Sherman Dodge Chrysler Jeep RAM - Service Center
Skokie, IL
540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center
Poor communication, no follow through, and took 3 months to repair my Jeep, leaving my Jeep outside in the snow the whole time. They gave me a loaner that reeked of weed. The mechanic who worked on my Jeep to repair my Jeep, leaving my Jeep outside in the snow the whole time. They gave me a loaner that reeked of weed. The mechanic who worked on my Jeep was the only good part of my experience. More
While I felt the oil change service was quick, although they need an oil express lane. I felt I was up sold services not recommended or required by the manufacture. they need an oil express lane. I felt I was up sold services not recommended or required by the manufacture. More
Frustrating experience all around. Made an appointment where I indicated I needed a new Wrangler headlight, which seems like a small thing, only to show up at the appointed time to learn that they had no where I indicated I needed a new Wrangler headlight, which seems like a small thing, only to show up at the appointed time to learn that they had no Wrangler headlights. So I ordered the part and left. Received a call a week later and was told the part was in. Scheduled a return trip to have it installed. Then when I showed up I was told they didn't have the part. I explained that they had called me telling me that they had it, which then caused them to search for it for half-an-hour before finding it. Finally they found it and installed it. What a hassle for what should have been a very simple fix from a Jeep dealer. More
Great experience. Staff was helpful, professional and polite. I really enjoyed the massage chairs while waiting for my car. A little pricy but coupons helped! polite. I really enjoyed the massage chairs while waiting for my car. A little pricy but coupons helped! More
Every time I go in (usually just for the usual maintenance)I'm greeted by friendly employees, and taken care of immediately.Libe the service I receive each time and the efficiency they provide. Hi maintenance)I'm greeted by friendly employees, and taken care of immediately.Libe the service I receive each time and the efficiency they provide. Highly recommend Angel (in the service department) & Fawaz (in sales) More
Thank you guys for being professional & we appreciate Thank you guys for being professional & we appreciate that. We're tring to keep the lease to buy out. My fianace and I are Jeep lovers. Thank you guys for being professional & we appreciate that. We're tring to keep the lease to buy out. My fianace and I are Jeep lovers. Thank you More
Amazing and Lester is the BEST! Happy customer and will miss bringing my Jeep to you all. We moved to Reno, NV so we all can live our best lives in the mountains!! 😃 miss bringing my Jeep to you all. We moved to Reno, NV so we all can live our best lives in the mountains!! 😃 More