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Sheridan Ford

Wilmington, DE

4.2
348 Reviews
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4001 Kirkwood Hwy

Wilmington, DE

19808

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Showing 348 reviews

October 25, 2021

Great service...Negotiated great deal...Would recommend...Nice selection of vehicles from which to choose... More

by H.MarvinTucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 25, 2021 -

H.MarvinTucker responded

Referring friends to this location. 2nd vehicle purchased from them...

October 25, 2021

I went in on Saturday 10/23 for service. Josh was my service advisor and was so kind. He took my car even tho I did not have an appointment and was so quick and friendly. He even put my car back in the More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Martinez
October 23, 2021

Terrible service. Took my car in for a simple software update that wasn’t needed, $130 and a day and a half later, my entire center console system doesn’t work at all anymore More

by B4swimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken
October 19, 2021

Always great service, very friendly. Like family. Will keep coming back for all cars and or trucks. More

by k from de
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
October 07, 2021

Short wait and friendly staff. Great value and a very clean waiting room. Thanks for the wash. More

by sndembk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
October 07, 2021

I've purchased a vehicle from Sheridan back in 2003 and they were excellent to work with and very accommodating. Their service techs are pretty good and prices seem standard across dealerships. I never fee More

by Shak P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
October 05, 2021

There prices are very out of control I will never go back or recommend anyone More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken
Oct 09, 2021 -

Sheridan Ford responded

Crystal, I'm sorry that something during your visit upset you. I understand that service pricing can always seem high when someone is not expecting to pay for additional services at that time. We constantly check our pricing against our competitors to make sure we are in line. That being said, if there is something I can personally do to help please reach out to me directly. Sorry again. - Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951

October 05, 2021

I bought my vehicle there and have it serviced there. Haven't had any significant problems so far. Oil shanges and tire rotations. More

by Davidsuchanec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Walter
October 04, 2021

I was in the service department for a tirea repair, I got wonderful service and it was very quick More

by ANDERSON SAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service tech was Ken, very helpful and polite
October 03, 2021

The process of purchasing our new vehicle was seem less. Everyone was helpful and courteous. They listened to what we needed and helped us pick out what was right for us and suit our needs. Thanks to Gary, More

by nitrocoupe911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Joe, Joel, Chip
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