We were in need of a new car, so we called Shockey. After speaking with someone on the phone, we were referred to Mark. My wife initially looked at a Nissan online, but I wanted a Toyota. Mark found a great 15 Rav4 for us, and we couldn't be happier. Mark is a really nice guy, knowledgeable, and what he didn't know he found out for us.
We would definitely go back, or refer someone to Mark for their auto needs.