Sheehy Lexus of Annapolis

As a 1st time Lexus buyer, I "built" my RX350 on-line and asked for a quote. As an internet sales manager, Shandrial contacted me and stated she had the vehicle in stock.I asked many questions about the RX35 asked for a quote. As an internet sales manager, Shandrial contacted me and stated she had the vehicle in stock.I asked many questions about the RX350 and Shandial answered all of them and provided information that helped me to make a decision. I was very impressed with her knowledge and her willingness to work around my schedule and she always got back to me on my questions. I did not feel pressured to buy it "now". I did go to the dealership and meet with Shandrial and we went over all the features on the RX350 and then I test drove it. I did purchase it, and after all the paperwork, Shandrial showed me how to use the Navigation system and setup my cell phone to work and downloaded my contacts list. While I am tech savy, it would have taken me much longer than the few minutes it took her to do this for me. I was introduced to people at the dealership and everyone was very nice and willing to answer your questions. Shandrial did contact me after thepurcahse to ensure everything was fine and if I needed any assistance with anything. I was very pleased with the sales experience, and what would have made it even better, was if I could have recieved a higher price for my trade-in.....Overall I would encourage anyone looking for a Lexus, to contact Shandrial. More

The team at Sheehy is honest and provides value to the sales process. My sales agent Rachael Holderied? did a great job of advising me on my financing options and provided the right solution for me. I w sales process. My sales agent Rachael Holderied? did a great job of advising me on my financing options and provided the right solution for me. I would / will purchase my next car from Rachael and the team and Sheehy. More

My wife did most of the leg work and we were very pleased with how we were received by the dealership and the oustanding service rendered by Rachael. She was great, from the time we arrived to the moment tha with how we were received by the dealership and the oustanding service rendered by Rachael. She was great, from the time we arrived to the moment that she gave us the keys to the new car. We turned in a lease and because of our pleasant experience with the vehicle, we decided to invest in another. Rachael was not pushy and she was very helpful by fully answering all of our questions. Being of a military background, I have dealt with many car dealerships over the years and I would rate this experience as superior thus far to all the past ones. Kudos to Rachael and Sheehy Lexus of Annapolis! More

My experience with Sheehy Lexus of Annapolis, specifically my interaction with sales manager Shandrail Hudson, was very pleasant. During the process of searching for a new vehicle, I dealt with specifically my interaction with sales manager Shandrail Hudson, was very pleasant. During the process of searching for a new vehicle, I dealt with several different dealerships and none of them compared to the service that Sheehy Lexus provided. At each step of the way, Ms. Hudson was very mindful of my concerns and needs. She was always upfront and never pressured me to make a purchase, but made it very clear that she wanted to earn my business and have me as part of the Sheehy family. She was very knowledgeable regarding the inventory and the specifications of the vehicles of interest. Ms. Hudson worked feverishly to close the deal and was more than willing to accommodate my needs without ever compromising her professionalism. I would highly recommend the services of Ms. Hudson and the quality provided by Sheehy Lexus of Annapolis. More

AFter buying approximately 6 cars, all from Sheehy Lexus, since last February, I decided to buy an Infiniti. Although it was big and fit my family of four well, it was not the most comfortable vehicle in t since last February, I decided to buy an Infiniti. Although it was big and fit my family of four well, it was not the most comfortable vehicle in the world. So, with the arrival of the new GX460, back to Lexus I went. I went to the same salesperson and she showed me a nice looking GX. Since I had bought many cars from Rachael and from Sheehy, I knew what I was getting. When I bought the INfiniti, the dealership management was not what I thought it should be. Maybe I had been spoiled from Sheehy Lexus. For example, after test driving the INfiniti my wife and I were going to buy, another customer came in and was able to test drive the same vehicle. That should have told me something right there. Anyway, between the ride of the iNfiniti and the dealership experience, I traded my Infiniti in on the new GL460 after about 4 months. The ride on a Lexus is like nonother. It is the smoothest, most comfortable ride on the road. Again, Rachael took care of me. She was not pushy, and I actually thought about this purchase for about 4 days and not once did she call me to see if I was still thinking about it. I visited the dealership 3 times before actually saying yes. The one bad thing about this and it never happened before with this dealership and this has nothing to do with the salesperson. The price. I do not feel as if I got a great price as on all my other vehicles I purchased in the last year. I understand the vehicle is brand new and redesigned, but after doing the paperwork, this was the first time I felt as if they got the better deal. Will I buy another car from Sheehy Lexus, absolutely! Will it be longer before I buy another one...yes. Next time I will listen to my head more then my heart! However, do your homework and you will NOT be disappointed. Sheehy Lexus is a dealership in a class buy itself. I highly recommend Sheehy Lexus. A wonderful experience and it really is like being a member of an extended family. More

