Sheehy VW Springfield

Very positive and very helpful My salesperson was Tom Reber. He was great to work with because he explained everything about the car and the purchasing and financing process. He was My salesperson was Tom Reber. He was great to work with because he explained everything about the car and the purchasing and financing process. He was able to get me the car I wanted and at a good price as well. I enjoyed working with him and his professionalism. He did not pressure me and was genuinely nice to work with. He paid attention to what I wanted. Much more attentive and friendly than other VWdealerships I visited More

Go see Jorge!! I came into the dealership and worked with Jorge. Very friendly, just super cool!! Told him what I was looking for and he showed me a coupe of vehicle I came into the dealership and worked with Jorge. Very friendly, just super cool!! Told him what I was looking for and he showed me a coupe of vehicles. He knows his Volkswagens!! Found the car I wanted and got a great deal. The Sheehy staff is awesome. Definitely recommend to everyone looking for a car! More

Fair Deal My GTI was aggressively priced and they gave me a reasonable price on my trade-in. Negotiate on extras--I used a "divide MSRP by 2.5" rule for the ext My GTI was aggressively priced and they gave me a reasonable price on my trade-in. Negotiate on extras--I used a "divide MSRP by 2.5" rule for the extras when bargaining. Great staff--very helpful folks. Very much a better experience than the place up the street. More

Best car buying experience I just wanted to thank these guys so much for helping my parents out so much on putting them in a new Jetta! My parents don't speak much English, Jorg I just wanted to thank these guys so much for helping my parents out so much on putting them in a new Jetta! My parents don't speak much English, Jorge was awesome. He knows Spanish so it made everything so much easier. Super nice person and my parents were super happy with their new car with makes me 100x happier. Sheehy is the place to go. If you have trouble with English, ask for Jorge! More

Fair Price Good Dealer Prep Fair Price Good dealer Prep Takes a while like most service facilities. Bought Three used vehicles. No major problems. Quality seems good. Friend Fair Price Good dealer Prep Takes a while like most service facilities. Bought Three used vehicles. No major problems. Quality seems good. Friendly Staff. Standard sales advice on extended warrenties. Finance ok. More

The "Rick Cypress" experience at Sheehy VW On January 15th, 2015, I purchased a used Subaru from Sheehy VW. I have to say that Rick Cypress made the experience very enjoyable and relatively tro On January 15th, 2015, I purchased a used Subaru from Sheehy VW. I have to say that Rick Cypress made the experience very enjoyable and relatively trouble free. I had previously made a few trips from Richmond, VA to Northern Virginia, which was altogether frustrating and disappointing. Most of the Dealers/dealerships I spent my valuable time (& Gas) visiting really lived up to the "Used Car Salesmen" image that's all too familiar. Not only was the vehicle "as advertised" once I got to Sheehy, Rick carefully answered all my questions. In addition, Rick followed me to the nearby Enterprise location, so that I wouldn't have to walk back after dropping off the rental I was driving. His demeanor is professional, relaxed, confident and seemingly excited about making the purchase experience go smoothly. I would wholeheartedly recommend Rick for your next vehicle purchase needs. The only part of the overrall experience which didn't synch with the standard set by Rick and the other Sheehy VW staff, was the final step-Finance. This last step took (what seemed like) the better part of an hour. During this time the demeanor of the Sheehy Finance associate was almost terse &/or unpleasant. Whereas Rick was patient and wholly willing to answer any questions I might have, the Finance associate made me feel a bit like I was "in the Principals Office". As this is the final part of the sales experience, I would strongly recommend Sheehy speak with the Finance staff, and reiterate the key role they play in the overall experience. as they are the ones to "talk money" with and also the last to "touch" the Customer, it's critical they carry forward the work put in by the Sales Dept. Again, I would recommend Rick Cypress and Sheehy VW for your Used/New car needs. More

Excellent Service Compared to some of my other experiences at other dealerships, the service was friendly and fast. Michael Brady, salesperson, and the woman who was c Compared to some of my other experiences at other dealerships, the service was friendly and fast. Michael Brady, salesperson, and the woman who was crunching the numbers were both extremely helpful. When it came time to sit down with the finance person, the individual was knowledgeable and was not pushy. In the past, at other dealerships, I've had to argue at every one of these steps, particularly with the finance person. The people at Sheehy Volkswagen were assertive as sales people, but not overly pushy. More

Outstanding experience I had to find a car to replace the damaged Mazda 6 I had. I walk to Volkswagen dealership for the first time, out of convenience (close by) and out o I had to find a car to replace the damaged Mazda 6 I had. I walk to Volkswagen dealership for the first time, out of convenience (close by) and out of curiosity just to look. I had given myself a week time frame to purchase. One dealer, Frank Calderon, was assigned to my case. I discovered a professionalism and honesty that touched me. I felt at ease and respected. I found the guidance needed. I decide to buy the car that evening because not only I liked the car but also because I felt safe to do so with that particular dealer Frank Calderon. I bought the car on the February 12, 2015 and has been impressed by the service that I received any time I have a question. I recommend strongly Frank Calderon. Nadine Phan More