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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.6
705 Reviews
Call Service Center (903) 437-5054

705 Reviews of Sherman Chevrolet Cadillac - Service Center

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October 12, 2023

Was running 10 minutes late but when I got there they greeted me and got right into it. Everyone was very nice and helpful love getting my oil change there. More

by Cindymendoza325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

October 11, 2023

Excellent service with very efficient advisors and staff. Always a pleasure to work with.. Highly recommend. More

by MrMoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stone Clement
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Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.

October 11, 2023

Second time requesting shuttle with scheduled appointment and having to wait. All prescheduled work was not completed. Poor communication More

by ERINDENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stone
Report | Print
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

October 10, 2023

Stone was great to work with. Repair time was faster than expected. I would use them again More

by SMARKSBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stone
Report | Print
Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.

October 08, 2023

Everyone at the dealership were all above my expectations. From purchasing to financing. It was our best experience we have ever had buying a vehicle. I’m 75 years old & have bought more cars t More

by bettydieterich
Recommend Dealer
Yes
Employees Worked With
Wayne Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Solis, Finance Manager - 5 stars, Jose Villalobos
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Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

Hi Betty, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

October 08, 2023

Appointment time observed well, everyone very courteous. The crew takes very good care of your vehicle. More

by S Ragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Eaton
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Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for your kind review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 08, 2023

Nice people good service went out of the way to make sure everything was right More

by THORTONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for your kind review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Oct 13, 2023 -

Sherman Chevrolet Cadillac responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

October 08, 2023

Friendly customer service and great customer communication. Answered all my questions before I decided what service needed to be completed. More

by denisebenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco
Report | Print
Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

October 08, 2023

Service was good and fast. I plan to continue my car service with this dearlership More

by DRHeinz63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

October 07, 2023

When the salesman finally came out he was friendly and knowledgHe helped Us out and did well More

by NANCYADAMS4
Recommend Dealer
Yes
Employees Worked With
Dave
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Oct 09, 2023 -

Sherman Chevrolet Cadillac responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

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