Shelor Used Car Superstore

Great experience with all the staff. Made the buying experience easy and hassle free. Would recommend my friends and family for there next car purchase. experience easy and hassle free. Would recommend my friends and family for there next car purchase. More

Ben was very friendly and helpful through the whole process of purchasing our new (used) vehicle. Ben made the buying process easy with his knowledge of the vehicles we were interested n and helped us process of purchasing our new (used) vehicle. Ben made the buying process easy with his knowledge of the vehicles we were interested n and helped us decide which one was best suited for our needs. We didn't feel as if he was trying to push us to one certain vehicle brand, or cost just to make the sale. When we went back to sign the finance papers he was already with another customer but whiel working with both of us he made us feel like we were the only customer he had. We went into the dealership with our 9 yr old daughter in tow and he asked her some questions as if she were the one buying the car, he even asked her what she thought of each car after the test drives, and which car she liked best, that was definitely above and beyond customer service. I would definitely recommend Shelor's and Ben Wolfe to any of my friends looking to buy a new or used car, and will definitely go back for my next vehicle. I have bought 3 vehicles from Shelor and dealing with them is definitely the least "painful" purcahsing experience I have had anywhere. More

Our experience with Hilda Miles at Shelor was excellent! She was ready to help us in anyway she could. She is very knowledgeable and helpful. We will recommend Hilda , as well as, Shelor to everyone we know She was ready to help us in anyway she could. She is very knowledgeable and helpful. We will recommend Hilda , as well as, Shelor to everyone we know who is looking for a vehicle! We were so pleased with our experience. Hilda is AMAZING!!! We will be back to purchase other vehicles in the future! 5 stars!! More

We were looking specifically for used Red Ford Edge. Shelor Motor Mall was the only dealership within 100 miles with any inventory and price attractive. We give Rick Harrison 5 plus stars for his part o Shelor Motor Mall was the only dealership within 100 miles with any inventory and price attractive. We give Rick Harrison 5 plus stars for his part of the process. It is unfortunate that the Shelor Motor Mall used car preparation team did not make sure that all the options for the car where ready. They did not verify that the door security code was available for the car before it was put up for sale. Now we have to make another four hour round trip to Shelor plus service time for the service department to hook the car up to obtain the factory set door security code. Or just not use this feature. Also it took what I felt was an unnecessarily lengthy amount of time for the sales department to approve the deal and then send us over to the business office. Both of these issues Rick had no control over and it is unfortunate that he has to deal with such a handicap. Any recommendation we make to others about Shelor will include the need to back a lunch and book for the waiting time. Had it not been for these two events this dealer would have gotten a 5 over all! More

We were looking to buy a used car for our son to drive because his Jeep final went to Jeep heaven. After test driving a few vehicles, my wife and I decided to purchase a the car for ourselves and let our because his Jeep final went to Jeep heaven. After test driving a few vehicles, my wife and I decided to purchase a the car for ourselves and let our son drive one of the other vehicles in our household. We had not had a car since 1988 and this was a new and exciting experience for us. We found 2 cars that we were happy with and tried them out. Our customer rep., Hilda Miles was great to work with. I had bought another car from Hilda a few years ago for my oldest son and felt real comfortable working with Hilda again. She asked what we were looking for, the price range and then she went to work. We purchased our new vehicle on Monday, 6/10/13 and are very happy with the purchae. i would recommend the Shelor Motor Mile to anyone and especially Hilda Miles. A great lady to work with. More

Other than the Truck that I wanted to purchase sold before I could get back up to Shelor, my fault, This was a great purchase. Dwayne found another truck that actually suited me better. Top notch guy before I could get back up to Shelor, my fault, This was a great purchase. Dwayne found another truck that actually suited me better. Top notch guy. This was my 4th or 5th purchase from Shelor and I won't go anywhere else! More

Joe was great, we started off little rocky but in the end he was teriffic and helped us out a lot and had a lot of patients with our family's needs he was teriffic and helped us out a lot and had a lot of patients with our family's needs More

When I began looking into purchasing a car by myself with no credit or co-signer I was very apprehensive. However I was referred to Shelor Motor Mile Select in Christiansburg because a friend of the family no credit or co-signer I was very apprehensive. However I was referred to Shelor Motor Mile Select in Christiansburg because a friend of the family was able to purchase a car a while back and she was in a similar predicament. At first I had originally wanted to buy a truck, however after looking at the selection they had compared to my price range-they didn't necessarily match up; but thankfully I was helped by Daniel Paige and he helped me to find the next best thing. I purchased my 2002 Jeep Grand Cherokee that day, and was able to get a loan by Shelor themselves. Everyone at this particular dealership was especially friendly and welcoming. I felt very welcome there, and completely changed my view on purchasing a vehicle. Although the initial experience was stressful in itself especially only being 19, the employees I did work with were very helpful and reassuring and took some of the anxiety away. Thank God. Thanks Daniel Paige! -Erin- More

My experience with Josh and all that assisted me with my purchase was outstanding! I would definitely recommend Shelor's to anyone and have them to work with Josh Roop!! purchase was outstanding! I would definitely recommend Shelor's to anyone and have them to work with Josh Roop!! More

I was very satisfied with the employees. Everyone helped me and made me feel like I was family. I'm Coming back next vehicle purchase. me and made me feel like I was family. I'm Coming back next vehicle purchase. More