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Shelor Toyota

Christiansburg, VA

4.8
2,081 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,081 Reviews of Shelor Toyota

December 18, 2025

Although it is nice that Shelor motors offers free state inspections for as long as you own a new car purchase,, having to wait over an hour and a half for a simple state inspection after scheduling early i More

by Sri Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 23, 2025 -

Shelor Toyota responded

Thanks for sharing your feedback. While we're glad you appreciate our free state inspections, we understand that wait times can be frustrating. We aim to provide efficient service and appreciate your input on ways to improve. Please feel free to reach out if you'd like to discuss this further. Thank you, Customer Relations – cr@shelor.com

December 17, 2025

Always taken my car to the service department of the dealer where I bought it. The people working in the service department have been very professional. Scheduling is centralized so you have to ask for More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Dec 17, 2025 -

Shelor Toyota responded

Hi Robert, thank you for sharing your feedback about our Service Department! We appreciate your business! See you next time at Shelor Toyota!

December 15, 2025

My experience with Toyota Service Maintenance was exceptional!! Professional service and customer service.!! Highly recommended!! More

by Eugenia Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin !!
Dec 16, 2025 -

Shelor Toyota responded

Eugenia, we're so pleased to read your stellar feedback about our team! Thank you for choosing Shelor Toyota and for sharing your support.

December 10, 2025

Always pleased with the service department at Shelor Toyota in Christiansburg. We drive from Troutville to have our cars serviced. More

by hbvebv1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
Dec 10, 2025 -

Shelor Toyota responded

Feedback like this fuels our team! Thank you for choosing Shelor Toyota and for making the trip from Troutville. We look forward to seeing you next time!

December 05, 2025

I came in the day after Thanksgiving with my car having brake trouble preventing me from driving it. The dealership was very prompt and communicated with me throughout the repairs that I had made. More

by scott.rug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Horn
Dec 05, 2025 -

Shelor Toyota responded

Scott, thank you for sharing your feedback about your recent experience with Shelor Toyota. We're glad we could get you back on the road safely, and we look forward to serving you in the future!

December 04, 2025

Buying a car from Shelor was a great and hassle free experience. People were friendly and easy to work with. More

by sgwalters61
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love
Dec 05, 2025 -

Shelor Toyota responded

It's awesome to hear you had such a friendly and seamless experience at Shelor Toyota. Congrats on your new car!

December 03, 2025

Easy to. work with, friendly, good sense of humor, knowledgeable, straight forward, answered all my questions More

by Billmcdaniels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
Dec 03, 2025 -

Shelor Toyota responded

We are grateful to hear your feedback, Bill. Our team was happy to help you at Shelor Toyota and we hope to see you back in the future!

December 01, 2025

Professional, great work environment, fast, clean waiting room, and good refreshments, quiet and convenient service More

by STEVEN.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Horn
Dec 02, 2025 -

Shelor Toyota responded

Thank you for your review of Shelor Toyota, Steven. We are happy to hear that you were so well taken care of during your visit. We hope you will come see us again soon!

November 26, 2025

(Nikki) was very helpful in explaining the service that Shelor provides. Overall, a good experience. More

by zugbug3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Nov 27, 2025 -

Shelor Toyota responded

The team at Shelor Toyota loves seeing great reviews for Nkki!

November 26, 2025

Great selection of vehicles to choose from. The showroom was clean and well staffed. The holiday decorations were very festive. More

by Johnfrazier187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Harris was the salesman, Chad finance person
Dec 01, 2025 -

Shelor Toyota responded

It’s great to hear that you had a festive and enjoyable visit at Shelor Toyota! Thanks for choosing us and for sharing your feedback about our vehicle selection. Enjoy your new ride!

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