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Shelor Toyota

Christiansburg, VA

4.8
2,055 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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2,055 Reviews of Shelor Toyota

September 23, 2025

Dustin does a great job. Always makes sure everything is completed. Goes above and beyond. More

by MIKE WEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Sep 24, 2025 -

Shelor Toyota responded

We are honored to receive your support and shoutout to Dustin, Mike. Thank you! - Shelor Toyota Team

September 21, 2025

I especially enjoyed my sales lady. She was very friendly and nice. Glad I got her. More

by lori.bautista
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beverly Messick and ?
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Sep 23, 2025 -

Shelor Toyota responded

Lori, we are glad to hear that you had a great experience with our sales team. Thanks for choosing Shelor Toyota!

September 18, 2025

Excellent experience - everyone was knowledgeable, friendly and helpful. We are very pleased with the dealership. More

by anaml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Sep 19, 2025 -

Shelor Toyota responded

We are happy to hear that you had a knowledgeable, friendly, and helpful experience. Thank you from all of us at Shelor Toyota!

September 18, 2025

Very friendly service advisor. She made sure I knew exactly what was going on and kept me up to date. Service at Shelor Motor mile Toyota has always been very good. I would not More

by wodalton75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Riddle
Report | Print
Sep 19, 2025 -

Shelor Toyota responded

We’re grateful for your repeat business and excellent review of our service team here at Shelor Toyota! We'll be sure to pass along your kudos to our advisor. See you next time!

September 15, 2025

Great experience the sales lady was awesome just wish I could have gotten a full tank of gas More

by Me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly and Caleb
Report | Print
Sep 16, 2025 -

Shelor Toyota responded

We love seeing 5-star reviews here at Shelor Toyota. Thanks for your kind review!

August 26, 2025

Went in for my Toyota provided 15,000 mile service ( tire rotation) and I told the service advisor I had a brake pulsation, the service advisor told me it would be $150 to check it out ! The truck is a 2024 More

by ratkins831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
Report | Print
Sep 08, 2025 -

Shelor Toyota responded

It's disappointing to hear about your recent experience with the brake pulsation check. We aim for transparency and customer satisfaction, so it's concerning that we fell short here. If you're open to discussing this further or have any other concerns, please feel free to reach out. Thank you, Customer Relations – cr@shelor.com

August 22, 2025

I have had very positive experiences with this dealership. Nice and friendly people working the front desk. More

by Honda fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Report | Print
Aug 25, 2025 -

Shelor Toyota responded

Thank you for sharing your experience! We’re happy to hear our team was welcoming and knowledgeable. We appreciate your business and hope to see you again at Shelor Toyota!

August 21, 2025

Service Department was great to work with Quentin kept me informed about the work on my vehicle. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
Report | Print
Aug 25, 2025 -

Shelor Toyota responded

Tommy, thank you for choosing Shelor Toyota. We are glad to hear that Quentin was great to work with.

August 20, 2025

Great service. Park at door and I was there at 7 am before garage open. He welcome me and I only needed a state inspection. Put me in order to get it done. And g More

by Rahfathead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quetin Horn
Report | Print
Aug 22, 2025 -

Shelor Toyota responded

We're so glad we could assist you promptly and efficiently! Thank you for choosing Shelor Toyota. We hope to see you again! Safe travels!

August 16, 2025

1 1/2 hours for a state inspection is too long. If you have an appointment it should have been 30 minutes. More

by bobcullaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Aug 19, 2025 -

Shelor Toyota responded

We apologize for the longer-than-expected wait time, Bob. We will be reviewing your feedback with our team to see how we can improve our timing. We hope to provide a quicker visit in the future at Shelor Toyota!

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