Sheehy Lexus of Annapolis
Annapolis, MD
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889 Reviews of Sheehy Lexus of Annapolis
We recently purchased our 3rd Lexus from Sheehy in Annapolis. We love the dealership and it's obvious commitment to customer service and satisfaction. In fact, we find ourselves continuing to purcha Annapolis. We love the dealership and it's obvious commitment to customer service and satisfaction. In fact, we find ourselves continuing to purchase Lexus automobiles because of the dealership first and foremost. I recently had a good friend from Florida purchase his Lexus from Sheehy w/o seeing the vehicle first based on my experiences and then his phone and email contact with Dan, Doug and Paul. I love you guys! Richard M. Curtis More
This is my third Lexus purchase from Sheehy Lexus of Annapolis. I continue to return because the sales team is pleasant, courteous and responsive. They follow up to make sure you are completely satisf Annapolis. I continue to return because the sales team is pleasant, courteous and responsive. They follow up to make sure you are completely satisfied. They don't stop contact just because they have already made the sale. The facility is terrific. It appears to be a growing dealership and I want to work with a team that is going to be there for me long term. They have not disappointed. The service department is equally as pleasant to deal with. They always manage to accommodate my last minute call for scheduling service. They will pick the car up and bring it back to me at the office. If I take it in for service, they will offer a loaner car. I can even get recommendations on where to get a good steak dinner ... truly a full service dealership. I'd be lost without them. They make me feel like a member of the family. In 30 years of car buying, I've never had that anywhere else. It is an absolute pleasure to work with them. More
My experience with Lexus of Annapolis has been great. I have worked with Bill Nash, on at least 5 purchases. He always pays special attention to me and my needs and is always show attention to detail. If have worked with Bill Nash, on at least 5 purchases. He always pays special attention to me and my needs and is always show attention to detail. If you want a Lexus, you need to go to Lexus of Annapolis and ask for Bill. I am sure he will show you the same level of professionalism, dedication, and customer service he has shown me over the years. More
Was a great experience. I have had lexus before and moved away from them and have come back because of the customer service. Richard and Jim were very thorough and friendly. They found me the car tha moved away from them and have come back because of the customer service. Richard and Jim were very thorough and friendly. They found me the car that I wanted and called as soon as it came in, They were accommodating to my schedule and followed through on all commitments More
Chris was polite, friendly, and new a lot about the product. He also seemed to care about my needs as a customer. He was truthful regarding my current finances and very interested in making a deal wo product. He also seemed to care about my needs as a customer. He was truthful regarding my current finances and very interested in making a deal work for not just the dealership, but for me as well. I've already recommended him to several friends and family members. More
I bought my first Lexus from Sheehy Lexus of Annapolis. I love that this is a full-service dealership, so I didn't have to go to the MVA. All of the staff were very friendly. After my first visit, I was nerv love that this is a full-service dealership, so I didn't have to go to the MVA. All of the staff were very friendly. After my first visit, I was nervous the car I wanted was going to be sold before I could come back in. Rachael made sure the car I wanted was there for me when I came back in and ready for me to bring home. All of the other staff knew my name when I walked in and made me feel very comfortable when I came in the second time to buy. I absolutely love my new car and am happy to be a Lexus owner. Will definitely buy from Sheehy Lexus next time! More
This is the third RX we have purchased from Lexus of Annapolis in the last 12 years. We have had excellent service and support during that time. The staff at Sheehy are always pleasant and will go out Annapolis in the last 12 years. We have had excellent service and support during that time. The staff at Sheehy are always pleasant and will go out of their way to assist any of the visitors or customers. After our recent purchase, we have had several calls from Chris to insure that we understood all of the features of the car. Can't ask for any better attention. More
Chris Martin is a joy! I had the pleasure of meeting him when I came in for a scheduled Oil Change & service and before the end of the afternoon, I traded my 2007 GX470 in for a 2011 GX460. His honesty him when I came in for a scheduled Oil Change & service and before the end of the afternoon, I traded my 2007 GX470 in for a 2011 GX460. His honesty and pointed knowledge of the vehicle, with it's functionality, upgrades and new design, allowed me to formulate an educated decision, as well as all the Bells and whistles! This is the 2nd Lexus, that I've purchased from Sheehy Lexus of Annapolis. I Love the Lexus brand and I feel welcome, when I come in for service. The atmosphere and trustworthiness of Doug King, is admirable! I can honestly say, that not only is this my dealership, but its akin to an extended family! More
I would highly recommend anyone to go see Henry Fox at Sheehy Lexus. I bought a 2008 Rx 400H from out of state. He was very knowledgeable, friendly, and professional throughout the process. He made me fee Sheehy Lexus. I bought a 2008 Rx 400H from out of state. He was very knowledgeable, friendly, and professional throughout the process. He made me feel confident in the purchase, picked me up at the airport the day of the sale, and made it an easy and enjoyable buying experience. Do yourself a favor and call Henry Fox. More
Excellent service! Chris Martin (salesman) made this normally time consuming and painful buy an enjoyable experience. My purchase also included a trade and I felt I received a fair and honest price. I w normally time consuming and painful buy an enjoyable experience. My purchase also included a trade and I felt I received a fair and honest price. I would not hesitate to recommend Lexus of Annapolis. More