Shively Motors of Shippensburg

I go to this dealer who is farther away from my home because of the quality of the service and the friendliness of the staff. because of the quality of the service and the friendliness of the staff. More

Josh is a very good salesman i told him what i had and found me like i had. I would recommend him never had to go in and talk to some one he asked me what i had and what i was looking for. found me like i had. I would recommend him never had to go in and talk to some one he asked me what i had and what i was looking for. More

Do not trust sales department get everything in writing. Would never buy another vehicle from their dealership again. Offered to reimburse me for emission inspection then never did. Real class act Would never buy another vehicle from their dealership again. Offered to reimburse me for emission inspection then never did. Real class act More

Shively’s provides friendly and fast service. Staff is accommodating to schedule any needed service. They care about customers and their vehicles. Always a good job. accommodating to schedule any needed service. They care about customers and their vehicles. Always a good job. More

Highly recommend! Got a great car at a great price. Truly what sets them apart is the sales staff and service. They listened to my needs and constraints and met knowledgeably met them without trying Truly what sets them apart is the sales staff and service. They listened to my needs and constraints and met knowledgeably met them without trying to push a more expensive product. I am happy with my car and will return to them for both service and future purchases. More

Great customer service!! We bought 3 vehicles in a two week period from Shippensburg Shively’s. They went over and beyond for us and helped us out of our lease and into a loan We bought 3 vehicles in a two week period from Shippensburg Shively’s. They went over and beyond for us and helped us out of our lease and into a loan. They transferred vehicles in for us from another dealership and then went above and beyond to sit and fully explain each vehicle to us so we felt comfortable to drive away! We highly recommend Tammy for sales and loved working with Mr. Serkedakis. More

Awful customer service Had fuel pump replaced, was a bad part, was under warranty, paid for labor, one week later, had car towed to them are again! They were going to charge Had fuel pump replaced, was a bad part, was under warranty, paid for labor, one week later, had car towed to them are again! They were going to charge me for labor again ! Would not let us talk to general manager!! VERY POOR CUSTOMER SERVICE More

Worst service in ship Worst service shop in Shippensburg/Chambersburg area Purchased a used vehicle 2 years ago. No problem with sale but service shop is the worst ever Worst service shop in Shippensburg/Chambersburg area Purchased a used vehicle 2 years ago. No problem with sale but service shop is the worst ever encountered. 1) $105 diagnostic fee which does not include computer diagnostic. 2) Said they replaced fuel pump. Could provide no proof (no old pump, no invoice for new pump) 3) Would not honor labor warranty 4) A week later vehicle died again 5) Said fuel pump died again. (No old part, No invoice for new pump) 6) Would not honor labor warranty 7) After me telling the service manager (Bob) in 3 separate phone conversations I would pay and pick up the vehicle he repeatedly called me to try and treat me like an idiot. After his 3rd harassment call I cussed him out. 8) Then because he harassed me into cussing him out he refused to work on vehicle. 9) They refused to let me talk to the general manager. 10) With refusal to talk to general manager and with no proof of work I can only assume the lied about any work both times. 11) I spent $350 to find out they are con men 12) Another shop is now retrieving my vehicle and has assured me They will honor parts and labor warranty. Run away from this shop as fast as you can!!! More

New truck bought a new ram 1500 from brad . great guy . he explains everything about the truck. a very good sales person. I'm happy how everything went. bought a new ram 1500 from brad . great guy . he explains everything about the truck. a very good sales person. I'm happy how everything went. More

New car purchase. We were very happy with the prices and friendly sales staff. We would highly recommend Shively's to anyone. Mike Beeler was knowledgeable and friendly We were very happy with the prices and friendly sales staff. We would highly recommend Shively's to anyone. Mike Beeler was knowledgeable and friendly. Doug & Karen Marsh More