Sherman Dodge Chrysler Jeep RAM - Service Center

My car had a recall and I had the oil changed. I got an appointment quickly. Everyone I talked to and dealt with was very helpful and friendly. Sorry I don’t know everyone’s names. I got an appointment quickly. Everyone I talked to and dealt with was very helpful and friendly. Sorry I don’t know everyone’s names. More

Just a lovely experience. Lester helped me out with an oil change and tire rotation on my Cherokee. He was so nice, and helpful. My Jeep was ready pretty quickly. Ive made t Lester helped me out with an oil change and tire rotation on my Cherokee. He was so nice, and helpful. My Jeep was ready pretty quickly. Ive made this my dealership only because of how well the service staff has treated me. More

They were great! Oil change took long but if you get there early you’ll be out fast other than that they offer popcorn and water while you wait! Oil change took long but if you get there early you’ll be out fast other than that they offer popcorn and water while you wait! More

excellent service I CAME IN AND WAS WELCOMED RIGHT AWAY, GOT A TIRE ROTATION AND IT WAS PERFORMED VERY QUICKLY. I WILL DEFINITELY BE COMING BACK SOON. I CAME IN AND WAS WELCOMED RIGHT AWAY, GOT A TIRE ROTATION AND IT WAS PERFORMED VERY QUICKLY. I WILL DEFINITELY BE COMING BACK SOON. More

Car over heating problem Cooling fans not working replaced and covered under manufacturer warranty. Next day service. Dropped at home in the courtesy van. My vehicle was re Cooling fans not working replaced and covered under manufacturer warranty. Next day service. Dropped at home in the courtesy van. My vehicle was ready at the time specified by Christopher. More

Routine maintenance on Dodge Durango Sherman Dodge has very competent and experienced service advisors and technicians. Customer service is very good Porter service, free coffee and popc Sherman Dodge has very competent and experienced service advisors and technicians. Customer service is very good Porter service, free coffee and popcorn was a plus. More

Great Experience I went in for an oil change and tire rotation they did more and a great job! Christopher in Service is fantastic. It was quick and efficient service. I went in for an oil change and tire rotation they did more and a great job! Christopher in Service is fantastic. It was quick and efficient service. More

Service was well handled. I came in for 36000 mile preventive maintenance. The process was as expected, but could have been faster for the type of work performed. All in all, I came in for 36000 mile preventive maintenance. The process was as expected, but could have been faster for the type of work performed. All in all, there were no surprises, and was advised on the next item due for a pm. More

Great Service I rolled in at 8 am on a Saturday morning to have a few things done to my Grand Cherokee that I'd been putting off. I had a recall notice I'd receive I rolled in at 8 am on a Saturday morning to have a few things done to my Grand Cherokee that I'd been putting off. I had a recall notice I'd received months ago, a tire with low pressure, and was in need of an oil change and tire rotation. I was relieved that the service department was able to get my vehicle in right away and based on the technicians recommendation I also had my brake fluid flushed. All that took a little over 2 hours, which I felt was really fast, I honestly expected to be there twice as long. If there is one thing that needs improvement, it's the waiting area. The furniture is nice and there is plenty of it, but there isn't bottled water, which I did later find in the showroom, and the vending machines do not accept credit cards. I hadn't eaten that morning and was a little bit hungry, but only had large bills and plastic, so I didn't end up getting anything. Also, they provide you with a coupon for a free wash when the service is complete. I've been to other dealers that run your car through the wash for you, I'm not sure why they opt not to do that, it would be a nice perk for customers who have already been waiting to have a freshly washed car to drive out in. Overall I was very satisfied with the level of service I received and will definitely return in the future. More

Fast and professional Brought Jeep in for airbag recall, took 1/2 the time I expected. Bought my Jeep from the Shy Guy at Sherman originally. All good experiences Brought Jeep in for airbag recall, took 1/2 the time I expected. Bought my Jeep from the Shy Guy at Sherman originally. All good experiences More