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Sheehy Lexus of Annapolis
Annapolis, MD
906 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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906 Reviews of Sheehy Lexus of Annapolis
May 25, 2016
Awesome Experience The best car buying experience to date. Mike is very knowledgeable and patient. This was my first Lexus purchase and I arrived to the dealership with The best car buying experience to date. Mike is very knowledgeable and patient. This was my first Lexus purchase and I arrived to the dealership with a ton of questions. Mike is personable and customer oriented. I felt appreciated and valued. I began my car search with the intention to visit and browse quite a few different dealerships. Luckily, Sheehy Lexus in Annapolis had many of the other cars I intended to test drive. Long story short I left Sheehy with a brand new RX F Sport. This was the best choice considering I almost purchased a Mercedes GLE. The Lexus warranty is better and the vehicles are more durable with a higher resale value. Michele is very detail oriented and definitely goes the extra mile to meet your needs. She is very understanding. And Paul is amazing. He is very descriptive when reviewing the vehicle. I left the dealership feeling more confident about more purchase. More
by SUNNY TAYLOR
Employees Worked With
Paul LaRochelle, Mike Bowen, Michele Mitchell
May 23, 2016
"The best dealership ever" Kelly Harkins was my sales person. Kelly was very knowledgeable and helpful in buying my new 2013 RX 450h Lexus. It was well worth my wait. Kelly Harkins was my sales person. Kelly was very knowledgeable and helpful in buying my new 2013 RX 450h Lexus. It was well worth my wait. More
by cindy
Employees Worked With
Kelly Harkins, Shandrial Hudson, Doug King, Michele Mitchell
April 21, 2016
Wonderful buying experience The environment and people were wonderful. You couldn't ask for nicer! Anytime I leave I always head out feeling like a princess. You'll always recei The environment and people were wonderful. You couldn't ask for nicer! Anytime I leave I always head out feeling like a princess. You'll always receive royal treatment here. More
by Syren
Employees Worked With
Shandrial Hudson, Mike Bowen
April 12, 2016
Great experience with this dealership! Just purchased a 2015 Lexus 350 RX. I have been taking my previous car to Sheehy for years and Scott Daniels has always taken great care of me. Ri Just purchased a 2015 Lexus 350 RX. I have been taking my previous car to Sheehy for years and Scott Daniels has always taken great care of me. Richard Lunz was my salesman and he was terrific! He was extremely patient and found me the perfect car. He took the time when I picked up the car to go over all the details. Michele Mitchell was also very thorough. I cannot say enough good things about this team! More
by cathylogan
Employees Worked With
Richard Lunz, Scott Daniels, Michele Mitchell
March 21, 2016
Professional, attentive, a pleasure to work with! After a great deal of research and Sunday visits to Sheehy Lexus, we stopped to take a test drive. Mike Bowen assisted us showing us all of the vehic After a great deal of research and Sunday visits to Sheehy Lexus, we stopped to take a test drive. Mike Bowen assisted us showing us all of the vehicles options and going with us for our test drive. He was supportive and attentive without being high-pressure. He followed up with us via e-mail. We loved the car, ES300h, and came back the next day to test the voice recognition and share some complications we had with the title of our trade-in. Mike said it wouldn’t be a problem and initiated the sale. Michele Mitchell followed up with the title issue and was able to process the purchase with our credit union. Sheehy Lexus is a top quality dealership, Mike Bowen was fantastic to work with and met all of our expectations and requests with friendly courtesy and professionalism. Michelle was excellent in helping with the financial aspects of the sale. We are happy Lexus owners and highly recommend Sheehy, Mike and Michelle! More
by Moe&Jane
Employees Worked With
Mike Bowen, Michele Mitchell
March 12, 2016
Went above the norm even though they wouldn't make any money I walked in with pre-approved financing, and after inspecting the vehicle I wanted, we sat down to make the deal. Come to find out the Sheehy Lexus di I walked in with pre-approved financing, and after inspecting the vehicle I wanted, we sat down to make the deal. Come to find out the Sheehy Lexus didn't work with my bank and Lexus financing would cost me more, so I got up to leave. Jason (Salesman) and Michele (Finance Manager), tried every angle with my bank to make the deal in a round about way, but my bank wasn't having it. I wasn't expecting to drive away with a cool Lexus RC 400h, but Sheehy Lexus decided to sell the Lexus to Sheehy Infiniti (next door) since they did deal with my bank. Sheehy Lexus didn't make a dime off me, yet they honored their post sale commitments listed on their site. It was a very stand up thing to do, and I must say that Jason and Michele deserve a raise. Good work guys, I'll recommend your dealer to all my friends and family. More
by Mateo1
Employees Worked With
Jason Kulp, Michele Mitchell
February 27, 2016
Second car bought at Sheehy Lexus I recently bought a 2006 SC430 at Sheehy Lexus in Annapolis. This is the second car I have bought from Sheehy, the first being a 2008 ES350. Can't s I recently bought a 2006 SC430 at Sheehy Lexus in Annapolis. This is the second car I have bought from Sheehy, the first being a 2008 ES350. Can't say enough good things about this dealership and the salesman who took care of us, Mike Bowen. Mike was attentive, informative and helpful all the way through the transaction, and even went the extra mile and delivered the car to us in Hagerstown. Before delivery there were a few scratches in the paint, and they took care of that and the car looks and drives like new. A truly satisfying experience in buying a car. More
by JoyceMA
Employees Worked With
Mike Bowen, Michele Mitchell
January 21, 2016
Completely satisfied is an understatement! We drove over an hour from our home in Carroll County to buy a car from your amazing dealership because of Mike Bowen! Our family has bought cars from We drove over an hour from our home in Carroll County to buy a car from your amazing dealership because of Mike Bowen! Our family has bought cars from him for years because of his outstanding customer service. Our experience was over the top at your dealership, from the selection of vehicles, pure professionalism of the staff and the accommodations went over and beyond our expectations, even the Cafe' Hostess was awesome! We knew Mike would give us top notched service and was so delighted to see he works for a company that does the same! Michele in finance was amazing! She made it an easy and quick transaction, leaving us without any unanswered questions! After seeing the customer's lounge, I will most definitely drive an hour to have my new RX350 serviced there. More
by ReneG
Employees Worked With
Mike Bowen, Michele Mitchell
January 21, 2016
Top service and attention to detail from Valets to Sales I had the pleasure of purchasing a new Lexus RX 350. My purchase was handled quickly and efficiently by Mike Bowen. One of my biggest complaints abou I had the pleasure of purchasing a new Lexus RX 350. My purchase was handled quickly and efficiently by Mike Bowen. One of my biggest complaints about auto purchasing is how long it takes and the pricing discussions back and forth between management, my salesperson and me. I have always felt like I was playing the "telephone" game as these negotiations went on. I asked Mike Bowen to run numbers for me and told him what my interests were. He was happy to help and worked quickly while my current vehicle was being serviced. I really enjoyed working with Lexus of Annapolis and look forward to working with them in the future. More
by ElizabethT
Employees Worked With
Doug King, Mike Bowen, Michele Mitchell
January 19, 2016
Customer for Life Mike Bowen is so knowledgeable! He is the absolute best! The buying process is informative, helpful and second to none in customer service. Ever Mike Bowen is so knowledgeable! He is the absolute best! The buying process is informative, helpful and second to none in customer service. Everyone I dealt with was professional and helpful. More
by Priscilla
Employees Worked With
Paul LaRochelle, Mike Bowen, Michele Mitchell
