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Sherman Chevrolet Cadillac

Sherman, TX

2.9
22 Reviews

600 E. Lamberth Rd.

Sherman, TX

75090

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Showing 22 reviews

October 15, 2022

Had an issue - electric or battery, didn’t know and they wouldn’t take 15 minutes to check it out. Service department was perfectly fine with sending a woman off to be stranded until they could schedule an More

by Unhappy former customer
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Service department
Oct 24, 2022 -

Sherman Chevrolet Cadillac responded

I do apologize that we were not able to provide you with outstanding customer service and welcome the opportunity make things right. Please contact our service manager Justin Doss 903-270-3770 at your convenience.

August 10, 2022

Read paperwork good, all you get is a zip drive, won't help after sale More

by vhend58
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan Roberts
June 19, 2022

The absolute worst car buying experience ever. Very disorganized and the left hand doesn’t know what the right hand is doing. Still can’t believe it’s actually a certified Chevrolet dealership. Th More

by kreesenp
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Matt Viers
Jun 23, 2022 -

Sherman Chevrolet Cadillac responded

Hello Kreesenp, We are sorry to hear of your negative experience with our dealership and would like to help. Please call our sales manager Ryan Roberts at 903-893-4341 so he can determine what he can do to correct the issue . Thank you again for taking the time to let us know.

June 03, 2022

never got back to me. Not impressed. No call or email. So I am moving on with my search. More

by williercooper
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan Roberts
Jun 10, 2022 -

Sherman Chevrolet Cadillac responded

We apologize that you did not get a response and your business is very important to us. We would appreciate the opportunity to earn your trust. Would you please give us a call at 903-893-4341? Thank you for your consideration.

May 31, 2022

Stay away from this dealership. Matt, the finance guy, lied to me directly about how purchasing a warranty was required for me to get a lower interest rate. A body piece that was ap More

by Th200000!
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Matt Viers, Ryan Roberts
November 09, 2021

Purchased a Certified Used 2021 Cadillac with 3,200 miles on 08/09/2021. Car came with only one (1) fob and was told only one was required (additional major expense). Also no owner manual, but was told tha More

by steve
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeremy Eaton
October 29, 2021

Blake and Matt were extremely helpful and the car buying process was easy! They even delivered my car to me when I was unable to make it on-site. More

by Tiffani.wampler
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Blake, Matt Viers
August 19, 2021

I purchased a new 2021 Chevrolet 2500 HD on April 25th. Wanted this truck because it has the Gooseneck/5th wheel package. that was $1,090.00. this takes a Curt snap in Gooseneck ball. I contacted Jeremy More

by Vern
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
jeremy
July 31, 2021

Rachel Berry was great! She was super nice and explained everything step by step since I was buying the car over the phone. She also texted me pictures of the car. More

by Kayli
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Berry, Matt Viers
June 22, 2021

Wayne did a great job. Found me exactly what I wanted. Very Pleased with my purchase. Thanks! More

by birchmlb
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wayne, Ryan Roberts
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