Sheehy Toyota of Stafford
Stafford, VA
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I took my truck in for a oil change and also my wife car in for her oil change. The work was completed like the Assistant Service Manager promised. 5 stars to Sam Sayes. It was a great experience and I will in for her oil change. The work was completed like the Assistant Service Manager promised. 5 stars to Sam Sayes. It was a great experience and I will continue to use their service department More
Great job as far as I can tell, Debbie ,Brettany , service team explained how long it would take, put me in rental car ,next day Repairs done right and Delivered on time. Pickup easy. Outstanding ser service team explained how long it would take, put me in rental car ,next day Repairs done right and Delivered on time. Pickup easy. Outstanding service you really wow me. Thanks More
I bought my car at Sheehy and paid extra for the "VIP" service. I made an appointment this week for an oil change and tire rotation. My appointment was at 8:00. I arrived early, there were no other veh service. I made an appointment this week for an oil change and tire rotation. My appointment was at 8:00. I arrived early, there were no other vehicles in the entrance bay and 4 'service managers' at their desks. I waited 8 minutes to see one. I didn't get out of there until 9:46. More
don't come here for trade in! They offered me even less than Carmax - especially they already know abt Carmax's number. I said no, THEN they said "what if we match carmax's offer, will u come in?" Well than Carmax - especially they already know abt Carmax's number. I said no, THEN they said "what if we match carmax's offer, will u come in?" Well, why would i take the same offer when I have to drive 30 mins one way to this dealership when Carmax is only 5 mins away from me? So shop around for trade in offers first ! Don't trade here! More
Horrible. Atrocious. Unprofessional. There is no way that after a short 6 month span, that my car shouldn’t be working and get told that they “have no idea” what the issue is. After bringing it to another de after a short 6 month span, that my car shouldn’t be working and get told that they “have no idea” what the issue is. After bringing it to another dealer, they diagnose the problem and now I am out of pocket hundreds of dollars at just the start. More
It’s not safe as the employees don’t properly wear their masks. Some Didn’t wear them at all at times. The people were super nice but it’s not safe inside. Wonderful nice people. Please be more thoughtful masks. Some Didn’t wear them at all at times. The people were super nice but it’s not safe inside. Wonderful nice people. Please be more thoughtful about others. More
Excellent service! Jerry was personable, organized, and made the experience easy. The showroom was clean and open and there were extra COVID-19 safety measures in place. Throughout the whole process, I had made the experience easy. The showroom was clean and open and there were extra COVID-19 safety measures in place. Throughout the whole process, I had great communication from the Sheehy Stafford team. More
Great experience at Stafford Toyota. Just purchased a 2021 Tacoma that we had special ordered. My sales person Carlos was a professional from start to finish. Can't thank him enough. He and his manager D 2021 Tacoma that we had special ordered. My sales person Carlos was a professional from start to finish. Can't thank him enough. He and his manager D.J. gave me a great deal to boot. Ask for Carlos, bet you won't be disappointed. More
Worst experience ever! With an appointment, a simple oil change takes more than 2.5 hours— why? Why would any one buy or get their car serviced here? change takes more than 2.5 hours— why? Why would any one buy or get their car serviced here? More
I had an appointment to get my Toyota Camry XLE serviced at Rosner Toyota of Stafford on Tues. 09/08/20. My service representative Pam Vaughan as always was courteous and professional making my visit quick at Rosner Toyota of Stafford on Tues. 09/08/20. My service representative Pam Vaughan as always was courteous and professional making my visit quick and easy while keeping me updated as I waited. More