Sherman Dodge Chrysler Jeep RAM - Service Center

Short and sweet! My visit was quick and easy. Everyone was very pleasant to deal with but especially Chris G. is who made my experience extra special. He takes care of My visit was quick and easy. Everyone was very pleasant to deal with but especially Chris G. is who made my experience extra special. He takes care of my every concern or need. I had a question about my lease while getting an oil change and Chris set me up right away with one of salesman named, Fawaz. He was very helpful with answering all my questions. More

It took no time for my service and Nikko was great. I had great service and had good people to help me with my car. I will be coming back for service on my jeep all the time. I had great service and had good people to help me with my car. I will be coming back for service on my jeep all the time. More

Top off fluids Oil change and replacement wipers completed to satisfaction. Coolant and windshield fluids left low. I left the service center and went to Auto Zone Oil change and replacement wipers completed to satisfaction. Coolant and windshield fluids left low. I left the service center and went to Auto Zone to top off my coolant and windshield fluids. Charge a $5-$10 fees to top off fluids and save folks an extra errand. More

Great Good customer service and they try to fix your problem and if they can’t they will make it there business to fix whatever to make you happy Good customer service and they try to fix your problem and if they can’t they will make it there business to fix whatever to make you happy More

Do not know their estimated job time I took my wifes car to install the remote starter and they said it could take 3+ hours..it took 8 hours to find out they had install the wrong piece i I took my wifes car to install the remote starter and they said it could take 3+ hours..it took 8 hours to find out they had install the wrong piece i had to do another appointment i hope i never have to go back... More

Sharp caring friendly competent service consultant Our service consultant, Chris is seriously top notch in every way. Very sharp, intelligent and sincerely caring man. He genuinely cares about giving Our service consultant, Chris is seriously top notch in every way. Very sharp, intelligent and sincerely caring man. He genuinely cares about giving quality attention and service! More

I am not sure what was done. I was told I needed something called a decarb which I never heard of before and still do not know what it is and a had an oil change at least paid fo I was told I needed something called a decarb which I never heard of before and still do not know what it is and a had an oil change at least paid for one but my car dashboard indicates I need one. More

It took no time for my service and Nikko was great. Yes I would recommend your place to my friends. The service was short and good. Nikko was a great person to work with and I was happy. Yes I would recommend your place to my friends. The service was short and good. Nikko was a great person to work with and I was happy. More

Unwilling I contacted the dealership after I purchased my new car to schedule my installation of my remote start. After a few attempts I was finally contacted b I contacted the dealership after I purchased my new car to schedule my installation of my remote start. After a few attempts I was finally contacted back saying that a part will be in stock working about 2 weeks. I waited the amount of time but after 3 weeks of not being contacted back I attempted to inquire again. No one could give me an answer nor give me a call back. I called for what I am assuming was 3 more weeks almost everyday. My sales experience was good. I knew what I wanted & sales person showed me what I could afford. The dealership contact stated 30 day installation guaranteed. I purchased my vehicle on Saturday September 28th & it took until November 11th to get it installed only after I called the General Manager. Separately, my girlfriends purchased a vehicle in 2018 & part of her deal was heated seats. It is now a year & has yet to get the work done. They only have her one key fob, which I called multiple times about but their response was always, we will order it. Now it’s been over a year & it wasn’t until I did my due diligence for my car that her issues are being taken up. The service technician was good, installed my remote starter just fine & I enjoy it. But any follow up in parts after purchase was horrible. We truly enjoy the Dodge & Jeep line-ups, but in the future we will need to question what dealership we purchase from or establish clear scheduling then & there if any additional work needs to be done. More

Christopher was great I took my car in for a repair. Christopher was very helpful and let me know when the service was complete. I will be back. I took my car in for a repair. Christopher was very helpful and let me know when the service was complete. I will be back. More