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Sheridan Nissan

New Castle, DE

4.7
432 Reviews
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114 S Dupont Hwy

New Castle, DE

19720

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Showing 432 reviews

December 09, 2020

For the past 20 years I have either purchased my cars from Sheridan or serviced them there. The staff has always been friendly. This visit was a quick tire check and change I had to wait for. The waiting More

by Arubaduchess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
December 06, 2020

Professional, knowledgeable, polite and no”hard sale pressure”. Both Pedro and Bob were extremely helpful in selecting the Nissan Rogue that met the needs that I wanted. More

by tmdevlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Knowlton and Pedro
December 05, 2020

Service was great and the timing of appointment outstanding. Writer of the ticket was on point. Concern: the driver’s front floor mat was black with wet foot prints and door panel with scuff More

by CSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
December 04, 2020

Clean, quick, personable , reasonably priced, on time, accurate , and with Covid they were even more cautious of sanitized areas. As a nurse I even felt they took the appropriate precautions for customers More

by Caitlinb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
December 04, 2020

Always polite. Always prompt. Although they always seem to find some other thing I need to have done. Not always sure everything extra found, is necessary . More

by pahartsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill ,don't remember last name
November 22, 2020

The customer service was great. My car was done a lot faster than expected. The rep kept me updated while I was waiting and went over everything that was done to my car when it was done. Overall had a gr More

by Cindymp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Heinsohn
November 21, 2020

Service completed earlier than anticipated. Repairs explained in detail prior to work being done. Staff courteous, efficient and precautions taken for COVID. Dealership facilities clean. More

by Glkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Galasso
November 18, 2020

I like the car I bought. However, I wasn’t too impressed when I had to go back a week later for an issue and the guy who sold me the car acted as if he never knew me. You would think that he would instead a More

by Nissan buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales and later service
November 17, 2020

Sevrice person Willams Heinsohn was courteous and informative. Went over everything before checkout. I always wait for my car to be serviced. Waiting area clean & safe More

by maedmondson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will[ams Heinsohn
November 12, 2020

Great Service support, patient, kind, and knowledgeable. I've been with Sheridan Nissan more than 10 years and wish them all the best for another great year. More

by gemdebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
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