Sherman Chevrolet Cadillac

Good service, nice staff and professional. best price, i plans come back and referral my family and friends about this dealership. best price, i plans come back and referral my family and friends about this dealership. More

Communication was great and they were able to get my car back to me quickly. back to me quickly. More

I had an appointment at 10:30. Got completed after12:00. Was never advised the progress of my service. I finally asked a representative for a status update. It took another 15-20 m Got completed after12:00. Was never advised the progress of my service. I finally asked a representative for a status update. It took another 15-20 minutes before they advised me my car was ready. The complimentary car wash was a joke. According to the cleanliness checklist all interior glass cleaned, they were not. The trim, handles door panels wiped down they were not. All the Interior work on the list was not completed except the rugs were vacuumed. This is why I gave the rating that I did. More

great guy this makes my second truck i have purchased from Rocky. we shoot each other straight and come to agreements will continue to buy from Rocky and Sherman Chevrolet. from Rocky. we shoot each other straight and come to agreements will continue to buy from Rocky and Sherman Chevrolet. More

Friendly, helpful, good customer service Got vehicle in on time - gave approximate time of work, good waiting room. Showed care for customer on time - gave approximate time of work, good waiting room. Showed care for customer More

Providing home service is convenient for folks like us that live further from dealership. Punctual and professional service equal to on site care. that live further from dealership. Punctual and professional service equal to on site care. More

It was fine. Oil was changed, tires rotated. My disappointment, no lube was not done. It's a separate charge to have it done. I understand everything costs but it Oil was changed, tires rotated. My disappointment, no lube was not done. It's a separate charge to have it done. I understand everything costs but it used to be part of the oil change. My service was good. Thank you More

Mutual respect and fair price Dealer honored all discounts I qualified for without hassle. Salesman very transparent, knowledgeable and respectful . Finance straight forward, explained all options, discounts I qualified for without hassle. Salesman very transparent, knowledgeable and respectful . Finance straight forward, explained all options, respectful and fair. Manager straightforward and also respectful. Excellent experience overall. More

Always a pleasant experience dealing with this service department. Truck was taken in and serviced in a timely manner. department. Truck was taken in and serviced in a timely manner. More

Sales manager quoted me $2000 over MSRP sticker for a new Tahoe. I consider that disrespectful to long term customers. I was a customer for 22 years before new owners changed policies, regardless of loyalt Tahoe. I consider that disrespectful to long term customers. I was a customer for 22 years before new owners changed policies, regardless of loyalty. Service department has nice people but policy requires them to charge ridiculously high prices for parts and labor. And a $185 fee just to diagnose a problem; then you have to decide if you want that fee to go toward repairs at the dealership. I take my vehicles here for extended warranty service because i bought the warranty here. After my bad experience with sales, I bought my granddaughter’s car elsewhere, and will do so for my wife’s next car. More