Sherman Dodge Chrysler Jeep RAM

The service was performed on my vehicle. I haven’t had any problems with it in regards to what was fixed. There were a list of issues with my visit. I was told my car would be done that Friday by noon, I any problems with it in regards to what was fixed. There were a list of issues with my visit. I was told my car would be done that Friday by noon, I called at 1 pm and was told that my car would be done by hopefully the next day. I asked for a loaner vehicle as I was in the middle of a move and needed a car. The service rep said he would let me know updates on the repair and also would try to get me a loaner, he said he would keep me posted. After that I did not hear back from him, I decided to call and was rudely “helped” by who I am assuming was a sales rep. She informed me that the service department was closed and that they would reopen on Monday. I asked her about the loaner and she again told me that the service department was closed and to wait until Monday. I asked her to speak to a manager at which point she told me that there wasn’t a manager available to speak to and to wait until Monday. At this point I was very frustrated, I didn’t have a car for my move, I was not updated and apparently there was no one who could help at Sherman dodge, I called first thing Monday morning and picked up my car. I had to go to the cashier then the cashier sent me to get my paperwork, then I was told my car would be park right outside, but maybe on the pebble lot. It was parked in the pebble lot and they had left all the plastic and paper that I assume was used to keep the car “clean”. This is the last time I use Sherman dodge for anything. I will not consider it to buy a car or get mine serviced. More

I got a good price. I am happy about that. The process went relatively quickly. The car seems fine. This is the second car I bought. went relatively quickly. The car seems fine. This is the second car I bought. More

Chris and Abe were great to work with. I got an awesome Ram truck at a great price. I'll be back someday to buy my wife a vehicle. Ram truck at a great price. I'll be back someday to buy my wife a vehicle. More

You are approve team made it sooo easy to get a family truck! Thank you ! Kyle & Mitch went up and above for us and we are truly greatful 🙏🏼 truck! Thank you ! Kyle & Mitch went up and above for us and we are truly greatful 🙏🏼 More

Service and staff were very helpful and friendly. They helped each other, in addition to me (the customer). The selection of used cars is amazing. I believe that I received a fair deal. helped each other, in addition to me (the customer). The selection of used cars is amazing. I believe that I received a fair deal. More

Great experience Saturday at Sherman. My technician Zach was excellent. Keep me informed all the way through the process. I was out of the dealership in less than a hour. was excellent. Keep me informed all the way through the process. I was out of the dealership in less than a hour. More

Sales representative was good, able to negotiate, did not pressure with any addons. Took a little longer than expected for signing. Happy with the vehicle. pressure with any addons. Took a little longer than expected for signing. Happy with the vehicle. More

Nightmare, was promised a loaner car, no car available. Was driven to enterprise, no car available. Had to call an Uber during a snow storm. Was driven to enterprise, no car available. Had to call an Uber during a snow storm. More

Excellent service and reasonable prices. Service department acted very professional and everyone were polite and helpful. They are organize as a professional company. Thank you so much for your go department acted very professional and everyone were polite and helpful. They are organize as a professional company. Thank you so much for your good service. Chris(service department manager???) and Angel in service department were terrific. Jung lady in finance department was very pleasant and cheerfully. Thank you More

They took care of the service on my car very fast and I was happy about that. I couldn't have ask for better service then I received today. was happy about that. I couldn't have ask for better service then I received today. More