Sheehy VW Springfield

Great Overall Thanks to Rick I was able to get into a great vehicle and the experience and level of customer service I received was exceptional. From the time I ca Thanks to Rick I was able to get into a great vehicle and the experience and level of customer service I received was exceptional. From the time I came in until the time I left everything went off without a hitch. Thank you for the hard work. More

Great customer service I purchased a car from Richard Cypress and it was one of the best experience I have received in purchasing a car. He was very knowledgeable of the p I purchased a car from Richard Cypress and it was one of the best experience I have received in purchasing a car. He was very knowledgeable of the product. His customer service was outstanding. More

Amazing Staff and Amazing Hospitality I would highly recommend Sheey VW! I went in today not sure if I was eligible to buy or lease a car but Sal made this happen for me today! He was so k I would highly recommend Sheey VW! I went in today not sure if I was eligible to buy or lease a car but Sal made this happen for me today! He was so kind, friendly and did everything he could to help me and explained everything really well. I couldn't be happier with my new car and this is all thanks to Sal. Thank you so much to the staff of Sheey VW!! More

Excellent Service Excellent service, Rick was very professional. The process was very quick. I will definately recommend this dealership and Rick Cypress as the go to Excellent service, Rick was very professional. The process was very quick. I will definately recommend this dealership and Rick Cypress as the go to salesperson to all my friends/family. More

great customer service I purchased a vehicle from sheehy. I worked with Richard who was very professional, friendly & a man of integrity. He was flexible & worked out a grea I purchased a vehicle from sheehy. I worked with Richard who was very professional, friendly & a man of integrity. He was flexible & worked out a great price. Definitely will recommend him to friends and family! More

Easy, fast, pleasant purchase experience. They were willing to work with me over the phone (I'm not local to the springfield area), Everyone that I encountered was professional, prompt, and t They were willing to work with me over the phone (I'm not local to the springfield area), Everyone that I encountered was professional, prompt, and there were no surprises or last-minute charges or changes. My salesman was Paul Wicker, who was super-chill, non-pushy, and did not seem slimy at all. We candidly discussed our shared disdain of being on the buyer-side of the sales desk. Parts department needs to get it together, it isn't clear to me why they weren't able to provide the correct part-number for the cargo cover, when the VIN was provided. I found it easily on parts.vw.com.. --> p/n 1K9867871A45W More

thanks sheehy vw I knew exactly what I wanted to buy a Golf TDI with a automatic transmission. I had an appointment with a sales person Bridget. She was nice and easy I knew exactly what I wanted to buy a Golf TDI with a automatic transmission. I had an appointment with a sales person Bridget. She was nice and easy with me during my purchase. we test drove a couple cars. Overall I really liked my experience at the dealership. THANK YOU BRIDGET. More

Pleasant experience Great experience and great people. Naim was busy with another customer but I had the pleasure to been helped by Bridget. She was so helpful and kind t Great experience and great people. Naim was busy with another customer but I had the pleasure to been helped by Bridget. She was so helpful and kind that I'll go back again for my next car. More

Thanks, Sheehy VW! Glad for a chance to rate this dealership. After an accident totaled our car, we had to make a quick purchase. With a handful of very unfulfilling Glad for a chance to rate this dealership. After an accident totaled our car, we had to make a quick purchase. With a handful of very unfulfilling car dealer experiences in our past, we nervously walked into Sheehy Volkswagen. We were met at the door by salesman Zach, whose warm and friendly manner quickly put us at ease. Zach knew every detail of each of the cars we considered, and expertly answered every question. His relaxed, no-pressure style allowed us to actually consider a purchase, rather than feeling pushed into something we didn't want. Though we didn't make a purchase that evening, we came back the next day and snagged a beautiful new Passat. We couldn't be happier. Everyone at the dealership was friendly, and the showroom itself was spacious and immaculately clean. This was the fastest, most pleasant car-buying experience we've ever had, and thanks to Zach, we drove away in the car of our dreams. More

I don't write reviews, but they deserve the praise in public I knew exactly what I wanted: 2015 Tornado Red Volkswagen GTI Autobahn with a manual transmission. They had my car. Then, they were total rock star I knew exactly what I wanted: 2015 Tornado Red Volkswagen GTI Autobahn with a manual transmission. They had my car. Then, they were total rock stars in getting me in it! I came in with a firm price through USAA, so the no-haggle part of the experience was amazing! Naim was my sales guy and he was just wonderful! Easy to work with and simply pleasant. It took a couple hours to get through all the sales pitches for the add-ons, but once that was done and all the paperwork was done, I was out of there with my new wheels! (I only do this once every 10 years, so not something I'm used to!) A couple people deserve special mention. Shanice went through extraordinary measures to get my license plates...through the state of Oregon! And they put the tags on the car and it was EASY (for me)! Mitch Monroe, the Shop Foreman, fixed a niggling, but highly annoying issue, with a rattle in the interior. I didn't even have an appointment, but was there to pick something up and he went on a ride with me to hear the noise. When I couldn't make it happen, he still knew what it was and fixed it!! Plus Ben, the service supervisor was just awesome! He orchestrated all the randomness that needed to be closed out with a few things. The bottom line is that this team is just a class act! I am very glad that I bought my new car from them! More