Shelor Toyota

Professional, great work environment, fast, clean waiting room, and good refreshments, quiet and convenient service room, and good refreshments, quiet and convenient service More

(Nikki) was very helpful in explaining the service that Shelor provides. Overall, a good experience. Shelor provides. Overall, a good experience. More

Great selection of vehicles to choose from. The showroom was clean and well staffed. The holiday decorations were very festive. The showroom was clean and well staffed. The holiday decorations were very festive. More

Beverley helped me so much. She guided me and never gave up on my husband doing this time. I loan officer was a gentle soul. He made sure we understood everything. This group in She guided me and never gave up on my husband doing this time. I loan officer was a gentle soul. He made sure we understood everything. This group in Christiansburg is the best. Thank you all. Love the Sheffeys More

The service technician was very friendly and knowledgeable. It was a good experience when I got my car serviced. knowledgeable. It was a good experience when I got my car serviced. More

In for state inspection . Dustin is very professional ,efficient, and friendly. Task was done in a timely manner. Dustin is very professional ,efficient, and friendly. Task was done in a timely manner. More

Motor Mile Toyota service is outstanding and efficient. The waiting area compares to a hotel lobby. The waiting area compares to a hotel lobby. More

Overall great people to deal with. Dustin and other advisors are the best. My car was actually ready much earlier than promised. Sales dept. is exceptional as well. I'm planning on buy Dustin and other advisors are the best. My car was actually ready much earlier than promised. Sales dept. is exceptional as well. I'm planning on buying the 26 RAV4 once it becomes available. Most likely will by it from Shelor. It will be my 3rd car from Toyota. More

Tacoma was in for Tire Rotation. Servive advisor Quentin was very pleasant and friendly. He was very professional and courteous and respectful. Will continue my relationship with She Servive advisor Quentin was very pleasant and friendly. He was very professional and courteous and respectful. Will continue my relationship with Shelor Toyota Dealership as long as these qualities prevail. More

The service advisor, Dustin Moore, was very courteous and professional. The Toyota Care service was performed quickly and properly. But... This was the 1st visit to this dealership for service on my new c professional. The Toyota Care service was performed quickly and properly. But... This was the 1st visit to this dealership for service on my new car and... Shelor Toyota's service appointment website lists the wrong address for service appointments! Mentioned this to several folks and they all said management was aware but hadn't gotten it fixed for months. Finally, the bathroom next to the Parts counter had urine stains on the mattes under the urinals and smelled of urine. And the towel dispenser had an "Out of Order" sign with a handwritten note stating it hadn't worked for months. I've seen cleaner bathrooms at a Waffle House. Shelor owns multiple dealerships, all on the same road. Apparently they're more interested in selling new cars than building a long term relationship with customers for repeat business. More