Henry for helping me thru this More