Sheehy Lexus of Annapolis

I had a remarkable experience at Sheehy Lexus of Annapolis and they exceeded all my expectations. Normally I am not keen on filling out survey's but, I was so moved by the Sheehy Lexus Team, that I Annapolis and they exceeded all my expectations. Normally I am not keen on filling out survey's but, I was so moved by the Sheehy Lexus Team, that I had to let them know. Ms. Shandrial Hudson was my expert Lexus representative. Ms. Hudson not only sold me the vehicle of my dreams (RX400h) but, she also got to know me very well as a person. Ms. Hudson's salesmanship, product knowledge, and genuine compassion has won me over. If I pursue an additional purchase in the future, Ms. Hudson has already earned my business. An auspicious thank you to the Sheehy Lexus Team for making me feel that my purchase is worthwhile and meaningful. More

Our Salesperson was Shandrial Hudson, she was very easy to work with. Of course, we knew what we were looking for, this was our 3rd new Lexus purchase. Lexus dealerships make the buying experience much mor to work with. Of course, we knew what we were looking for, this was our 3rd new Lexus purchase. Lexus dealerships make the buying experience much more palatable than the average dealership. We were not quite as happy with the after sales experience. We traded in our previous RX but were surprised and upset when we received a letter from our credit union a few weeks later inquiring why our payment had not been made on the vehile we traded in. This was at least a month after our new vehicle purchase. We called the dealership and got a bit of a run around and eventually were required to drive back over to Annapolis to sign papers that we had not been given previously. We live in the District so it's a bit of an inconvience to make the trip there, expecially for their mistake. Not to mention that they clearly should have realized this mistake far before we brought it to their attention. Another issue was the licensing of our vehicle. We had a 60 day temporary plate which we had to renew not once but twice because of their inefficiency.Two excruciating trips to the DMV that we should not have had to make. They blamed it on the DMV but the DMV told us repeatedly that Sheehy Lexus had not even submitted the paperwork. We hope this was just an unfortunate set of events and not the usual way of doing business. More

I have been very pleased with the service and customer service shown to owners as well as future buyers when entering the show room. Everyone is very friendly and ready to help and answer any questions y service shown to owners as well as future buyers when entering the show room. Everyone is very friendly and ready to help and answer any questions you may have. When I made my first trip to Lexus of Annaolis in 2008, my plan was to just receive a quote and compare with other dealers. This was my first association with Chris List of which I was very pleased. Chris was able to explain in detail all the benefits of owning a Lexus. I mentioned to Chris that I was not buying today and wanted to compare the Lexus with the Honda Accura. Well by the time we finished talking and looking at the 2008 RX-350, I drove out of the showroom that day as a new Lexus owner. I have been very pleased with the car and also pleased with the way Chris has stayed in contact to make sure everything was ok and to reassure me if I had any questions to give him a call. I have in fact talked to Chris recently about the possibility of purchasing a new 2011 Lexus RX-350 or what ever number they change it to. I feel that Chris is an asset to Lexus of Annapolis and represents the dealership as well as Lexus with total professionalism and knowledge. Larry More

I began my relationship with Sheehy Lexus online with Shandrial Hudson. I followed up with a visit to the dealership to test drive several models. I had been car shopping for about 6 months and had nev Shandrial Hudson. I followed up with a visit to the dealership to test drive several models. I had been car shopping for about 6 months and had never received the kind of in-depth orientation prior to test driving at any other dealership. She thoroughly explained the instrumentation and told us things about the vehicle we had never heard before - and that was after testing driving on at least 5 other occasions. I found Shandrial to be knowledgeable and professional every step of the way. I would refer friends to her. The dealership, like the car, is luxury all the way. Just as it should be. More

I had a flawless experience at Sheehy Lexus of Annapolis. I emailed about a car on the website of interest the night before I was planning to drive to the dealership to shop. Kristen called me the following I emailed about a car on the website of interest the night before I was planning to drive to the dealership to shop. Kristen called me the following morning as I was en route to Annapolis. We scheduled an appointment over the phone. She let me know she had another appointment in the afternoon. Kristin met with me we test drove and when I returned after lunch Shandrial came in flawlessly to finish the deal. The ladies I worked with were both professional and very knowledgeable about the Lexus vehicle I was considering. The experience went seamlessly. Job well done ladies! Thank you. More

Kristin Schultz was a friendly, effective, responsible, approachable representatie of the Lexus dealer. I was interested in a 2008 350RX in Brandywine Mica wirh Navigation package. Feel free to contact me approachable representatie of the Lexus dealer. I was interested in a 2008 350RX in Brandywine Mica wirh Navigation package. Feel free to contact me for further information. Kim Stryker Quality Control Auditor 908-541-8139 More

I have purchased nine vehicles from this dealership over the years. All of them have been serviced there. And will continue to be. This dealership exemplifies the high standards you would expect when pur the years. All of them have been serviced there. And will continue to be. This dealership exemplifies the high standards you would expect when purchaseing a LEXUS. Barbara Hoban is highly professional and makes the process enoyable. I would highly recommend Sheehy Lexus of Annapolis. I am confident you will not be disappointed. More

We went in to look at a Lexus RX300, and wound up buying the Lexus and a Infiniti for myself. The salesman was Chris List, he was very friendly, very knowledgeable on both the Lexus and Infiniti. He the Lexus and a Infiniti for myself. The salesman was Chris List, he was very friendly, very knowledgeable on both the Lexus and Infiniti. He got us where we needed to be for payments on both cars and we got what we needed for our trades. Doug King, the sales manager, was equally helpful and friendly. The dealership is top notch, full of friendly staff. They have a great lounge, which we use often, but not for repair, as our cars are in great shape, but for car washes. This is a very good dealership...go see Chris List. More

Salesperson Ms. Hoban is extremely knowledgable, non-pushy and provides detailed information to allow informative decisions. Would recommend her to anyone. The dealership has an excellent invent non-pushy and provides detailed information to allow informative decisions. Would recommend her to anyone. The dealership has an excellent inventory, and a huge service department. The waiting area is exceptional and they go out of their way to always make you feel as if you are their most important customer. More

My parents purchased a Lexus LS 430 a couple of years ago and worked with the now current finance manager, Chris. He was EXTREMELY helpful and patient and the service was fantastic. When it was time for me t and worked with the now current finance manager, Chris. He was EXTREMELY helpful and patient and the service was fantastic. When it was time for me to purchase a car, I immediately thought of Sheehy Lexus of Annapolis and immediately went there. Dan Polgreen helped me pick out a car that best fit my needs- even down to the color. The dealership is great--- I can go there any time to get my car washed, the waiting room is beautiful and the staff are very friendly. Overall it is a great place! When it is time for me to buy another Lexus, I will definitely go there. More