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Shelor Toyota - Service Center

Christiansburg, VA

4.7
751 Reviews

751 Reviews of Shelor Toyota - Service Center

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June 14, 2024

Shelor always does a great job taking care of my Toyota Echo and my Tundra. Thanks again!! More

by clayhorses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Jun 14, 2024 -

Shelor Toyota responded

Thanks for choosing Shelor Toyota as your go-to service center. We are glad to hear that our team has taken excellent care of your Toyota Echo and Tundra.

June 08, 2024

I get excellent service every time I go to get my truck serviced. I would recommend if you don't have time to wait then make an appointment. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gallemore
Jun 10, 2024 -

Shelor Toyota responded

Mary, thanks for sharing your experience! We're glad to hear you consistently receive excellent service at Shelor Toyota. Your recommendation is appreciated!

June 06, 2024

The service department was top notch. They finished my car ahead of schedule. Well done! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 06, 2024 -

Shelor Toyota responded

Jeff, thanks so much for the 5-star review of Shelor Toyota!

Jun 06, 2024 -

Shelor Toyota responded

Jeff, thanks so much for the 5-star review of Shelor Toyota!

June 04, 2024

Outstanding service & the associates go above & beyond to keep you informed! Every detail is reviewed & taken care of. More

by M. Shean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Armbrister
Jun 04, 2024 -

Shelor Toyota responded

We're delighted to hear that you had such a positive experience with our team at Shelor Toyota! Thanks for the fantastic feedback!

May 14, 2024

Dropped off a car with electrical problems in January. Had found rodent nest and feces. The mechanics shop told me they didn’t think it was caused by rodents despite this. I received an approved insurance More

by richx915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby, Dustin
Jun 13, 2024 -

Shelor Toyota responded

Richard, as you know, we waited for an extended period of time to receive approval back from you or your insurance company to start and continue diagnoses of your concerns. Your concern is an intermittent issue and additional time was needed. We are sorry that we could not resolve the issue within the time allotted. Thanks, cr@shelor.com

May 06, 2024

Everyone is so friendly. Great service. I have always been well taken care of an a kind and professional manner More

by PaulDobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Moore
May 07, 2024 -

Shelor Toyota responded

Paul, we're delighted to know that you've consistently received friendly and professional service from our team at Shelor Toyota. Thanks for the positive feedback!

May 02, 2024

Friendly, knowledgeable, fair pricing, timely, clean. , great service package with the purchase of my truck. More

by littlesistachapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin and the service tech
May 03, 2024 -

Shelor Toyota responded

Thanks for the positive feedback! We're glad to know you had a great experience at Shelor Toyota. Enjoy your new truck and don't hesitate to reach out if there's anything else we can assist with in the future!

April 29, 2024

It was an awesome experience. Thank you so very much Nikki for your prompt and efficient service. Looking forward to serving Shelor Toyota in future as well. More

by Rajeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Apr 30, 2024 -

Shelor Toyota responded

Rajeen, we're delighted to know Nikki provided you with efficient service at Shelor Toyota. We look forward to assisting you in the future!

April 18, 2024

The quote was detailed and easy to understand. The work was performed on time and with no issues. I consider Shelor Toyota to be fair and trustworthy. More

by steveefox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Apr 19, 2024 -

Shelor Toyota responded

Steve, we're glad to know you found our quote detailed and easy to understand. Thanks for trusting Shelor Toyota with your vehicle needs!

April 18, 2024

Very good experience. Work was done in a timely manner and service representative was very personable More

by Dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Apr 18, 2024 -

Shelor Toyota responded

We're glad to know you had a good experience with us at Shelor Toyota! Our team always aims for timely and personable service. Thanks for the positive feedback!

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