Sherman Dodge Chrysler Jeep RAM - Service Center

new key fob service was good and prompt. They quickly took me in told me what the process is and approximately how long it would take to have the key made. It was service was good and prompt. They quickly took me in told me what the process is and approximately how long it would take to have the key made. It was done sooner that that. while I waited I had a coffe In the waiting room, I would definitely return here for service again. More

Change oil, recall and tightening side bars Elizabeth, understood and deliver what I asked for my car. Very happy with the results. Very friendly staff and professional. I would recommend to my Elizabeth, understood and deliver what I asked for my car. Very happy with the results. Very friendly staff and professional. I would recommend to my friends. Thank you. More

Oil Change The oil was changed quickly and in an appropriate amount of time. The waiting area was clean and any employee that walked through the room was friendl The oil was changed quickly and in an appropriate amount of time. The waiting area was clean and any employee that walked through the room was friendly and cheerful as well as courteous. More

The wait wasn’t long. The customer service was friendly and awesome. My wait time was about an hour. I was overall satisfied with every thing. I will recommend this place. The customer service was friendly and awesome. My wait time was about an hour. I was overall satisfied with every thing. I will recommend this place. More

Quick and thorough The service team is very courteous and careful, great service overall. The price was just right (0), this was a scheduled maintenance and they didn't The service team is very courteous and careful, great service overall. The price was just right (0), this was a scheduled maintenance and they didn't find anything that needed to be done, so they didn't charge me for some bogus repair !!! More

Excellent service Chris and Alex always make my experience excellent. Theirare aways willing to go the extra mile for me with my service .on all my cars . Chris and Alex always make my experience excellent. Theirare aways willing to go the extra mile for me with my service .on all my cars . More

Prompt and courteous service notably by Chris Gahneim. This service agent makes my experience seamless and stress free .he makes sure to check any issues that would impair my veh notably by Chris Gahneim. This service agent makes my experience seamless and stress free .he makes sure to check any issues that would impair my vehicle apart from the issue that brought me in. Following up his one of his best professional strengths. More

Oil change and recall inspection I like not having to wait to get checked in Service time was reasonable approximation 2 hrs. No complaints from me could use better seating and ma I like not having to wait to get checked in Service time was reasonable approximation 2 hrs. No complaints from me could use better seating and maybe some cookies or something to go with the coffee. More

I will never buy a dodge again because of these guys Horrible service, mani was the person helping me, every time I go he’s not there, I was told my car will be ready in 5 days, my insurance inspector we Horrible service, mani was the person helping me, every time I go he’s not there, I was told my car will be ready in 5 days, my insurance inspector went the second day and it’s been almost 2 months, every time I call no one is able to help me, they tell me that mani will give me a call back, and he never does. I went to the service center 3 times, he was never there, I talked to the manager, all 3 times and my car is still not ready. I want to take my car to a different shop but they already got paid by my insurance, and they won’t give me the money, they said they’d have to give it back to the insurance and I’d have to pay over $200 because the mechanic took a look to detect the problem (even though I knew what the problem was and I told them what the problem was the first day I went. Ended up paying $2500 for rental car, $500 deductible to insurance when the whole job costs 1200$ including tires, control arm and alignment. Oh and they didn’t even do an alignment, they said the mechanic couldn’t figure it out. More

After 3 weeks I got car back and it was still broken I brought my car in several times for a water leak on the passenger side. This past time they kept my car for three weeks and returned it with no trou I brought my car in several times for a water leak on the passenger side. This past time they kept my car for three weeks and returned it with no trouble found. While they had the car I requested a loaner as it had already been a few weeks. I was refused. I picked the car up on a Thursday night and it rained over the weekend. Car is now soaking wet once again. More