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Sherman Dodge Chrysler Jeep RAM - Service Center

Skokie, IL

3.7
540 Reviews

540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center

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April 02, 2021

I would definitely ask for Zach again he went above and beyond to get my remote starter installed at my convenience. He was the greatest. More

by dakota260f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
Apr 02, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks, dakota260f, we appreciate the kind words! We care tremendously for our Sherman Dodge Chrysler Jeep RAM customers and it’s exciting to know this passion shines through Zach and the team! Please feel free to visit us anytime!

March 31, 2021

Poor communication, no follow through, and took 3 months to repair my Jeep, leaving my Jeep outside in the snow the whole time. They gave me a loaner that reeked of weed. The mechanic who worked on my Jeep More

by JeepOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Netzel, Zach Gertler, Christopher Palo
Apr 02, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hi JeepOwner. It’s never our intention for a customer to feel misled or that their time was wasted. Our team has always been known to provide top-notch service to all of our guests and we feel discouraged to hear about the experience you had with Sherman Dodge Chrysler Jeep RAM. We care tremendously for our guests and hope you would consider returning to us in the future. We’d be more than happy to assist you!

March 30, 2021

While I felt the oil change service was quick, although they need an oil express lane. I felt I was up sold services not recommended or required by the manufacture. More

by WANNERCOMMUNICATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
March 29, 2021

Frustrating experience all around. Made an appointment where I indicated I needed a new Wrangler headlight, which seems like a small thing, only to show up at the appointed time to learn that they had no More

by adastraallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts Desk
March 29, 2021

Awesome! Always honest and on time with repair! He was focused on my happiness and it the bottom line. He goes above and beyond. Thank you! More

by vfattore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
March 29, 2021

Great experience. Staff was helpful, professional and polite. I really enjoyed the massage chairs while waiting for my car. A little pricy but coupons helped! More

by KATCURRAN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
March 28, 2021

Every time I go in (usually just for the usual maintenance)I'm greeted by friendly employees, and taken care of immediately.Libe the service I receive each time and the efficiency they provide. Hi More

by M-s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FAWAZ MAHAMID
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
March 27, 2021

Thank you guys for being professional & we appreciate Thank you guys for being professional & we appreciate that. We're tring to keep the lease to buy out. My fianace and I are Jeep lovers. More

by pentonjuanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Makowski, Jason Ryan, Kurt Netzel, Zach Gertler, Frank Flewelling, Christopher Palo
March 25, 2021

Amazing and Lester is the BEST! Happy customer and will miss bringing my Jeep to you all. We moved to Reno, NV so we all can live our best lives in the mountains!! 😃 More

by DEEWOODRUFF44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Makowski
March 25, 2021

All employees were courteous and friendly. All requested work was done, but I was not updated in the timeframe I was told I would be. More

by Simpsons1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
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