Shelor Toyota - Service Center

fine exsperiance Trevor was well informed and kept us up to date on status of our vehicale I'll be back for any service that we need in the future Trevor was well informed and kept us up to date on status of our vehicale I'll be back for any service that we need in the future More

Jason Greene - Service Jason Greene was friendly, explained everything in detail. I have over 378,000 miles why Shelor keeps it going and going and going........ Overall Jason Greene was friendly, explained everything in detail. I have over 378,000 miles why Shelor keeps it going and going and going........ Overall good service experience done in a timely manner! More

Eric Tignor is the greatest! Eric helped me get in and out in an hour, despite my last minute showing up. Eric is one of the nicest experts I've ever worked with! Eric helped me get in and out in an hour, despite my last minute showing up. Eric is one of the nicest experts I've ever worked with! More

Service Overall good service experience. The service technician was competent and respectful, and the representatives at the desk were helpful and nice. The w Overall good service experience. The service technician was competent and respectful, and the representatives at the desk were helpful and nice. The work was done in a timely manner. More

Service I had the best service at the Quick Lube everyone was friendly & helpful. I will be a returning customer, The waiting area is one of the nicest I have I had the best service at the Quick Lube everyone was friendly & helpful. I will be a returning customer, The waiting area is one of the nicest I have been to. More

Routine Maintenane I used the Express Service Center for routine oil change and tire rotation. The staff were all very professional and pleasant. My vehicle was serviced I used the Express Service Center for routine oil change and tire rotation. The staff were all very professional and pleasant. My vehicle was serviced quickly, which surprised me since I did not have to make an appointment. The customer waiting area was also better than expected. I would highly recommend Shelor for their outstanding sales and service. Thank you for the wonderful start to my day! More

Service Appointment I went in for my six month service appoint for my 2014 Toyota Yaris. I am happy with my service experience. It is free because that was included in I went in for my six month service appoint for my 2014 Toyota Yaris. I am happy with my service experience. It is free because that was included in my new card purchase. I am happy about that. More

Fast service and service department even if only a oil change, and service manage inspected car for other defects which might have been overlooked by owner. change, and service manage inspected car for other defects which might have been overlooked by owner. More

We appreciate the service given to us by Shelor Toyota. Ryan Wildman called us and set up the appointment since it had to do with our new Toyota Avalon purchase. The service department was wonderful...the Ryan Wildman called us and set up the appointment since it had to do with our new Toyota Avalon purchase. The service department was wonderful...they were friendly, courteous and Scott Hall made us feel right at home. Our salesman, Ryan Wildman, came and checked on us and when we found out the service was going to take two hours, a courtesy van came and picked us up to bring us home since we do not live that far from the dealership. The driver of the van, Tommy, was so cordial and introduced himself. We were called when the service was completed and Tommy came and transported my husband back to the dealership to pick up our Avalon. What a marvelous experience with every department. Thank you Shelor Toyota and all of your employees! More

Just about the worse service experice I have ever had. Went in for timing belt and water pump after getting a quote over the phone. While there they agreeded to also do oil change and new inspection. Th Went in for timing belt and water pump after getting a quote over the phone. While there they agreeded to also do oil change and new inspection. They called to "bump up" $160 worth of brake work which I did myself in the parking lot of Advance Auto a block away from them in 30 minutes for $30 bucks. It passed inspection and I drove it away. The next day, 150 miles away, the engine is leaking oil like crazy, a quart every 25 miles, smoking and smell like burning oil due to service installing the wrong Toyota iol filter on a Toyota car...How stupid can you get? I drove back 150 miles to Shelor Service center for then to correct their problem which they did but overall, I'll do all work myself or take it to any shade tree mechanic before I go back to them for service. Now i can't help but question the quality of the work on timing belt replacement, and expect it to crap out any moment due to poor workmanship. More