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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.6
703 Reviews
Call Service Center (903) 437-5054

703 Reviews of Sherman Chevrolet Cadillac - Service Center

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September 23, 2023

You was friendly and cared about what I needed done. .Fast service Good job thanks More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenton Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Medina, Brandon Galvan, Jeremy Eaton, Jeremy Kaminski, Michael Nelson, Josh Perez
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September 23, 2023

We had excellent service, with the service advisor Johnny White kept us informed of time to get parts. The work was done and fixed correctly. Very satisfied with this dealership. More

by Jthomas1949
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny White
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September 22, 2023

They were very responsive and transparent thru the service process. They were very friendly and got my car back to me in a timely manner. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stone
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September 15, 2023

Professional, fast, efficient and thorough service. Provided knowledge for future issues that need to be addressed as well More

by naeshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fallon
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Sep 18, 2023 -

Sherman Chevrolet Cadillac responded

Hi Sagar, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the ShermanFamily!

September 14, 2023

Johnny made sure I had a loaner which was much needed when it was going to take a week to get parts and service my car. More

by Darlene Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Sep 18, 2023 -

Sherman Chevrolet Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2023

I had an appointment to have my truck alligned at 12:00. I dropped it off at 11:00. At 3:30 I called and they had not started the work. I was told it would be at least another hour until it would be finishe More

by kls
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan White
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Sep 15, 2023 -

Sherman Chevrolet Cadillac responded

Thank you for taking the time to write this review. We are sorry we were not able to meet or exceed your expectations. Please feel free to reach out to our Service Director, Justin Doss at 903-270-3770 and he will be happy to assist you.

September 14, 2023

Great repairs and excellent customer service. Got status updates throughout the day with regular messages More

by CNORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fallon Gomez
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Sep 18, 2023 -

Sherman Chevrolet Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2023

Service was professional and successful. Time spent was acceptable and communication was very good! Well done. More

by thomaskearns8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 13, 2023

Good service on oil change and tire rotation. Will be back in 3 months. Thanks! More

by n.leverson1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2023

Everyone was so friendly. They were so welcoming as soon as I got there. Rocky Watson and Chad helped me get the best deal for my car!!! I am so thankful for those two gentlem More

by JOURDANBRACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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