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Shelor Toyota

Christiansburg, VA

4.8
2,086 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,086 Reviews of Shelor Toyota

January 08, 2026

Drove from Roanoke and will continue to do so to get this level of professionalism and service quality. More

by Lhentschel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
Jan 08, 2026 -

Shelor Toyota responded

Thank you for making the trip to see us, and for sharing your experience with Shelor Toyota! We truly value your business and look forward to working with you again.

January 07, 2026

Very customer focused! Liam kept me updated on the status of my car in the service center. He was over the top polite and competent. More

by reedkennedy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Jan 07, 2026 -

Shelor Toyota responded

Thank you for sharing this feedback! We will pass the kind words along to Liam. See you again at Shelor Toyota!

January 04, 2026

Great dealership I would highly recommend to everyone. Thank you Alexander you did a great job! More

by apteleven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander
Jan 06, 2026 -

Shelor Toyota responded

Thank you for stopping by to leave Shelor Toyota a wonderful review! Alexander will appreciate your shout-out.

January 01, 2026

Very good experience. Matthew was top notch to deal with. Issue was it is a too long of wait to see person that completes paperwork. Over all very good. More

by Samiam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Moore, Brian Love, Nathaniel Remington
Jan 05, 2026 -

Shelor Toyota responded

Thank you for sharing your feedback about Matthew! We apologize for the wait time, and we will pass this feedback along to our team. We hope to work with you again at Shelor Toyota; take care!

December 30, 2025

Mr. Corey was very professional and very helpful thru the process of buying my new Toyota. It was a pleasure doing business with him. I highly recommend him A++ for sure!. More

by Elcatrachito18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 31, 2025 -

Shelor Toyota responded

Congrats on your new Toyota! We're glad Corey made the process so smooth. Thank you for recommending him and Shelor Toyota!

December 18, 2025

Although it is nice that Shelor motors offers free state inspections for as long as you own a new car purchase,, having to wait over an hour and a half for a simple state inspection after scheduling early i More

by Sri Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 23, 2025 -

Shelor Toyota responded

Thanks for sharing your feedback. While we're glad you appreciate our free state inspections, we understand that wait times can be frustrating. We aim to provide efficient service and appreciate your input on ways to improve. Please feel free to reach out if you'd like to discuss this further. Thank you, Customer Relations – cr@shelor.com

December 17, 2025

Always taken my car to the service department of the dealer where I bought it. The people working in the service department have been very professional. Scheduling is centralized so you have to ask for More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Dec 17, 2025 -

Shelor Toyota responded

Hi Robert, thank you for sharing your feedback about our Service Department! We appreciate your business! See you next time at Shelor Toyota!

December 15, 2025

My experience with Toyota Service Maintenance was exceptional!! Professional service and customer service.!! Highly recommended!! More

by Eugenia Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin !!
Dec 16, 2025 -

Shelor Toyota responded

Eugenia, we're so pleased to read your stellar feedback about our team! Thank you for choosing Shelor Toyota and for sharing your support.

December 10, 2025

Always pleased with the service department at Shelor Toyota in Christiansburg. We drive from Troutville to have our cars serviced. More

by hbvebv1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
Dec 10, 2025 -

Shelor Toyota responded

Feedback like this fuels our team! Thank you for choosing Shelor Toyota and for making the trip from Troutville. We look forward to seeing you next time!

December 05, 2025

I came in the day after Thanksgiving with my car having brake trouble preventing me from driving it. The dealership was very prompt and communicated with me throughout the repairs that I had made. More

by scott.rug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Horn
Dec 05, 2025 -

Shelor Toyota responded

Scott, thank you for sharing your feedback about your recent experience with Shelor Toyota. We're glad we could get you back on the road safely, and we look forward to serving you in the future!

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