
Sheehy Nissan of Manassas
Manassas, VA
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The team in the Service and Parts Department are true professionals. They continuously provide excellent service, and every team member I interact with makes a effort to ensure my visit is streamlined. I professionals. They continuously provide excellent service, and every team member I interact with makes a effort to ensure my visit is streamlined. It feels like each visit is tailored specifically to my needs. My most recent visit was with Sherman Hashi, 10 out of 10. He greeted me right when I walked in and was perfection from cradle to grave. I had the opportunity to speak with my technician Nick Gilford, and it was clear he had a genuine concern for the overall well being of me and my vehicle. I couldn't even tell he touched my car when the work was done. I also purchased a few parts directly from the parts department and I was assisted by Cast Caporaletti and George Jackson. It couldn't have been any better of interaction. They knew exactly what I needed. I left feeling great about my visit, and felt the need to post this review. Lastly the Service Manager Mr. Trowbridge stopped by to make sure I was enjoying the visit which I thought was awesome. Can't say enough, Thank you guys! More
I recently purchased a vehicle from Sheehy Nissan for my wife. I can’t be more pleased with the excellent level of customer service I received from Ash. wife. I can’t be more pleased with the excellent level of customer service I received from Ash. More
I just recently visited the Nissan dealership of Manassas, and It was one of the best experience. I know that I got the best quoted and option. Thank you so much Carlos Cabrera to helped me! I’m rea Manassas, and It was one of the best experience. I know that I got the best quoted and option. Thank you so much Carlos Cabrera to helped me! I’m really recommend Carlos, if you’re looking to get good prices and services, you should ask for Carlos Cabrera. More
Me and my family purchased many cars from here, Carlos Cabrera is our sales consultant, he always answer his phone for any questions and go above and beyond. Cabrera is our sales consultant, he always answer his phone for any questions and go above and beyond. More
Ash helped us getting the 2022 Murano. He was very knowledgeable and patient. I highly recommend him to everyone who is looking for a vehicle! Thank you Ash knowledgeable and patient. I highly recommend him to everyone who is looking for a vehicle! Thank you Ash More
Had an appointment for 1pm for a oil change and tire rotation. He tried to up sell for Alignment, Induction cleaning and brake fluid change, at check in, without even seeing the car, stating it's recomm rotation. He tried to up sell for Alignment, Induction cleaning and brake fluid change, at check in, without even seeing the car, stating it's recommended, (not by Nissan...), 2019 with 37k miles, somehow he tricked me into agreeing to a $20 oil additive and a $20 fuel additive by pointing at a card that listed some services and I said fine. Totally ignored my complaint of the infotainment system problems that they didn't fix when I brought in under warranty. My car didn't go back to the mechanic for 2 hours, for 2 hours it sat in the check in area. I have no complaint with the work the mechanic did, but 2 1/2 hours for an "express" oil change and tire rotation with an appointment. All I got as a response when I expressed how unhappy I was "Well it's a holiday", it was veterans day, unfortunately not a day everyone gets off of work... If he would have told me when I checked in it could be a couple of hours I would have left and gone to one of the quick lube places. Just totally inconsiderate and dismissive of my time, and walked away while I was complaining like he didn't have time for me... More
I ask for a walk out the door price and was not given that after the first contact. I had to ask them to add the taxes, title and tags. They also added a large freight charge and I felt that they mislead that after the first contact. I had to ask them to add the taxes, title and tags. They also added a large freight charge and I felt that they misleadingly put a small price online to get you to contact them. More
Earlier this month, I made an service appointment for a problem with my 2021 Sentra. The 1st problem was that the service dept was operating on a first come first serve basis. My car's "turn" did not come problem with my 2021 Sentra. The 1st problem was that the service dept was operating on a first come first serve basis. My car's "turn" did not come until over an hour after my appt time. I was then told that a sensor was bad and it would be received and installed the next week. It is now into week 3 and I have heard nothing from your service dept. Also, I was told a software update was done and now my dash display goes dark when the lights are set on automatic, which I normally do at all times. Now I have to operate my lights manually, if I want a dash display in the daytime. I have purchased 4 cars at Sheehy Manassas and received excellent service on 3 of them. I can tell you now that my recent service experience will be a factor when I am ready to purchase again More