I hate shopping for cars. The entire process leaves me frustrated and exhausted. Sheehy Lexus turned this into a pleasant experience for me. My salesperson, Shandrial Hudson, was very knowledgeable, pro frustrated and exhausted. Sheehy Lexus turned this into a pleasant experience for me. My salesperson, Shandrial Hudson, was very knowledgeable, provided very detailed information on the car and options, and was very responsive to my needs. I felt she lived up to her promise of a hassle free vehicle purchase experience. I would highly recommend her. More

I worked through internet sales when I met Chris. I was primarily a 'distance' shopper who utilized the web for most all of my searching and communication. After my prolonged effort, (looking for just the primarily a 'distance' shopper who utilized the web for most all of my searching and communication. After my prolonged effort, (looking for just the right color, mileage, price ect) I finally decided to meet with Chris in person. What a pleasant surprise for me!!! (I am dubious about salesman). He was forthright but understanding. He stood behind his product and his dealership. My perception was that he was 'not after the sale' as much as much as he wanted me to be "OK" with my purchase. I was always comfortable working with him. The end result is that he found me the 'too good to be true' auto. All my parameters were met. I would highly recommend both Chris and Sheehy when looking for any automobile. More

Chris is very nice and helpful. If you have any question about the vehicle, he always gets back with you very quickly. The deal price was honest as we both agreed between our internet and phone contact. The about the vehicle, he always gets back with you very quickly. The deal price was honest as we both agreed between our internet and phone contact. The sale was pretty simple and not too complicated. I love my 2010 RX350 Lexus. I will recommend this dealership to anybody who want to purchase any Lexus vehicle. More

The entire experience, from the time we arrived at the dealership to the time we left was the best car shopping experience we've ever had. We were treated with respect from a friendly and very knowledgeab dealership to the time we left was the best car shopping experience we've ever had. We were treated with respect from a friendly and very knowledgeable staff. All was explained to us in detail with no rush or hassle feeling or pressures. The dealership itself and all staff were very professional, friendly, and well kept. The dealership and all employees, especially Chris, should be very proud of themselves and the type of impression that they convey to their clients. First class all the way and this will be keeping us coming back to this dealership. More

We have had unpleasant experiences with car dealerships in the past (because they insisted we test drive the vehicle when we did not want to do so; because they insisted we finance the vehicle when we want in the past (because they insisted we test drive the vehicle when we did not want to do so; because they insisted we finance the vehicle when we wanted to pay cash; and because they were overly aggressive) and so we were skeptical when we entered the Sheehy Lexus of Annapolis Dealership and met with Shandrial Hudson, their Internet Sales Manager. However, we were pleasantly surprised as Shandrial was extremely pleasant and knowledgeable and took the time to point out all of the outstanding features of the RX 350. She invited us to sit in the vehicle, which we did, as she pointed out additional features and answered our questions. She then asked us to take it for a test drive which we declined and she invited us to come back if we changed our mind and to call her anytime with any additional questions we may have. We asked her for a book and a price which she provided us without any hassle. We did return because we knew she would be pleasant and not obnoxious and pushy and we did take a test drive. We told her we would need some additional time to shop around and think about this major purchase. She said she understood and did not hound us with daily phone calls as some other dealers were doing which we found very annoying. When you make such an important purchase you want to make the decision because it is the correct decision for you and not because you are talked into it. After shopping around we called Shandrial and asked if we could come in an order the vehicle which we did and which was a very pleasant experience as well. The vehicle arrived the next day and we came in and made our purchase. Shandrial took the time to show us each and every feature on the vehicle and also programmed our cell phones/BBs and contact lists into the vehicle which was so helpful. We must say this was a very pleasant experience and we would highly recommend Shandrial and Sheehy Lexus of Annapolis to our friends and acquaintenances who may be interested in purchasing a new vehicle. More