Shore Toyota

To whom, I purchased a used car from this dealer "Sore Toyota". I purchased both a car and an additional warranty. The warranty cost an additional 1300.00. My warr. is a "Portfolio Pre- Owned" po "Sore Toyota". I purchased both a car and an additional warranty. The warranty cost an additional 1300.00. My warr. is a "Portfolio Pre- Owned" policy. I have an agreement that was signed at the time of the sale showing my coverage. It was called [by sales mgr] "A bumper to bumper warranty". I have been back 2 times for different problems. Each time I was told they were not covered. No one has been able to show me on my policy where these problems were not covered. After my 2nd visit they sent me a brochure that shows all their plans. My plan isn't even shown [Plan E] The last time I brought my vehicle limping in to their service area I was told by service mgr.[Eruschi] the problems would cost 1500.00 and nothing was covered by this warranty. And besides all that I had to pay them 115.00 for them to give me all this bad news. At this point I was unable to drive my car very far. So I took it home & parked in my driveway. I needed the vehicle so I had to have it towed at my expense to a real mechanic. He told me these quoted problems did not exist. To end this story He fixed my car and it didn't cost me any where near the cost quoted me by Shore. I think I smell maybe some sort of fraud here. I will send copies of this letter to BBB my lawyer& Shore Toyota More

Lori was both professional and knowledgeable of the problem I presented. She knows her job and gets the job done not only well but quickly. She is a good role model for all service representatives. problem I presented. She knows her job and gets the job done not only well but quickly. She is a good role model for all service representatives. More

Great service, no hassel, a clockwork operation, everything that was to be done to my vehicle was explained in detail, projected repair costs explained throughly,everone was pleasant and helpful. Re everything that was to be done to my vehicle was explained in detail, projected repair costs explained throughly,everone was pleasant and helpful. Received my car back at the time stated ( washed ). Lori and Larry Salamone should receive 10 stars.... More

I had a very comfortable experience with the service at Shore Toyota. Miller was on top of his game. Each time I had to call he would automatically return my call to say he received my message! It's of Shore Toyota. Miller was on top of his game. Each time I had to call he would automatically return my call to say he received my message! It's of a rare quality that you receive such excellent service & response from an employee like him! I had a problem with my window cracking when it would go up & down along with my 30,000 mile check up. He immediately diagnosed the problem & he was exactly right. If all of your employees are as good as him, you have yourself a successful Service Dept. Lynne Talarico More

i visited today for my car service 30000 miles toyota yaris 2010 and i have luck!!! I had the best customer service what i never had before at shore Toyota at Mayslanding,nj 08330.she was very polite ,f yaris 2010 and i have luck!!! I had the best customer service what i never had before at shore Toyota at Mayslanding,nj 08330.she was very polite ,friendly and professional ...i wish i have the same luck when i come back for my next service...thank you lori!! we need more people like you!!! More

Experiences,professionalism, and respect are three basic e important features that keep me with toyota. Most of the people in toyota are polite and willing to provide the best service possible to my needs. e important features that keep me with toyota. Most of the people in toyota are polite and willing to provide the best service possible to my needs. Toyota eficiency force me to keep my loyalty to them. More

I had an appointment for a recall, from the original call to schedule the appointment until it was serviced everything went very smoothly. No problems and Lori Reynold was very friendly & helpful. to schedule the appointment until it was serviced everything went very smoothly. No problems and Lori Reynold was very friendly & helpful. More

Friendly, helpful with a non pressure attitude. Service was timely and everything requested was complete. The service department employees work well together and help each other provide fast and friendly s was timely and everything requested was complete. The service department employees work well together and help each other provide fast and friendly service. More

Brought my 2011 Tundra in for first service check at 5k miles. The employees I dealt with were attentive and extremely nice. They answered all of my questions and had my car in and out in a little over an miles. The employees I dealt with were attentive and extremely nice. They answered all of my questions and had my car in and out in a little over an hour. Having any kind of work done at Shore Toyota is a pleasurable experience. I highly recommend them! More

I had an issue with my dashboard lights all coming on. I inquired about possible issues and Lori was able to determine that the issue was covered under warranty and saved me thousands. She was friendly and inquired about possible issues and Lori was able to determine that the issue was covered under warranty and saved me thousands. She was friendly and extremely helpful. An absolute pleasure to deal with. More