Shore Toyota

As usual, Shore Toyota has great customer service; but Bob Anderson goes above and beyond. He was punctual, explained everything to me, including my next service...which will now be out of warranty. No Bob Anderson goes above and beyond. He was punctual, explained everything to me, including my next service...which will now be out of warranty. No problem, he's my "go to" service person for the next 5K servicing. More

We arrived at the dealership for our first maintenance appointment and were very pleased with the courteous, friendly, professional and proficient manner we experienced. It solidified why we are pleased appointment and were very pleased with the courteous, friendly, professional and proficient manner we experienced. It solidified why we are pleased with the vehicle and the dealership. More

I own a 2006 Lexus ES330 with 110K miles and a 2011 Toyota Camry with just over 6K. I have been dealing with Millard for the last several years and finally had the opportunity to write a review. He is Toyota Camry with just over 6K. I have been dealing with Millard for the last several years and finally had the opportunity to write a review. He is always kind, friendly and attentive to my cars needs. I was just in this morning for a first oill change and tire rotation on the Camry and I thought I was slightly overdue as I know they recommend changes every 5K. Millard checked the initial sales record and discovered that the car had synthetic oil in it and wasn't due till 10K. This in my opinion is customer service at it's finest. While I was waiting for the tires to be rotated, I enjoyed a cup of coffe and free (fast) WiFi. I will continue to have my cars serviced at Shore Toyota as long as I own them. I truly believe that a few $ for routine maintenance extends the life of any vehicle as my Lexus with 110K is proof and it runs as good as the day I bought it. Thank you again to Millard and the entire staff at Shore Toyota. They really go above and beyond! More

I have bought 5 cars in last 8 years. I dealt with matt bruschi since moving here and could not be more pleased. Matt call me for service, makes appointments and does a great job. matt bruschi since moving here and could not be more pleased. Matt call me for service, makes appointments and does a great job. More

It was very busy when I arrived this morning and I was scheduled to check in with Millard. Since he was with another customer, Chris Bounds checked me in. Millard was very helpful and called me at home scheduled to check in with Millard. Since he was with another customer, Chris Bounds checked me in. Millard was very helpful and called me at home for authorization for extra work before allowing it to be performed on my FJ. Very friendly and accomodating. More

Dave S. was very helpful. He answered my service questions over the phone before my scheduled appointment. He was friendly, professional and knowledgeable. My vehicle was finished promptly and I rec questions over the phone before my scheduled appointment. He was friendly, professional and knowledgeable. My vehicle was finished promptly and I received a phone call to let me know it was ready. The service experience as a whole was excellent. MY ISSUE IS WITH THE DEALER ITSELF. WHY DO YOU FEEL THE NEED TO SOLICIT CUSTOMERS FOR SERVICE RATINGS? A RANDOM SURVEY ABOUT THE DEALERSHIP WOULD BE FINE. YOUR MAKING CUSTOMERS DO THE WORK OF EMPLOYEE PERFORMANCE AND ASSESSMENT. PRACTICALLY SPEAKING, THINGS ARE NEVER PERFECT AND RATINGS ARE BIAS. JUST PAY TO HAVE SECRET SHOPPERS AND STOPPING HAVING PAYING CUSTOMERS FEEL PRESSURED INTO DOING YOUR JOB. THANKS! More

Jim Duff greeted me as i was getting out of my car and was very professional & courteous. I was in & out within 60 minutes and could not be happier. Duff is an asset to Shore Toyota and it would seem was very professional & courteous. I was in & out within 60 minutes and could not be happier. Duff is an asset to Shore Toyota and it would seem to me has a bright future as an advisor and customer relationship rep. THANK YOU DUFF! More

Oscar was an amazing salesman. Toyota should be very proud to have someone like him representing them! Oscar was very friendly and knowledgeable of the product. He provided excess information that was e proud to have someone like him representing them! Oscar was very friendly and knowledgeable of the product. He provided excess information that was extremely helpful. Oscar made our purchase worth while! More

Blake was friendly from the start and made the experience easy. It was very comfortable to work with him and he answered all my questions. He went out of his way to do as much of the work for me as he could. easy. It was very comfortable to work with him and he answered all my questions. He went out of his way to do as much of the work for me as he could. Even going to our corporate offices for the required paperwork and signatures. I can honestly say, as someone who has been acquiring vehicles for our fleet since 2006, that thanks to Blake I enjoyed doing business with Shore Toyota and would certainly consider doing business with them again. More