Sherman Dodge Chrysler Jeep RAM - Service Center

Had problems with a car I purchased and took it back to get serviced. I was told my car UBS ports was only meant to exchange information between my car and phone not to charge my phone. However, when I fi get serviced. I was told my car UBS ports was only meant to exchange information between my car and phone not to charge my phone. However, when I first purchased the car(less than a week before I started experiencing problems) the car UBS ports no longer charged or displayed CarPlay. Went back only to be told that my car didn’t have CarPlay. Funny how the day I purchased it the CarPlay and USB ports worked perfectly fine but now apparently those features didn’t exhaust in my car. It took the Tech all of 2 hours to read the manual and regurgitate information back to me from the car manual. After a little back and forth turns out the USB ports were fried and were meant to both charge my phone and exchange information between my phone and car for CarPlay. They did fix it, but I still didn’t appreciate being call a liar and than being told I fried the UBS port by charging something I shouldn’t have when the tech didn’t even believe me that the USB port was also meant to charge phones. More

Customer service experience was good. The staff was knowledgeable and friendly. The wait to have my jeep wranger serviced was good. I had no problems. knowledgeable and friendly. The wait to have my jeep wranger serviced was good. I had no problems. More

Good staff, high efficiency, fast turnaround time are the strength of the facility, but on the hand for loyal customers like myself expect more reduced price for any type of service. strength of the facility, but on the hand for loyal customers like myself expect more reduced price for any type of service. More

Zach went beyond expectations and made sure I could leave the dealership with a fully functional car in a very reasonable amount of time. He also was professional, friendly and kept me informed. the dealership with a fully functional car in a very reasonable amount of time. He also was professional, friendly and kept me informed. More

wait over 2 hours for incorrect diagnosis repair 1,200 dollars. went elsewhere repair done for 45 dollars promptly. was told after inspection warranty would not cover repair dollars. went elsewhere repair done for 45 dollars promptly. was told after inspection warranty would not cover repair More

Fraz provided a thorough and detailed breakdown of everything found that was in need of repair at this time, with timely service, reasonable price, communicative everything found that was in need of repair at this time, with timely service, reasonable price, communicative More

Jeep stops running after startup- remote inop am told to wait 2-3weeks for fix- now I’m forced to keep my foot on accelerator to build rpms before engine will run- 3 weeks for repair unacceptable wait 2-3weeks for fix- now I’m forced to keep my foot on accelerator to build rpms before engine will run- 3 weeks for repair unacceptable More

Good service. Arrived for my 1 pm appointment and they had me out the door within a hour. Unfortunately too cold for them to wash my jeep! had me out the door within a hour. Unfortunately too cold for them to wash my jeep! More

The representative that took care of me was great. Very friendly and professional I will be back because he was so helpful. That’s all folks friendly and professional I will be back because he was so helpful. That’s all folks More

Love the service I always get at Sherman Dodge; however, found the prices a bit high. Also I was unable to access your internet service in the waiting area. So I had to leave instead of working while I wa found the prices a bit high. Also I was unable to access your internet service in the waiting area. So I had to leave instead of working while I waited. More