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Sherman Dodge Chrysler Jeep RAM - Service Center

Skokie, IL

3.8
540 Reviews

540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center

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August 16, 2020

I was pleased with the service I received at the dealership to repair my vehicle. Lester was very helpful and attentive and I will definitely return to this dealership to service my vehicle in the More

by RRAY3
Recommend Dealer
Yes
Employees Worked With
Lester Makowski
Aug 17, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Ray, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lester met your expectations. Thank you again for choosing Sherman Dodge Chrysler Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Alex Kocik, General Manager 847-262-3882

August 14, 2020

Service took me right in. They said about 90 minutes and it was 00 minutes. The service man left the interior ultra clean. Keep up with the excellent job. More

by LN4554
Recommend Dealer
Yes
Employees Worked With
Lester Makowski, Kurt Netzel
Aug 17, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Kocik, General Manager 847-262-3882

August 12, 2020

I was very pleased with my most recent experience having my vehicle serviced by Sherman Jeep dealership. Especially by service technician Zach and the mechanic Ryan! More

by TOMM5197
Recommend Dealer
Yes
Employees Worked With
Mechanic Ryan - awesome!!, Fraz Khalid, Zach Gertler
August 10, 2020

Mr. Zach (24473) was nice and treated me with respect. I didn't have to wait long. There are few that I will let help me except that one I had a while back. I still get mad when I see him. More

by caroline39palmer
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
Aug 11, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

It's great to hear, Caroline, that Zach was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sherman Dodge Chrysler Jeep RAM! Alex Kocik, General Manager 847-262-3882

August 05, 2020

Earl was great, and he was very helpful answering my questions. I will be back for my next oil change. I needed to know someone like Earl, is friendly and genuine. Thanks! More

by RAYMONDFARRIS22
Recommend Dealer
Yes
Employees Worked With
Earl Feldman
Aug 05, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Raymond, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Kocik, General Manager 847-982-3586

August 05, 2020

Yes the dealership helped me get the car I wanted. However they did not give me the upgrade which I could have got at the price I paid. They were not honest about lowering the payments after several a More

by AROKISEOJ
Recommend Dealer
No
Employees Worked With
FAWAZ MAHAMID
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Feldman
Aug 22, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so we can learn more about your visit? Thanks! Alex Kocik, General Manager 847-262-3882

August 04, 2020

oil change Made and appointment they were ready I was out in an hour Very Quick and fast they also practiced great social distancing during these times More

by DHACKEL41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Netzel
Aug 05, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Alex Kocik, General Manager 847-982-3586

July 30, 2020

Wonderful and considerate service. A great experience The service man, Zack, was thorough and very helpful in getting my car repaired. He did a great job. Many thanks for his interest in my car problems a More

by eabobrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
Jul 31, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for choosing Sherman Dodge Chrysler Jeep RAM, your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again! Alex Kocik, General Manager 847-982-3586

July 29, 2020

they were excellent people and they gave me a ride back home good i had good customer service i brought my car in and they drove me back home till my car service was done then i came back and got my car i was More

by JOHNSONMIRZA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid, Nikko Urbanio
Jul 30, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks for sharing your thoughts about your experience with Sherman Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Alex Kocik, General Manager 847-982-3586

July 28, 2020

Both the customer service representative and technician were very nice and Courteous. Even though my problem wasn’t resolved After bringing a brand new vehicle in for audio issues. More

by Custommade73
Recommend Dealer
Yes
Employees Worked With
Kurt Netzel
Jul 29, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Alex Kocik, General Manager 847-982-3586

Jul 29, 2020 -

Custommade73 responded

IMG_0533.mov Yes someone can call or email me and I also sent a video of the problem the popping sound that you will hear are the speaker’s.

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