Sheehy Lexus of Richmond

I’ve bought Lexus for >than 15 yrs because of the excellent service/ helpful staff! So much so that this is my 2nd SUV! excellent service/ helpful staff! So much so that this is my 2nd SUV! More

I actually enjoy going to Sheehy, everyone is very friendly and helpful, the service is great and I’ve always walked away satisfied and well informed. You can’t beat the drinks and snacks and plug ins friendly and helpful, the service is great and I’ve always walked away satisfied and well informed. You can’t beat the drinks and snacks and plug ins, etc for your computer. Also, our service advisor Harry Whittington is very attentive and informative. More

I was very pleased with my service advisor kalye and her hospitality and I was also pleased with my service as well hospitality and I was also pleased with my service as well More

Excellent customer service from the time I drove into the service lane to the time that I left.Staff that I encountered were very courteous. Brittany Sealey was very attentive. service lane to the time that I left.Staff that I encountered were very courteous. Brittany Sealey was very attentive. More

I had a great experience. Ms. Megan was excellent to work with very pleasant customer service. Daniel was excellent as well. . Lexus Dealership all the advisors really make yo Ms. Megan was excellent to work with very pleasant customer service. Daniel was excellent as well. . Lexus Dealership all the advisors really make you feel comfortable they really help you out. More

Chris and the rest of the team were great to work with. Very smooth process Very smooth process More

Sheehy Lexus of Richmond is a excellent choice to purchase a Lexus from I just bought my new ES350 ultra luxury and my salesman RickBernard was a real pleasure to work with the whole staff are very k purchase a Lexus from I just bought my new ES350 ultra luxury and my salesman RickBernard was a real pleasure to work with the whole staff are very knowledgeable and accommodating my wife also had previously purchased a NX350 hybrid from here to 3 years ago and has been totally pleased with the service she is provided so thanks to Sheehy Lexus of Richmond for everything More

Best customer service experience ever! Khizer is always great to work with, takes time to explain the process and what to expect. Very knowledgeable and very professional! Khizer is always great to work with, takes time to explain the process and what to expect. Very knowledgeable and very professional! More

Excellent dealership, sales and service. Craig Taylor is truly an Elite Gold Star service advisor. Craig is retiring as of 11/26/25 and he deserves it. I know there are other well qualified Craig Taylor is truly an Elite Gold Star service advisor. Craig is retiring as of 11/26/25 and he deserves it. I know there are other well qualified service advisors to choose. I highly recommend the dealership. More

Waited 15 minutes for service person appointment was made for 2, 6 cars ahead on me. Pick up a loaner not told about the $10.per gallon for used gas. No one call to say your car ready. Worst car wash ever. I for 2, 6 cars ahead on me. Pick up a loaner not told about the $10.per gallon for used gas. No one call to say your car ready. Worst car wash ever. I’ve been to two other dealers (different state). Won’t go back. More