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Shelor Toyota

Christiansburg, VA

4.8
2,042 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,042 Reviews of Shelor Toyota

July 23, 2025

Professional yet friendly and personable. Always efficient and communicate updates of your vehicle to you personally. They talk through any paperwork they have for you and ensure you understa More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 23, 2025 -

Shelor Toyota responded

Thanks for sharing your experience with Brittany and the team! We're glad everything was friendly, efficient, and clear. We look forward to seeing you again at Shelor Toyota! Safe travels!

July 21, 2025

I am updating my review to 5 stars per a discussion and clarification from the dealership. Thanks. More

by GARYOVERSTREET11
Recommend Dealer
Yes
Employees Worked With
Quentin
Jul 22, 2025 -

Shelor Toyota responded

We are so happy that our Shelor Toyota team delivered an excellent experience. Thank you, Gary!

July 20, 2025

This is a very good dealership with an excellent service department. They’re always on top of their game and keep you informed about your vehicle and don’t keep you waiting no longer than possible. More

by knight4u2no
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Horn
Jul 22, 2025 -

Shelor Toyota responded

Thank you for choosing Shelor Toyota! It is gratifying to hear that our service team always takes such great care of you and your vehicle.

July 20, 2025

Excellent customer service. Was created with courtesy and respect. Nikki was an excellent communicator on our van. More

by Mikew171819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Jul 22, 2025 -

Shelor Toyota responded

Mike, your review has made our day! Thank you for choosing Shelor Toyota and for sharing your kind words about Nikki.

July 17, 2025

Everything seemed to be done great and faster than they originally thought. Quentin was very helpful throughout the process. I am a bit concerned about paying $150 for an oil change and tire rotation. Seem More

by GARYOVERSTREET11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Horn
Jul 23, 2025 -

Shelor Toyota responded

Gary, thanks so much for leaving Shelor Toyota a review and giving a shoutout to Quentin! Thank you for also speaking to one of our service managers so he could go over the services you requested, as the 70k service includes more than the basic oil change and tire rotation. We will see you at your next service visit. Customer Relations – cr@shelor.com

July 16, 2025

Very accommodating. They took the time explain what was going on with vehicle and cost estimates. More

by ljkdds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
Jul 16, 2025 -

Shelor Toyota responded

Thank you for reviewing Shelor Toyota! It was so kind of you to share your experience.

July 13, 2025

Very friendly staff. Clean and inviting showroom. Always willing to help. Open and knowledgeable staff. More

by barrettjeff96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
Jul 14, 2025 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience with our team. Drive safely, and we hope to see you again at Shelor Toyota!

July 12, 2025

Brittany was great ! Got all completed and informed me exactly where the technicians were at in the process. More

by mcoffman50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 14, 2025 -

Shelor Toyota responded

We will let Brittany know how much you valued her attentive service! Thank you for choosing Shelor Toyota and for taking the time to share your kind words.

July 12, 2025

Good service, pleasant and helpful sales person. Worked hard to get me a great deal! More

by hhs1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Jul 14, 2025 -

Shelor Toyota responded

Thanks for the 5-star review. We hope to see you again at Shelor Toyota!

July 12, 2025

Very generous in time spent in assistance, very knowledgable, and resolutely honest. Best dealership I have ever visited More

by oulxmon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl, Roger, Brittany
Jul 14, 2025 -

Shelor Toyota responded

Thank you for sharing your feedback! We are always happy to help at Shelor Toyota and we hope to see you again down the road. Have a great day!

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