
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Service Poor customer service , was ignored for approximately 20 min in parts department before somebody looked up. Was told part would be ready in 4 days , Poor customer service , was ignored for approximately 20 min in parts department before somebody looked up. Was told part would be ready in 4 days , 8 days later not even a phone call to advice on delay. The truth of the matter is I’ve come to expect this from this facility. Always have a since of anxiety when bringing the auto here. More
I am still confused Romino, the young sales rep, was very polite and helpful. The hand written offers he kept bring back and forth between me and his supervisor were conf Romino, the young sales rep, was very polite and helpful. The hand written offers he kept bring back and forth between me and his supervisor were confusing. I bought a brand new Jeep, and I am still not sure how much I paid. I was asking for an itemized list (price, tax, license plates, discount, total) and he kept giving me choices like $590 per month or $680 per month. I liked the kid so much, I bought the car. Jason in finance was also very personable and easy to deal with. He gave me a copy of the transaction on a small computer card and now I need to find the right type of device to look at the documents. It's not Jason's fault but I should of asked him to print it out for me. Maybe in the future, ask the customer if they prefer a computer card or a written receipt. More
I recently bought a 2010 Dodge charger SE, and this place was awesome, costumer service, was amazing and my sell man Martin K was awesome, he did a wonderful job helping! Thank you. I will most definitely re was awesome, costumer service, was amazing and my sell man Martin K was awesome, he did a wonderful job helping! Thank you. I will most definitely recommend Sherman Dodge to people I know... Thanks again More
Fixes quickly. Fixes right. I run a fleet of 50 vans. Frax and the rest of the Sherman team keeps them running by quickly fixing any problem (large or small). Most importantly, I run a fleet of 50 vans. Frax and the rest of the Sherman team keeps them running by quickly fixing any problem (large or small). Most importantly, I never have to return for the same problem. I can't thank them enough for keeping my fleet on the road. More
Painless Purchase Nick was great to work with! The process was painless and seamless, and to the point (exactly what I was looking for). Upon arrival, Nick was quick to Nick was great to work with! The process was painless and seamless, and to the point (exactly what I was looking for). Upon arrival, Nick was quick to let me know that he was still attending to a customer and would help me get started. Test drove with Sam Garner, who was personable and knowledgeable. I appreciated his vibe. Nick took care of the sale and was informative and detail-oriented. Highly recommend this dealership, Nick and Sam! THANK YOU! More
Courteous Professional Service I came for oil change and inspection. Fraz took time to explain and answer all my questions. Thanks to his suggestions my car performs better. I came for oil change and inspection. Fraz took time to explain and answer all my questions. Thanks to his suggestions my car performs better. More
We're willing to make a fair deal ,when competition wasnt willing to budge.this was after we showed them Sherman's add.they told us to buy there so we did. willing to budge.this was after we showed them Sherman's add.they told us to buy there so we did. More
Quick efficient service I brought my Cherokee in at the last minute before a road trip. I got the oil changes and vehicle inspection. Earl was very helpful at took care of me I brought my Cherokee in at the last minute before a road trip. I got the oil changes and vehicle inspection. Earl was very helpful at took care of me right away. More