Sheridan Nissan

Great selection of vehicles both new and preowned. And the dealership sit at a convenient location. Pretty good service department. And the dealership sit at a convenient location. Pretty good service department. More

The service dept was very bad I took my Murano to change ttansmision oil and they did not replace two filters and only 5 q of oil out of 10 q was replaced they did half xxx job with price of $250 I defene ttansmision oil and they did not replace two filters and only 5 q of oil out of 10 q was replaced they did half xxx job with price of $250 I defenetly would not recommend this place for service More

Sheridan Nissan is hands down the best dealership that exists! There is no other that comes close to the quality, honesty and loyalty I experience every time I bring my Pathfinder in for service. Bill H. exists! There is no other that comes close to the quality, honesty and loyalty I experience every time I bring my Pathfinder in for service. Bill H. in service and Bob H. is sales provide service which is invaluable and almost non existent when compared to other companies. Each time I come in, I can relax knowing that Bill will take the time to discuss the service details and make recommendations that are best for my vehicle at that time. I am so grateful for the trusting bond I have developed with Bill over the years. I can actually look forward to servicing my car instead of feeling the stress and anxiety that normally accompany such a visit. This is why I always make sure to schedule my visits with Bill only. In the future, I will only purchase and service my vehicles from Sheridan Nissan. Even when moving, I will drive back just so that I can work with this extraordinary talented and trustworthy team of professionals! Thank you Sheridan Nissan for all you do! More

Had a warning light/service now indicator on my 2022 Outlander. Immediately made appointment. However shortly after making appointment the service light warning was no longer showing. A pic of the warni Outlander. Immediately made appointment. However shortly after making appointment the service light warning was no longer showing. A pic of the warning is below. Still took car for precaution and added oil change for service. A red flag popped up when I arrived and Sheridan claimed the VIN I gave over the phone was not valid. I had an insurance card that had the VIN and even after viewing the Insurance card and double checking, Shaeridan was still claiming the VIN does not exist. Had my wife print out NHTSA and drop it off. When I showed my car in the NHTSA database, magically they "found" the error. After diagnostic, no codes but serviceman found a problem and wanted to charge me over $700 for a front suspension repair that I knew would be covered under warranty and Sheridan said it wasn’t covered under the manufacturer 5yr 60k warranty. My 2022 has 56k. I called and spoke to Mitsubishi corporate and was informed the service is covered under the manufacturer warranty and doubled checked with the ACTUAL warranty booklet that came with the car. Mitsubishi rep said Sheridan never initiated a service order to even see if the repair was covered under warranty. Mitsubishi corporate suggested to get in writing that they will not cover. I have attempted to contact Sheridan for days and Sheridan will not reach back out. Mitsubishi corp said I should go to a different Mitsubishi dealership. The owners only reply to positive reviews and neglect to address poor reviews. Says a lot about the ownership team More

Took car for service. Wanted to charge me over $700 and would not honor manufacturer 5yr 60k warranty. I spoke to Mitsubishi corporate and was informed the service is cove Wanted to charge me over $700 and would not honor manufacturer 5yr 60k warranty. I spoke to Mitsubishi corporate and was informed the service is covered under the manufacturer warranty and they suggested going to a different dealership More

The service is exceptional , friendly, and faster very easy to understand the process. I really recommend . Thank you, Nissan. easy to understand the process. I really recommend . Thank you, Nissan. More

I called in expressing my concerns about my vehicle. When I brought my car in the issues were quickly addressed and my vehicle was fixed promptly and runs smoothly. I will definitely be back for any fut When I brought my car in the issues were quickly addressed and my vehicle was fixed promptly and runs smoothly. I will definitely be back for any future repairs. More

The interaction started well. But I was tought that when you make a deal you are expected to live up to that deal. Some minor repair work was needed to the silverado I purchased ( But I was tought that when you make a deal you are expected to live up to that deal. Some minor repair work was needed to the silverado I purchased (TPM sensors were going bad). Not only did they have me make one trip (1.5 hours round trip) only to tell me they were not ready for me and they would let me know when to return. But than they figured that they would only replace the 2 TPS that had actualy already failed rather than the 4 they told me they would replace. Thos all because they figured they could do them in house but fou d out they had to take it to a dealer to get them programed so it was going to cost more than they anticipated when they made the deal (not my problem... you made the deal!). Long story short, Sheridan Nissan on the corner of us13 and 273 in Newcastle delaware will not be getting any repeat business from me, anyone who asked for recommendations and a few face book posts telling people that Mike Bellina is not the straight shooter he claimes to be. Hope this helps More

Able to be put on schedule quickly, took me in on time, explained all that they did, very enjoyable explained all that they did, very enjoyable More

Great service! Matt was honest and thorough! I would not hesitate to go back again for service in the near future if needed Matt was honest and thorough! I would not hesitate to go back again for service in the near future if needed More