Sheehy VW Springfield
Springfield, VA
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Brought car for oil change. Recommended 75k checkup. Guy at counter recommended rotor replacement. “Anything wrong with them?” No, we want to replace them. “Why replace if they Recommended 75k checkup. Guy at counter recommended rotor replacement. “Anything wrong with them?” No, we want to replace them. “Why replace if they are fine?” So we are not liable. Bought car here with minimal pain, do not recommend service department. More
I definitely recommended this place, I was so pleased in this dealer , they all nice people ,The sales consultant his name is David Cox and sale general manager Milad Hajebi. David made us feel comfortable this dealer , they all nice people ,The sales consultant his name is David Cox and sale general manager Milad Hajebi. David made us feel comfortable and welcome, he was very helpful and patient, he took his time to answer our all questions, he has acknowledged and understands the vehicle. Milad he was nice and respectful when talking to us and very understanding, also I forgot the financial, he was very nice explaining everything what we needed he was patient to , overall all they have good customer service they stay until we finish even the shopping centre was closed, we’re very happy and thank all their customer service, More
I’ve been bringing my car here for the last 4 years and I’ve always received excellent service. Leon, my service adviser is awesome. Very knowledgeable, helpful, efficient, and pleasant. No matter what iss I’ve always received excellent service. Leon, my service adviser is awesome. Very knowledgeable, helpful, efficient, and pleasant. No matter what issue I call about he’s right on it scheduling and taking care of me. The waiting area is nice too. Clean and comfortable. More
Typical bait-and-switch false price. Like lots of dealers, they gave me a price on a new car that they coudl not actually do. Pretty typical but also sad - they need to sell these cars t Like lots of dealers, they gave me a price on a new car that they coudl not actually do. Pretty typical but also sad - they need to sell these cars to someone and nobody is buying VW anymore! More
Friendly people and the car is very nice but the EV tax credit was not processed correctly. They did not include all the fees in the calculation for the credit like the IRS website says it should. I pointe credit was not processed correctly. They did not include all the fees in the calculation for the credit like the IRS website says it should. I pointed this out and they said I was correct but there was nothing they could do about it. I am pleased with the car but am disappointed by the lack of knowledge and flexibility with the EV credit. More




