
Sheehy Lexus of Annapolis
Annapolis, MD
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907 Reviews of Sheehy Lexus of Annapolis
Absolutely phenomenal! It was late Thursday evening, precisely 7.35 pm driving on Route 50 East when I realized that my wife's big 50 birthday was only 4.5 hours away - Aug It was late Thursday evening, precisely 7.35 pm driving on Route 50 East when I realized that my wife's big 50 birthday was only 4.5 hours away - Aug 22. Earlier in the month, I had arranged with the kids that we will surprise her with a GX 460. But wrestling with other competing priorities, it seems that was a distant thought, I had not visited any dealership. So I called Lexus of Annapolis and was told that they close at 8.00 pm. At break neck speed, I barely made it to the dealership just about 8.00 pm, they were officially closed. As I pulled up, Ed was outside attaching tags to another vehicle. I asked if they were still open, his response was "we are closed but what do you want man, I can still help you"? My request was very specific - a GX 460 Black/Black and I also had a specific price I was willing to pay. Ed immediately dropped what he was doing and gave me 100% service, racing through his inventory to find a match and perhaps it was destined, they had one vehicle on the lot. He quickly engage management Michele from finance to get the deal worked out! At 12.01 on Aug 22, my wife could not hold back the tears... THANK YOU Lexus of Annapolis! Best, RF More
Awesome hassle free experience They had what I wanted at the right price. Service was awesome across the board. Doug did a great job providing additional perks to ensure I left wi They had what I wanted at the right price. Service was awesome across the board. Doug did a great job providing additional perks to ensure I left with a warm and fuzzy smile. Thanks to all! More
Customer Service is Paramount The dealership has a friendly and supportive customer centered approach. While selling new and used vehicles is their business, they are equally focu The dealership has a friendly and supportive customer centered approach. While selling new and used vehicles is their business, they are equally focused on providing a pleasurable stress free environment. When you buy a Lexus there is an expectation of high quality, professionalism and longevity, Sheehy Lexus of Annapolis does not disappoint. More
Great Experience @ Sheehy Lexus Of Annapolis Chris Martin was my sales associate and I highly recommend him. Very knowledgeable and very experienced. He went above and beyond to find the vehicl Chris Martin was my sales associate and I highly recommend him. Very knowledgeable and very experienced. He went above and beyond to find the vehicle just for me and went the extra mile to make sure the experience went as smoothly as possible. I would definitely recommend Chris. More
Best auto sales person anywhere around !!! We had the best of car sales experience anywhere around working with Johnny Salinas of Lexus in Annapolis, Maryland - he was very friendly, courteous We had the best of car sales experience anywhere around working with Johnny Salinas of Lexus in Annapolis, Maryland - he was very friendly, courteous and professional and his knowledgeable of the features of each of the Lexus vehicles were simply excellent. He knew exactly what type of car we needed for our lifestyle, and explained in detail the pros and cons of buying versus leasing. We could NOT be happier and would highly recommend Johnny as your next autos sales point-of-contact and I guaranteed you will NOT be disappointed. Regards, Colin Cope More
Excellent customer service from Chris Martin, salesperson I purchased a 2013 Lexus RX 350 after seeing the ad on Ebay. I called Sheehy Lexus and was immediately connected with Chris Martin. Chris was except I purchased a 2013 Lexus RX 350 after seeing the ad on Ebay. I called Sheehy Lexus and was immediately connected with Chris Martin. Chris was exceptionally knowledgeable and friendly. After I decided to buy the car, Chris offered to deliver it to me in Virginia Beach--a 4 hour drive from the dealership! Chris arrived at my house with my new car on a Sunday afternoon. He helped me set up my bluetooth connection with my phone and even programmed my garage door opener for me. He went beyond the call of duty in all respects. I cannot say enough about the exceptional customer service he delivered. Keith Nichols More
Wonderful experience with Shandrial, Sheehy Lexus Shandrial Hudson went above and beyond to make sure our experience was good one. She is 100% knowledgable about the vehicles, but even more important Shandrial Hudson went above and beyond to make sure our experience was good one. She is 100% knowledgable about the vehicles, but even more importantly she is willing to go the extra mile & make the process as smooth as possible for me, the buyer. Specifically, after she made the 45+ mile journey to deliver the car to my home and signed paperwork. Further, she has called me or mailed me several times to make sure that our car is working properly. We sincerely thank Shandrial for her excellent overall customer service. We highly recommend Sheehy Lexus of Annapolis. More
Great expierence Chris Martin was great to work with. He made all of us (even our kids) feel comfortable and at home. He has great product knowledge and made sure that Chris Martin was great to work with. He made all of us (even our kids) feel comfortable and at home. He has great product knowledge and made sure that we got the exact car we were looking for. More
Excellent/Awesome Salesperson Mr. Edward Jackson Magnificent Salesmanship Mr. Edward Jackson is a top notch super salesman. Enough great words can not describe the great salesmanship and follow-up Magnificent Salesmanship Mr. Edward Jackson is a top notch super salesman. Enough great words can not describe the great salesmanship and follow-up service, I have received at Sheehy Lexus of Annapolis from Ed Jackson. Edward Jackson truly exceeded my every expectation in my 2015 Lexus car buying experience. He went above and beyond the "call of Duty" to satisfy my purchase, concerns and my follow-up needs. Mr. Jackson is genuine salesman and a great credit to the Sheehy Lexus of Annapolis staff. Many Thanks and Blessings From: Reverend Michael Angelo Richardson More
Thank You, Sheehy! We recently purchased three cars in less than one week from Sheehy Lexus of Annapolis. Our experience was phenomenal due to Shandrial, Doug, Chris P, We recently purchased three cars in less than one week from Sheehy Lexus of Annapolis. Our experience was phenomenal due to Shandrial, Doug, Chris P, and Michele M's top notch customer service. Everyone went above and beyond to make sure our experience was a positive one. A special thank you to Shandrial for quickly responding via email to our questions and for her excellent overall customer service. We highly recommend Sheehy Lexus of Annapolis. More