Sheehy Lexus of Annapolis

The most awesome car buying experience for me My name is Jane A. And several months ago I was in the market for a new Pre-owned Lexus and I considered visiting two dealerships. However, I decide My name is Jane A. And several months ago I was in the market for a new Pre-owned Lexus and I considered visiting two dealerships. However, I decided to start with Sheehy Lexus of Annapolis after meeting with Edward Jackson Sales Consultant, he was very knowledgable about the product and explained ever detail of the LS430 that caught my attention. The vehicle was kept in impeccable condition with complete service records from the previous owners, also certified with a excellent warranty package included. I enjoyed the ease of doing business with Mr. Jackson and his approach to understanding my needs. I truly appreciated how I was explained the Sheehy process of doing business as well as facts about my new purchase, without felling as if I was being talked down to like some other places. I'll never consider another Dealership when considering a Vehicle for me my family and friends. More

Great Customer Service I was interested in a pre-owned RX 350 on the USAA website and submitted a online comment to learn more. Johnny Salinas contacted me the very next d I was interested in a pre-owned RX 350 on the USAA website and submitted a online comment to learn more. Johnny Salinas contacted me the very next day and we scheduled a time convenient for me to see the vehicle. Upon my arrival, he spoke with me about features I might consider important to ensure I was fully informed of the options on this SUV. He had the car prepped, showed me the incredibly low mileage as well as the Carfax car’s history all before I test drove the SUV. After the test drive, he gave me the time I needed to return and make the purchase as well as telling me of my financing options. When I returned to purchase the SUV, he again showed me the vehicle and asked if I had any questions. Johnny clearly enjoys the “people” aspect of his job and made my purchase enjoyable. Before leaving the dealership, he took me through all of the car's features so that I was comfortable with my new purchase. He also assisted me with paperwork to register at my home address as this is not a permanent assignment for me. Kudos to Sheehy for having Johnny as a professional representative - he made my purchase a wonderful (and quite new) auto buying experience! Also, Chris Powell the Finance Officer offered a better interest rate than my Credit Union. He also was friendly and informative as we discussed warranty and finance options. Overall a awesome level of customer service and satisfaction. More

The most outstanding car buying experience I have ever had! I contacted the dealership because I identified a pre-owned vehicle that I learned about on the internet. I spoke with Johnny Salinas, who was on his I contacted the dealership because I identified a pre-owned vehicle that I learned about on the internet. I spoke with Johnny Salinas, who was on his way to deliver a vehicle and he agreed to get in touch with me the following day. He not only followed through, but he had the car prepped and had conducted additional research to share with me about the car's history (beyond the CarFax) when he contacted me. I test drove the car the same day and made what I think is a terrific purchase. Johnny Salinas was professional, personable, informative, and sincere. Before leaving the dealership, he took me through all of the car's features so that I was comfortable with my new purchase. I am so happy to have met him and believe that this new relationship is just the beginning of years of car buying experiences at Sheehy! Kudos to Sheehy for recruiting him as a representative of your company! Michele was outstanding -- she was able to identify a better interest rate than my own lender offered! I was in and out in no time at all -- a record at a dealership! What a team! More

"So Happy and Great Car" Thanks to Chris and Michelle for the awesome service I received when purchasing my new lexus Rx 350! They were both patient, personable, experienced, Thanks to Chris and Michelle for the awesome service I received when purchasing my new lexus Rx 350! They were both patient, personable, experienced, and knowledgeable about Lexus. Chris was terrific! He showed me how everything worked in my new RX and also checked on me after my purchase to make sure everything was going well. Michelle was great getting me my financing and was very experienced. Thanks again for my professional and no pressure experience! More

Love my Lexus! I recently bought the IS250 sedan. Kelly List was my sales associate. She was great to work with. Kelly was helpful, informative, personable, accom I recently bought the IS250 sedan. Kelly List was my sales associate. She was great to work with. Kelly was helpful, informative, personable, accommodating and not in the least bit pressure-oriented (something which has chased me away from other dealerships). I like Kelly's down-to-earth, pleasant, upbeat personality, and because of her I was drawn to seriously consider a Lexus when I was shopping around for a new car (my first luxury car purchase). Kelly was so easy to work with, particularly taking into account my schedule, my preferences, my limitations. This was by far the easiest, smoothest, and most confident car purchase I have made. I liked the atmosphere of the dealership, but it was Kelly who impressed me with the dealership's family and community oriented involvement; and it was Kelly who made the sale! Thanks. Lucy Renzi More

