Shore Toyota

Lori went above and beyond to assist me and have the work completed in a timely fashion so I didn't have to come back in another day. completed in a timely fashion so I didn't have to come back in another day. More

my service was a drop and wait on a saterday morning. Even though it was very busie, Lori the service rep and the machanic who worked on my truck took the time to explain everything to me, and show me wh Even though it was very busie, Lori the service rep and the machanic who worked on my truck took the time to explain everything to me, and show me what needed to be fixed. More

Thank you Shore Toyota / Scion, I don’t think anyone Thank you Shore Toyota / Scion, I don’t think anyone looks forward to having to take time from their weekend to bring their car in for routine servic Thank you Shore Toyota / Scion, I don’t think anyone looks forward to having to take time from their weekend to bring their car in for routine service. But I have to say I was extremely satisfied with the service I received and the timely matter in which the work was performed. I would especially like to commend your service advisor Lori Reynolds. Her personality, attentiveness and knowledge of her job are second to none. From the moment of my arrival until the work was complete her attention to my needs and updates was outstanding. So thanks again for not only having an organized and knowledgeable service department but also a pleasant staff to make the visit satisfying. Keep up the good work, Steve Bolli Sr. More

I arrived for my 25,000 mile ckup on 1/27/12 at the appointed time and was taken immediately. The technician informed me of any maintenance needed and proceeded with my o.k. It was a reasonable wait appointed time and was taken immediately. The technician informed me of any maintenance needed and proceeded with my o.k. It was a reasonable wait time for me. I am very pleased w/ Shore Toyota service dept. Donald Kerns More

we got a notice of a recall and we brought the car right in. Lori was very helpful. Our camry was close to the 100,000 mile timing belt replacement and needed alignment so we decided to do it all at the sam in. Lori was very helpful. Our camry was close to the 100,000 mile timing belt replacement and needed alignment so we decided to do it all at the same time. Lori was especially helpful in setting everything up and pointing out other things we hadn't thought of. Not only did they do an exceptional job at a great price they gave us a rental and washed the car too. It was the best experience we've ever had at a dealership and we would go back again. I did miss my Camry even though the prius was nice i like my camry better. great job! More

I arrived this dealership 15 minutes before my service appointment time and Chris already had the paperwork waiting for me. I did not had to wait at all. I explained to him what the problem was and he s appointment time and Chris already had the paperwork waiting for me. I did not had to wait at all. I explained to him what the problem was and he said he will take care of it and give me a call once it is ready. He gave me a call in less than half an hour, told me what was the problem and how much it is going to cost to fix it. Everything is done and fixed in less than 2 hours. I am really happy with his service there. More

Lori in the service department is always a pleasure to do business with. She is friendly,knowledgeable,and courteous. She has done a fine job every time I take my Toyota in for service. business with. She is friendly,knowledgeable,and courteous. She has done a fine job every time I take my Toyota in for service. More

I pulled into the service department at 5:50, 10 minutes before closing with a leaking tire (screw in the tread). Lori pleasantly greeted me at the counter and kindly asked one of the technicians (Mark) if before closing with a leaking tire (screw in the tread). Lori pleasantly greeted me at the counter and kindly asked one of the technicians (Mark) if he wouldn't mind staying a little past closing to help me out. Mark was able to plug my tire, checked the pressure in the other tires and sent me on my way. Very greatful for Lori and Mark for helping me out at the end of their work day!! More

I had an appoitment for a recall, from the original call to schedule the appointment unitl it was serviced everything went very smoothly. No problems and everyone I had contact with was very friendly. to schedule the appointment unitl it was serviced everything went very smoothly. No problems and everyone I had contact with was very friendly. More

great customer service, didn't charge me for parts I didn't need, courteous and I felt while I was in the shop area I was not bothered by sales people didn't need, courteous and I felt while I was in the shop area I was not bothered by sales people More