Shelor Toyota
Christiansburg, VA
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2,065 Reviews of Shelor Toyota
The service advisor, Dustin Moore, was very courteous and professional. The Toyota Care service was performed quickly and properly. But... This was the 1st visit to this dealership for service on my new c professional. The Toyota Care service was performed quickly and properly. But... This was the 1st visit to this dealership for service on my new car and... Shelor Toyota's service appointment website lists the wrong address for service appointments! Mentioned this to several folks and they all said management was aware but hadn't gotten it fixed for months. Finally, the bathroom next to the Parts counter had urine stains on the mattes under the urinals and smelled of urine. And the towel dispenser had an "Out of Order" sign with a handwritten note stating it hadn't worked for months. I've seen cleaner bathrooms at a Waffle House. Shelor owns multiple dealerships, all on the same road. Apparently they're more interested in selling new cars than building a long term relationship with customers for repeat business. More
Mr Carson help me beyond and up to help me to right vehicle I can afford . He knew I was 4 week of knee replacement did beyond to help to bring vehicle to me to help it easy on my walking thank you M vehicle I can afford . He knew I was 4 week of knee replacement did beyond to help to bring vehicle to me to help it easy on my walking thank you Mr.Carson More
Very efficient process from obtaining an appointment for service & state inspection to service writer, Quinton, to completion of both plus need realignment. Excellent! service & state inspection to service writer, Quinton, to completion of both plus need realignment. Excellent! More











