Shelor Used Car Superstore

THE TRUCK THAT WE PURCHASED HAD ACTUALLY BEEN BOUGHT BY SOMEONE ELSE AND RETURNED AND WE WERE CONTACTED IMMEDIATELY SO THAT WE COULD COME BACK AND GET BEFORE SOMEONE ELSE.THE FINANCE DEPARTMENT IMPRESSED U SOMEONE ELSE AND RETURNED AND WE WERE CONTACTED IMMEDIATELY SO THAT WE COULD COME BACK AND GET BEFORE SOMEONE ELSE.THE FINANCE DEPARTMENT IMPRESSED US GREATLY BY GETTING A MUCH LOWER APR THAN WHAT WE WERE FIRST TOLD WHICH MADE US SO HAPPY AND GRATEFUL.MR MAGNINI WAS A GREAT SALESMAN AND I HAVE RECOMMENDED FAMILY MEMBERS TO TRY YOU OUT.WE WILL DEFINITELY COME BACK WHEN IT IS TIME TO REPLACE OUR SUV. More

Great people to deal with. Paul Magnini is by far the best sales person I have ever dealt with. I look forward to future transactions with Paul and Shelor. best sales person I have ever dealt with. I look forward to future transactions with Paul and Shelor. More

I felt that Michael did a GREAT job and went above and beyond to ensure that I understood every aspect of purchasing a vehicle as this was my first purchase through Shelor. Michael also made sure that I k beyond to ensure that I understood every aspect of purchasing a vehicle as this was my first purchase through Shelor. Michael also made sure that I knew everything about the vehicle from bumper to bumper and got me the best deal possible!! I will ALWAYS make sure I go to Michael when it is time to purchase a vehicle as well as refer him to all of my family and friends!!! :) More

Joe was extremly helpful and very patient with us as we were shopping for the perfect vehicle. When we questions, he had answers. If Joe did not have answers, he found them very quickly. We never had a were shopping for the perfect vehicle. When we questions, he had answers. If Joe did not have answers, he found them very quickly. We never had a chance to get impatient with waiting. When it came time to get the paper work completed, I was surprised at how fast we were finished and on the road! More

Great service and straight to the point, now haggling back and forth. The only thing that held up the sale was the computer system being slow. Have bought several vehicles from shelor, Carson Poole, Mi back and forth. The only thing that held up the sale was the computer system being slow. Have bought several vehicles from shelor, Carson Poole, Mike Mundy, and Tim Johnson are the ones I look for when I go to Shelor. Friendly and to the point, not like alot of salesman that try and haggle with you for an hour or two. I really appreciate the service I got and look forward to my next purchase at Shelor, although I hope not to soon. More

We were apprehensive about buying a vehicle due to previous experiences with a different dealership. We were pleasantly suprised when we met with Mike. He was very knowledgable and helpful and stuck t previous experiences with a different dealership. We were pleasantly suprised when we met with Mike. He was very knowledgable and helpful and stuck to his word that it wouldnt take more than 2 hours. We got there at 6 and left at 8:15. I have recommended to a few friends to ask for Mike when they visit the used car store at Shelor. We have enjoyed our purchase so far and when the time comes, we will come back to Shelor to purchase again. More

My overall experience with Shelor was better than expected. However, I have two complaints: First, I'm disappointed with the Internet sale tactic. The Highlander I bought was listed on the website expected. However, I have two complaints: First, I'm disappointed with the Internet sale tactic. The Highlander I bought was listed on the website for about 29,000(I can't remember exact price); however, when negotiations started, they started at the retail price of about 31,000. If I see an add for meat on sale at Kroger for 2.99lb, then that's what I expect when I go there to buy it. I don't expect it to be anyting different from the advertised price. The second complaint I have is the Highlander I bought was not filled up completely with gas when I left. I was given about a half a tank of gas. This is the fourth vehicle I've bought in my life, and the three prior to this one all have been filled to the brim with gas prior to pulling it off the lot. More

Austin was more than helpful in finding a used vehicle for me. The Chevrolet Cobalt I chose had a small issue and the staff made sure I had something great to drive until it was serviced the following Mon for me. The Chevrolet Cobalt I chose had a small issue and the staff made sure I had something great to drive until it was serviced the following Monday. I am very happy to have a nice car and to have gotten such great service from the staff at Shelor. More

The overall experience was not that bad!! The sales person was not the freindliest, it seemed like she was just trying to rush along to get to the next sale!! I was there 2 different days total of abou person was not the freindliest, it seemed like she was just trying to rush along to get to the next sale!! I was there 2 different days total of about 7 hours wich seemed to long !!while driving the vehicle home the check engine light came on and had a hesitation!! called kati,she gave me service number,my wife took another trip to Shelor,appointment was at 9;30 am!!!They were finally finished with the repair at 6 pm that evening!!Then the service manager told my wife the bill was going to be around $600.00!! I understand that it was a used vehicle but I had not had the vehicle in my possession for more than an hour until it acted up!!They ended up getting the bill down to $30.00 but the point is i shouldn not have had a bill period! very unsatisfied with the experiece! More

I made 1 phone call to plan my trip to Shelor, a 2nd phone call on my way to the dealership and then spent a total of maybe 3.5 hours from arrival to the delivery of my SRX. This is my 3rd time buying phone call on my way to the dealership and then spent a total of maybe 3.5 hours from arrival to the delivery of my SRX. This is my 3rd time buying from Shelor and I have been very satisfied every time. Josh Beavers done a fantastic job with our sale and hopefully if we purchase again, he will be there! 5 stars all the way! More