"AWESOME SERVICE" WILL BE A CUSTOMER FOR LIFE I would like to Thank The Dream Team Doug, Chris, and Michelle. Our experience at Sheehy Lexus in Annapolis was was AWESOME. We purchase our car wi I would like to Thank The Dream Team Doug, Chris, and Michelle. Our experience at Sheehy Lexus in Annapolis was was AWESOME. We purchase our car with no problem the car we wanted sold 10 minutes before we arrived at Lerxus. But Chris Martin found us another Lexus and it is Beatifull. I will recommend all my friends to The Dream Team. We Thank You for everything you where very professional and AWESOME More

Great Service, great cars I bought 3 cars from Sheehy Lexus in the past. Recently I bought another car. It wasn't bad but it wasn't a lexus. I love my 2014 Rx 350 the others I bought 3 cars from Sheehy Lexus in the past. Recently I bought another car. It wasn't bad but it wasn't a lexus. I love my 2014 Rx 350 the others can't compare. I got a great deal, the sales person Mike Bowen was terrific . He covered everything I needed to know and there if I had questions later. I wasn't even going to buy a car when I walked in but I got such a great deal and overwhelm by the service. The Rx 350 is head and shoulders above the other SUVs out there, believe me I tested all of them. I went back for several car washes recently ,what a joy! Three guys waving me in, opening my door to get out. Then the waiting area is 2nd to none. The car was ready as promised in 20 minutes but I wasn't ready to leave. I was enjoying the massage chair and a coffee. I will never buy a car anywhere else again. Great job Lexus of Annapolis ! More

Outstanding Service I was contacted by Mr. Martin inquiring if I might be interested in selling my 2012 350RX. Initially I was unsure, but since I would be at the dealer I was contacted by Mr. Martin inquiring if I might be interested in selling my 2012 350RX. Initially I was unsure, but since I would be at the dealership anyway for service, I decided to meet with him. Mr. Martin is/was very personable and went the extra mile to ensure that we had a 2015 RX as a loaner car as opposed to the sedan we were initially provided by the Service Dept. That was a stroke of genius on his part, because I immediately fell in love with the SUV. Chris worked with us and went out of his way to make sure I was pleased with the deal we agreed to. I am VERY happy with my new car and would recommend him as someone to see if looking for a new Lexus. More

Will Return I have just purchased my fourth Lexus RX350 from Sheehy Lexus of Annapolis. Sure, there are other SUV's to consider, but I return to Sheehy for three I have just purchased my fourth Lexus RX350 from Sheehy Lexus of Annapolis. Sure, there are other SUV's to consider, but I return to Sheehy for three reasons. First, Sheehy has the BEST reputation for service and it's true - they are professional and treat their customers, both male and female, with utmost respect. Second, the RX350 is a pleasure to drive and is problem-free, unlike other luxury models I have had the displeasure of driving. Finally, Sheehy's sales staff, in particular, Richard Lunz, made my purchasing experience virtually painless. Mr. Lunz is the most professional and respectful sales person I have known and I will return to him for my fifth Lexus purchase. More

Five Star Service Shandrial Hudson provided a great dealership car buying experience. Shandrial was very professional and very knowledgable about the Lexus ES 350 that Shandrial Hudson provided a great dealership car buying experience. Shandrial was very professional and very knowledgable about the Lexus ES 350 that we purchased. My family arrived late in the evening on 6/10 and Shandrial was pleasant and answered all questions and concerns we had. She made the purchase process so easy and smooth as it was one of the most rewarding times driving home in a new Lexus. Shandrial also stayed late to help ensure we were completely satisfied and encouraged us to continue to stay in touch with any questions we may have. I am big on customer service and this was excellent. Shandrial and Sheehy Lexus of Annapolis have left a great impression upon us. I will recommend this dealership to all friends and family. Also a special thanks to Michele the finance manager who also stayed late to assist. The entire process was smooth and efficient. A job well done by all! More