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Sheridan Ford

Wilmington, DE

4.1
328 Reviews

4001 Kirkwood Hwy

Wilmington, DE

19808

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Showing 328 reviews

August 19, 2021

ken should be fired! he rotates my tires, I had 3881 miles on my car and charges me 15 dollars.I called up and got my money back. I just went there for a life time oil change and tell him don't do any t More

by jack.wallace11
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ken
August 18, 2021

Excellent service for oil and filter change. In and out in 30 minutes and very fair price More

by Roadrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
August 16, 2021

Staff failed to follow up on recall service and replacing a part, have been unresponsive. More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Stanley, Joel Nieves
August 16, 2021

Very courteous, efficient staff . I have yet to go to Kirkwood highway Sheridan Ford dealer and not felt welcomed with both with answers and questions thank you so much for giving me an opportunity to sa More

by christine.nelson371
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hernandez, and all the guys in auto service who do the maintenance up.
August 15, 2021

Great experience. Courteous service and they took the time to explain their work. Very pleased. More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Walter
August 15, 2021

Always good service. Been with Sheridan for over 20 years. Diagnosed and fixed the problem. More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
August 14, 2021

Very clean facility. Convenient waiting area with coffee bar and water, TV and wifi. Very friendly and helpful staff. More

by Pep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John I.
August 13, 2021

This is our second car from Sheridan Ford. Everyone we dealt with was great. Gina was great about getting what ever info I needed. It was a no hassle, no pressure kind of experience. More

by Dan Otto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Prucino
August 12, 2021

Professional Service done right. Happy to take my Ford to a Ford dealer for expertise and consistency. Bought it there, will service it there. Not fast service, but quality. More

by Paulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
August 11, 2021

Took my car in for a oil change. It took 2.5 hours, this is beyond ridiculous. Originally promised it would be a hour. Avoid if you have plans for the day. Received an insincere apology. More

by FordFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walt & Kyle
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