
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,675 reviews
I SHOULD HAVE READ ALL THE REVIEWS ABOUT THIS DEALERSHIP BEFORE GOING IN. ABSOLUTE NIGHTMARE! THEY CLAIM YOURE APPROVED BUT DONT ACTUALLY RUN YOUR CREDIT UNTIL YOU GET TO THE PLACE. AFTER BELIEVING THAT SCA BEFORE GOING IN. ABSOLUTE NIGHTMARE! THEY CLAIM YOURE APPROVED BUT DONT ACTUALLY RUN YOUR CREDIT UNTIL YOU GET TO THE PLACE. AFTER BELIEVING THAT SCAM I CALLED IN TO GIVE AN OFFER TO A CAR WHICH THE SALES MAN PUT ME ON HOLD TO CHECK WITH HIS GENERAL MANAGER ON MY OFFER. CAME BACK TO THE PHONE AND SAID THEY ACCEPTED MY OFFER. I WAS AT THE DEALERSHIP WITHIN 15 MINUTES. SO THATS WHEN I CAME TO KNOW THAT 1)I REALLY WASNT APPROVED 2)MY OFFER WAS NOT BROUGHT TO THE GEN MANAGER FOR APPROVAL AND 3)THE SAME CAR I CAME FOR WAS THERE BUT THEY CONTINUALLY LIED AND SAID THAT WASNT THE CAR EVEN WHEN IT WAS THE EXACT SAME CAR AND THE ONLY CAR OF THE SAME MAKE AND MODEL THEY HAD ON THE LOT! NOTHING BUT LIARS AND SCAM ARTIST EVERY SINGLE ONE OF THEM! OH AND MY OFFER THAT I PUT IN ON THE CAR THEY FINALLY SAID THEY ACCEPTED BUT THEY TRIED TO GET ME WITH OVER $10,000 FINANCING! THEY REEEEEALLLY THINK EVERYONE IS DUMB! STAY AWAY FROM THIS PLACE AT ALL COST! More
Lanny was a terrific sales person. He was very helpful and answered all our questions very thoroughly. We felt the price we paid was very competitive. Everyone at Sherman Dodge was friendly and helpful. and answered all our questions very thoroughly. We felt the price we paid was very competitive. Everyone at Sherman Dodge was friendly and helpful. Our overall experience was very positive not high pressure and stressful as car buying can be. We would reccommend Sherman Dodge and Lanny to our friends. More
I have had some very disappointing trips back and forth to dealerships, all with the same outcome, negative. My credit is not good, but not horrible and I needed a car. I called Sherman Dodge because of to dealerships, all with the same outcome, negative. My credit is not good, but not horrible and I needed a car. I called Sherman Dodge because of an ad in the paper I saw, I spoke with a customer service rep. named Steve, he was knowledgeable and very helpful. He set me up with an appointment with the VIP manager, Mike Kuhn, when I got there I can not believe how quickly everything was expedited. They did not tell me a bunch of lies and I drove home in my Dodge Caliber. I would highly recommend this dealership for any of your car needs, and I will be back for my next car as well. Sincerely, Steve J. More
I was very please with the service when I went in i was with the VIP manager he made me feel real comfortable and offered me refreshments. The salesperson was very friendly he worhed really hard to get me with the VIP manager he made me feel real comfortable and offered me refreshments. The salesperson was very friendly he worhed really hard to get me financed i was pleased with the price of the car and I got a reasonable monthly payment. More
I went in to buy a pre-owned vehicle because i didn't have much money to spend. Turned out that with little money I had and the car I was driving I was able to purchase a BRAND NEW 2010 Jeep Commander AN have much money to spend. Turned out that with little money I had and the car I was driving I was able to purchase a BRAND NEW 2010 Jeep Commander AND keep my payments close to what they were. Ryan, the guy I spoke to on the phone, was very helpful and had a very relaxed and calm voice which made him seem like he was on my side. Jose, My sales person, got me in and out of the dealership quick and painlessly. Thanks Sherman Dodge and I'll see you when i come back for any oil change More
We bought a Dodge Caravan from this dealer and were very pleased with both the sales people and the finance department. The sales people were very knowlegeable and helpful and there was a large selection t pleased with both the sales people and the finance department. The sales people were very knowlegeable and helpful and there was a large selection to choose from on the lot. We would definitely recommend this dealer to anyone who needs a car. More
The service person I worked with was very courteous and friendly. The thing I liked the most was he listened to what I had to say about the problem. I think that helped for a speedy repair. I purchased friendly. The thing I liked the most was he listened to what I had to say about the problem. I think that helped for a speedy repair. I purchased five autos from Sherman and the total experience has always been great. More
I went in to buy a new van. I was sure of the model, color and options and when I told the sales person what I wanted, they never hesitated. Within minutes I was able to take the actual car I bought ou color and options and when I told the sales person what I wanted, they never hesitated. Within minutes I was able to take the actual car I bought out for a test drive. I have purchase other cars but I have never been able to take the time to actually make sure the exact car I was going to buy was the car I got to test drive. This was a most excellent experience. More
My car was having trouble starting so I went in for a service call without an appointment. They were extremely busy but they did not rush me and fit me in.They explained everything they were going to ch service call without an appointment. They were extremely busy but they did not rush me and fit me in.They explained everything they were going to check and assured me that they call would call me with price and ask before performing any work. They did everything they said and I felt they cared about my car and business. my experience was positive and I will definately be back. I felt the pricing was appropriate for the work required. More
Joe Perone and Sam Hamden are crooks. They promised to get me a 2nd key for my 2009 Journey and a owners manual. Now they tell me I have to pay for it. Stay away from Sherman Dodge I will pursue them with get me a 2nd key for my 2009 Journey and a owners manual. Now they tell me I have to pay for it. Stay away from Sherman Dodge I will pursue them with a lawyer for false promises. This dealership and all their crooks should be shut down during the bankruptcy. They dont care about customer service, once they get your money customer service no longer important to JOE PERONE OR SAM HAMDEN More