Sherman Dodge Chrysler Jeep RAM - Service Center
Skokie, IL
540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center
STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. WAITING FOR PARTS. STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. STILL WAITING FOR PARTS. More
Excellent service and done in a timely manner. Made sure to keep me informed throughout the entire process. I would recommend them to friends and family. to keep me informed throughout the entire process. I would recommend them to friends and family. More
I had an issue with a spare key that was handled quickly and professionally by the customer service team. Thank you to Mark, Fawaz and Neil. and professionally by the customer service team. Thank you to Mark, Fawaz and Neil. More
Terrible Service experience! 3 hours for an oil change and to fix my remote start. What business tell you to come in at 10am for a 1 1/2 hour appointment then allows the technician (Armando) to leave at 1 and to fix my remote start. What business tell you to come in at 10am for a 1 1/2 hour appointment then allows the technician (Armando) to leave at 11 (before he’s finished) to take a 1 1/2 hour lunch??? Meanwhile I’m sitting there waiting for him to come back. No one else was allowed to finish his work so that I could leave?!? The service adviser moved my car out of the bay and warned me to not ask Armando to finish the job because he was upset that he was called back from lunch and “might do something to my car”! What company lets an employee get away with screaming at his manager and has a reputation of damaging cars if he is upset! CRAZY! Never going back! BTW I bought 2 cars there in the last year - so much for being a good customer More
Love the massage chairs makes waiting for service fly by. Service is always friendly and professional. Everyone wore there mask and the waxing area was nicely spaced out. Which made me feel safe. Service is always friendly and professional. Everyone wore there mask and the waxing area was nicely spaced out. Which made me feel safe. More
Great Costumer Service.Service was great with a clean Great Costumer Service. Service was great with a clean establishment. the massage chairs were a bonus. The process was fast and easy, only waited 3 Great Costumer Service. Service was great with a clean establishment. the massage chairs were a bonus. The process was fast and easy, only waited 35 minutes for an oil change. More
Having to manually start my car and keep my foot on accelerator til warmup to keep engine from dying during cold weather for a week til part arrived was not acceptable accelerator til warmup to keep engine from dying during cold weather for a week til part arrived was not acceptable More
I always get great service here. Prompt, quick & efficient. Social distance is practiced throughout the dealership. There’s a lot of communication between the service guy and I. efficient. Social distance is practiced throughout the dealership. There’s a lot of communication between the service guy and I. More
Very nice , patient and understanding , They took the time to understand what it was. I was looking for and also could Afford , I wasn’t rushed into buying anything time to understand what it was. I was looking for and also could Afford , I wasn’t rushed into buying anything More