Sheehy Lexus of Annapolis

Never Fails to Render Outstanding Service!!! I was thoroughly impressed and overwhelmed with gratitude for the outstanding care, attention & service rendered to me. I've been a faithful customer I was thoroughly impressed and overwhelmed with gratitude for the outstanding care, attention & service rendered to me. I've been a faithful customer with Lexus Of Annapolis for the past 13 years and every single time I have never been disappointed or treated like a #1 customer. Ryan Wiegand was my sales consultant and he treated me like gold and a family member. He was very knowledgeable, patient, compassionate and, personable. Professionals in this arena that genuinely care about people are unheard of, as well as rarely seen. He believed and took pride in his job and it showed in every manner. He made sure that I totally understood every aspect of the process, and the car, and that I received exactly what I wanted. Customer Service is totally number #1 at Sheehy Lexus of Annapolis. My experience was nothing short of wonderful and satisfying thanks to Ryan Wiegand. More

Top notch Live in WV. So happy made decision to check out Sheehy. Was treated like “royalty” from time we entered dealership till we departed. Friendly and kno Live in WV. So happy made decision to check out Sheehy. Was treated like “royalty” from time we entered dealership till we departed. Friendly and knowledgeable staff. Felt like we had just spent the day with good friends. Have been Lexus owner for several years. LOVE it! More

Don’t go there If you have the time, go to Towson. Better service, people and price. Have bought two RX 350’s. Started at Annapolis, bought from Towson both times. If you have the time, go to Towson. Better service, people and price. Have bought two RX 350’s. Started at Annapolis, bought from Towson both times. Still drive from Annapolis when I have the time. More

Great experience. Everyone who helped us through the process was extremely professional and kind . My husband and I? truly enjoyed our experience and would definitely r Everyone who helped us through the process was extremely professional and kind . My husband and I? truly enjoyed our experience and would definitely recommend this dealership and it’s employees! More

Best experience I have ever had purchasing new car Thank you Kelly! You made purchasing a new car a pleasure! We walked in and found everything we were looking for..plus more! Every question answered Thank you Kelly! You made purchasing a new car a pleasure! We walked in and found everything we were looking for..plus more! Every question answered and found the perfect vehicle! More

Terrific Team and Customer Focused Dealership I went to Sheehy Lexus because it was the only place I could find anywhere in the area that has a customer-friendly, "no haggle "pricing policy. I a I went to Sheehy Lexus because it was the only place I could find anywhere in the area that has a customer-friendly, "no haggle "pricing policy. I also saw lots of very positive reviews from customers. Sheehy actually treats it customers like adults. The listed price is the same as the actual price. What's going on? Do they think customers don't want all of the disrespect, drama, and game playing of traditional car dealerships?!! Seriously, it was a pleasure to have this kind of car buying experience. My Sales Rep was Mr. Edward Jackson. You will enjoy his sincere and friendly approach, great sense of humor, and caring demeanor. Edward will take good care of you. Honorable mention also goes to Mr Johnny Salinas who was very gracious and helpful in getting a few items solved quickly and effectively. If you are looking for a dealership that will give you a warm, but entirely "no pressure" experience consider the good folks at Sheehy Lexus. I should also mention that in doing comparison shopping on price, I found the Sheehy price for the 2016 Lexus I purchased to be the best among all other dealerships. I am guessing it is because all of the "price padding" added by traditional dealerships to make customers think they are getting a big discount and great deal, are removed. Sheehy just starts out with their best price. It seems to me that is a win for everyone. More

Great customer service Sheehy Lexus of Annapolis is by far the best dealership we have been to. They went above and beyond to meet our needs and to make sure we were satisfi Sheehy Lexus of Annapolis is by far the best dealership we have been to. They went above and beyond to meet our needs and to make sure we were satisfied with our purchase. They definitely made it an easy car buying experience. Having gone to another dealership the choice to buy from them was clear due to their honesty and professionalism. I truly recommend Sheehy of Annapolis and will definitely come back to them in the future. More

Amazing Service Once again Sheehy Lexus of Annapolis didn't disappoint. Just when I thought they couldn't get any better. I had my car serviced and it was a mazing, R Once again Sheehy Lexus of Annapolis didn't disappoint. Just when I thought they couldn't get any better. I had my car serviced and it was a mazing, Rafael Velez was very personable, kind and treated me with the utmost respect. I felt like a family member. He took the time to make sure that I understood what needed to be done and made sure that I had a loner car. The weather and traffic was bad and they allowed me to keep the car another day, which was another instance that showed me that Sheehy Lexus of Annapolis values me as a person and a customer. They give true meaning to the term "CUSTOMER SERVICE IS #1". They are AWESOME IN EVERYWAY. I refuse to go anywhere else for my car needs. They are worth ever penny that I spend there. More

Easiest car buying experience! For several weeks I was looking for a Lexus IS-F. 2011+, silver with about 60k miles. Finally found one at this dealer. I emailed them last Sunday ask For several weeks I was looking for a Lexus IS-F. 2011+, silver with about 60k miles. Finally found one at this dealer. I emailed them last Sunday asking for the extra pictures because I was over 200 miles away. The next day I was contacted by Scott Milligan. Told him I was located in NY and was very interested in the car but I needed more pictures. He said that was fine and was getting the car detailed because they had it for 2 days. He also said he would send me a video of the car. A couple of hours later we decided to take the trip down there. I contacted Scott and told him I'd be down there by 430PM. We arrived on said time and was immediately greeted by several employees. Was offered food/drinks while we waited. After a short wait Scott arrived since he was dealing with other clients. He was very nice and informative. Answered all of our questions. After a test drive I immediately knew I wanted the car. We started the paperwork and was taken to the finance directors office. Michele was so nice! Answered all of our questions/concerns as well. Everyone knows how hard buying a car can be, but this was the BEST car buying experience. Such an easy and smooth transaction. Everyone was nice to us regardless if we were dealing with them or not. Besides the Lexus we have an Infiniti. Once we're done with it I'm sure we'll be going with another Lexus. As soon as we're ready, I'm sure we'd take the drive down there again! Thanks Scott and Michele! More