Sheehy Lexus of Annapolis

I received excellent customer service from Shandrial Hudson during the process of purchasing my new Lexus. She demonstrated her knowledge of the car’s features and took the time to familiarize me with t Hudson during the process of purchasing my new Lexus. She demonstrated her knowledge of the car’s features and took the time to familiarize me with the car’s features and settings. She was very friendly and professional, and she made sure that I knew how to contact her with any questions that came up after the sale of the car. Shandrial also called me a few days after I purchased the car to make sure that I was satisfied and to answer any questions I might have had, which I greatly appreciated. I had a very positive experience with Shandrial and Sheehy Lexus of Annapolis. More

My experience with this dealer was exceptional! I have always dreaded buying new cars, and usually send my husband out to "just bring home a car" so I don't have to spend all day at the dealer haggling ov always dreaded buying new cars, and usually send my husband out to "just bring home a car" so I don't have to spend all day at the dealer haggling over prices, extras, etc. We simply sent an internet message to the dealer saying that we were interested, and got a phone call from Shandrial within minutes. She was very friendly and gracious, and worked with me all weekend finding the right car at the right price for me, even on her day off! She personally delivered the car to my work on Monday morning, and we signed the docs there. She showed me the features of the car and even programmed my cell phone into the car before heading back to Annapolis. My experience with Sheehy was outstanding. I am looking to a long relationship with the Sheehy. More

What an absolutely wonderful experience in purchasing my first Lexus! Chris List was our salesperson and I highly recommend him. He is extremely knowledgeable, courteous, patient and did not pressure me. We first Lexus! Chris List was our salesperson and I highly recommend him. He is extremely knowledgeable, courteous, patient and did not pressure me. We arrived at the dealership at 1:30 with the idea that I would just test drive a Lexus RX 350. Chris asked my preferences and we test drove a Lexus RX 350. Chris gave us a detailed overview of the features of the car, took us on a tour of the dealership and by 4:30 we were driving home with our new car. We were offered a great price for the car, the entire process went smoothly and we will continue to do business with Lexus of Annapolis. Thank you Chris List! Pam Mechanicsville, MD More

After reading other ratings, we are not sure what else can be said about the terrific experience we had with Shandrial Hudson in purchasing our ES350. Every rating about Shandrial seems to express and sh can be said about the terrific experience we had with Shandrial Hudson in purchasing our ES350. Every rating about Shandrial seems to express and share the same positive experience we had from beginning to end. She responds quickly to internet inquiries, is welcoming and well prepared when you arrive, while not aggressive in her mannerisms. She is friendly, knowledgeable and gives you the feeling that she is honest and trustworthy. She is a true professional. We were pleased with the entire experience. It is a pleasure to work with Shandrial Hudson, THANK YOU. This is the second Lexus we have purchased from Sheehy Lexus of Annapolis and the entire experience has lived up to their top ratings in every way. More

This, by far, was the best new car experience we have had in over 30 years. All communications were prompt, clear, respectful, friendly and professional. It was within minutes of my arrival that I was able t in over 30 years. All communications were prompt, clear, respectful, friendly and professional. It was within minutes of my arrival that I was able to test drive the car I was interested in, and was given an outstanding overview of the car features. Both Tara and Chris know their cars. Never did I feel rushed or forgotten. If there was a wait, hospitality was always extended: e.g., something to drink, comfortable place to sit, and a status of events. At final purchase, there were no surprises unlike most dealerships. The car was delivered as verbalized and contracted. What an excellent staff Sheehy! Thank you for doing things right. More

Chris was amazing. We drove the car on saturday in Annapolis visiting my family. We called him monday at 10am and he delivered it to us in Williamsburg by 4:30PM just before my wife got home from work Annapolis visiting my family. We called him monday at 10am and he delivered it to us in Williamsburg by 4:30PM just before my wife got home from work. From start to finish... He was excellent. Thanks Chris More

Chris List was my sales person. He called me several times but was not pushy. He gave me the best offer and beat the other dealers by $200.00. They are easy to get to but will pick up and deliver my ca times but was not pushy. He gave me the best offer and beat the other dealers by $200.00. They are easy to get to but will pick up and deliver my car when I need service. I completely researched several vehicals before deciding on the Lexus RX 350, I have only owned my car 2 weeks, it is my first Lexus and I LOVE IT. More

I just purchased a new RX 350 from Sheehy Lexus of Annapolis and my experience from start to finish was wonderful. I initiated contact through an online buying service and was contacted promptly by S Annapolis and my experience from start to finish was wonderful. I initiated contact through an online buying service and was contacted promptly by Shandrial Hudson. Shandrial was professional, knowledgeable, caring and did not pressure me at all. It was a completely new experience for me. I have always dreaded the car buying experience. I now know how pleasant purchasing a car can be. I am sure that my service experience with Sheehy will be equally as positive. Thanks to Shandrial and Chris for such a pleasant encounter. I love my new car! More

This is my 3rd or 4th Lexus, so I thought I was fairly familiar with the product. But when I visited Chris a few weeks ago in response to some mail I had received from Lexus of Annapolis (advertisement) familiar with the product. But when I visited Chris a few weeks ago in response to some mail I had received from Lexus of Annapolis (advertisement) I found out a lot more about the new models that I was unfamiliar with. In a very low key way, but very professionally done, Chris explained all the new features and compared them to the features I currently had on my 2009 model. Along with this sales pitch, Chris left me with some financial information for me to check out at home. It didn't take me long to realize that what Chris was offering was a really great deal. So I took it! Had I been pressured by a salesperson, I don't think I would have been interested. What Chris did was just explain the facts of the model, and the financing in such a way that I could understand it, giving me the opportunity to make up my own mind in a leisurely fashion. That's the way I like to shop and Chris provided me with the perfect opportunity. I am more than happy to refer people to Lexus of Annapolis, and especially to Chris. Terry PS: I've been going to Lexus of Annapolis for several years and my experiences with the service department, and especially Brandon Squibb have been excellent! More

I could have not asked for a better car buying experience. This is my second Lexus ES; but my first from Sheehy Lexus of Annapolis. I had the misfortune of having my Lexus stolen a little over a experience. This is my second Lexus ES; but my first from Sheehy Lexus of Annapolis. I had the misfortune of having my Lexus stolen a little over a month ago and with the help of Chris List; I was able to find a perfect replacement. Chris was so helpful that he took the time to help me find service records on my previous Lexus that was serviced at Len Stoler so I could give to my insurance company in order to help facilitate the settlement quicker. I was unsuccessful with trying to obtain the information from Len Stoler; hence why I originally contacted Sheehy of Annapolis to begin with. Chris was very detailed with sending me information about the car; and wasn't pushy at all. When we were ready to purchase; it was so easy and relaxing. I really appreciate the time Chris took to explain all of the features of the car and to ask if we had any additional questions. You really feel "pampered" here at Sheehy and I definitely would recommend to anyone. Thank you Chris for bringing us back to Lexus and for your expertise; you are a class act! More