Shelor Used Car Superstore

Shannon was awesome!! He helped me choose the best car for my needs and I absolutely LOVE it!! He was very helpful and informative with all my questions and concerns. I would definitely recommend Shannon for my needs and I absolutely LOVE it!! He was very helpful and informative with all my questions and concerns. I would definitely recommend Shannon and the motor mile team for anyone buying a new/used vehicle. Thanks a ton for everything! More

My husband and I came to Shelor looking to purchase a vehicle to replace one we had purchased from Shelor some 15 years ago. We didn't have a particular vehicle in mind but with the help of Ben Brown we vehicle to replace one we had purchased from Shelor some 15 years ago. We didn't have a particular vehicle in mind but with the help of Ben Brown we left with a new Kia. We were allowed to drive several vehicles with Ben always giving us details about each and every one. He was very informative but never attempted to sway us one way or the other. Ben was very patient, kind, professional and courteous. Did I say patient? After leaving the dealership on our first visit I was in contact with Ben via e-mail for several days. He was always quick to respond and even came in early after a day off to take care of one of my many questions. After finally deciding on a vehicle, Ben was quick to locate THE ONE we wanted from another dealership since there wasn’t one on their lot with the features we wanted. When we returned to finalize our purchase Ben had the paperwork ready, our vehicle detailed and full of gas. We will definitely look for Ben the next time we are looking to purchase. More

Andy is the man! He really took care of me and helped me get my first car and boy am I loving her. Thanks for everything! get my first car and boy am I loving her. Thanks for everything! More

Really just went in to look around and ended up driving away with a used car Chrysler 300C the car was really well taking care of in good shape. The only thing I was disappointed about was a tank of gas. away with a used car Chrysler 300C the car was really well taking care of in good shape. The only thing I was disappointed about was a tank of gas. All the other cars I have bought in the past give you a full tank of gas before leaving the lot so that was kind of a disappointment to me. The only other thing was it was late at night and they was not able to detail the car fully and was given a time frame to bring back which does not work with my work schedule so I guess I will be doing the cleaning. But other than the 2 issues I had the dealership and sales person was friendly and I would recommend to a friend or anyone looking to buy a new or used vehicle. More

Really enjoyed the manner in which our salesperson, Alden Williams, worked with us. He was professional, courteous, helpful and knowledgeable. We would certainly recommend and work with him again. Williams, worked with us. He was professional, courteous, helpful and knowledgeable. We would certainly recommend and work with him again. More

This was another 'painless' auto purchase from Shelor Motor Mile. Every time I have purchase a vehicle from Shelor, I have a very positive experience. Shelor Motor Mile. Every time I have purchase a vehicle from Shelor, I have a very positive experience. More

HE WAS AWESOME!!!! No complaints what so ever!!!! He knew exactly what we wanted did everything he could to help us!!! He DESERVES another trophy for his desk!! exactly what we wanted did everything he could to help us!!! He DESERVES another trophy for his desk!! More

I came in for car and right as i walked in the door a person was there to ask me how i was doing and if i needed any help sat down didn't stop till we found the car i liked overall it was a great experie person was there to ask me how i was doing and if i needed any help sat down didn't stop till we found the car i liked overall it was a great experience i will definitely go there again to get another car. More

Everything was great, 5 stars, with my recent Kia purchase at Shelor Motor Mile. I saw the vehicle online & ask for a quote and I was contacted immediately by Mr. Lusk who set up my appointment. We purchase at Shelor Motor Mile. I saw the vehicle online & ask for a quote and I was contacted immediately by Mr. Lusk who set up my appointment. We went the next day to try out this particular SUV & met Rick Harrison who was efficient in everyway. He was very nice & knowledgeable in his job and answered all our questions. He also took us on a tour of their vast facilities there in Christiansburg which is huge. The whole experience was great. I have never had a SUV so I was a little scared driving it but I could not be happier now. Since our purchase we have been contacted by phone from the dealership to thank us & see if we are pleased. I cannot remember the names of all who helped us that day but they were super nice & friendly. Thank you. Cindy Markham More

I chose to visit Shelor because I heard that they work well with people with low finance scores. When I sat down with Mr. Francis he immediately discerned that I was nervous and not confident in my credi well with people with low finance scores. When I sat down with Mr. Francis he immediately discerned that I was nervous and not confident in my credit. Instead of talking up vehicles he asked if I would like to “work backwards” and get an idea of what I could afford then look at vehicles from there. That pleased me greatly and he began to gain my trust. I thought the beginning paperwork process was fairly easy on me considering I was not prepared with the proper paperwork. Although, I arrived later in the evening to begin the process and causing Mr. Francis to work later, I felt the whole purchasing process was seamless and relatively quick. I gave Mr. Francis very little details on what type of vehicle I wanted because I was certain I was leaving the lot in a Chevette. Mr. Francis showed me two vehicles, the first I liked very much but just for giggles asked if there was one with fewer miles, we walked up to the second vehicle and that was the one I wanted but was too afraid to ask to even look at it. I said to Mr. Francis, I love this but did you just show me something that I’ll never be able to finance. He laughed, said if you love it let’s go back in and finish the paperwork and get this finished tonight. Mr. Francis literally ran where he needed to go and with four minutes to spare he and the finance team finished the process, got the paperwork to the DMV, and I drove away in a vehicle I love. I could not be happier with the service I received from Mr. Francis and everyone behind the scenes. More