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Shelor Toyota
4.9
548 Lifetime Reviews
2230 Roanoke St, Christiansburg, Virginia 24073 DirectionsSales: (540) 381-8417
Service: (540) 381-8612
Parts: (540) 381-8600
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 548 reviews
February 01, 2016
"Purchase of new car....2016 Toyota Camry"
- beefeaterMy wife handled the entire situation. She shopped around, handled the trade-in value, and negotiated the sale. She was pleased her salesman and never felt 'pressured' to buy. We really like the car, its features, and the comfort of its ride.
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Jeremy
Helpful January 29, 2016
"Excellent service "
- wilessalI noticed going home after work that one of my Prius headlights only had a small bulb working instead of the three that are there. I drove home after dark in the rain with a front headlight not working properly. Brian Lawless let me come in the next morning and wait to have the headlight replaced so that I didn't have to drive at night without the light working properly and perhaps getting a ticket. I was very grateful that Brian let me come into the dealership so quickly.
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Brian Lawless
January 09, 2016
"fast,complete;satisfied with service required."
- mdgmjgGood service from phone call for appointment through service process.Customer service person friendly and professional. Waiting area spacious,clean and courtesy coffee,etc nice.
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C/S person--?
October 31, 2015
"New Car Purchase Process was as Smooth as Silk"
- Ranger RickKudos to both Andy Antienowicz and Carson Poole for their attention to my wife and I for our recent purchase of a new RAV4. Carson, one of the internet sales managers, provided us, via internet, with a deal on our new car that we could not resist, even though Shelors Motor Mile is much farther in distance (approx 60 miles) from our house than two other Toyota dealerships. Andy handled our trade-in negotiations in a very friendly, laid-back, professional, and VERY RESPECTFUL manner as well as taking care of the paperwork and explaining the features of the car in a way that a even a non-Tech customer would understand. My wife and I are 63 years old, and so have purchased many new cars during our lifetime and we can honestly and sincerely say that we have never received better treatment from an auto sales person than what we received from Andy. Both of these sales individuals at Shelors made our purchase process as smooth as silk, and we give Shelors our strongest recommendations.
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Andy Antienowicz and Carson Poole
October 05, 2015
"Just an excellent group of people in both sales and service!"
- dhanauerVery easy to work with and extremely knowledgeable. Ted and his group of sales and service personnel are some of the best in the business.
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Ted Pugh, Scott Hall, Mike Smith, Jeremy Butler
September 22, 2015
"Be early for quicklane "
- ken158If you need service that is offered by Quicklane, be sure to be in line early. Employees are attentive to your needs and the work will be done with expertise.
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Usually Stacy but a new girl helped me - polite, professional and there were no issues.
September 20, 2015
"Pretty good experience "
- frogpetals76The only negative two things I can say is that the features of the vehicle were never really explained to us. I figure almost all of it out myself or looked it up in the manual. The other thing is that the man that did our paperwork got the numbers wrong somehow and my husband had to go back the next day and resign everything.
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I honestly can't remember their names
September 20, 2015
"Change oil."
- brad99Same good service I expect and receive when I go to this dealer. I drive about 35 to 40 miles further to go to this Toyota dealer for their service. I plan to buy my next Toyota from this dealer for this reason.
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Service Adisors
August 24, 2015
"Toyota Service"
- Kevin DayI called to set up a 10,000 mile service appointment and was told that I didn't need an appointment. Apparently I was confused as there is more than one service center. When I arrived they took my car and serviced it for me even though I did not have an appointment. They also performed a state inspection since it was due. The staff was very friendly and accommodating.
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Brad Wright
