Shore Toyota

Lori is always very kind and explains everything in detail. My only complaint was the length of time I waited. I was there for almost four hours. detail. My only complaint was the length of time I waited. I was there for almost four hours. More

Lori was very friendly and explained everything that I needed to know. After my car was done she explain what was done to it, she gave me details about it. needed to know. After my car was done she explain what was done to it, she gave me details about it. More

I have bought a lot of vehicles in my life. This is my first Toyota product, Tundra. By far the best vehicle I have owned. Rides like a luxury car. Also Shore Toyota and Lori Reynolds are to be commended. first Toyota product, Tundra. By far the best vehicle I have owned. Rides like a luxury car. Also Shore Toyota and Lori Reynolds are to be commended. Their service department is by far the best I have experienced in work quality and courteosness. Thank You Shore... More

Just to start off with this letter is overdue. I writting to inform you of my appreciation for two of your employees, Millard Laubenheimer and Jim Minchak.I have found Millard and Jim to be exemplary in the to inform you of my appreciation for two of your employees, Millard Laubenheimer and Jim Minchak.I have found Millard and Jim to be exemplary in the service that they give to your customers.They are always courteous and very helpful whenever I am at Shore Toyota.I have been dealing with Shore Toyota since 1985 and I very happy with there sales and service department. Great Job Thank You Nona More

Lori in service is very helpful I brought my Prius in because I could not connect my new iphone. Lori connected it and explained it to me. It is working perfectly!! Lori is an asset to your company!!! because I could not connect my new iphone. Lori connected it and explained it to me. It is working perfectly!! Lori is an asset to your company!!! More

FOR A CUSTOMER TO RETURN OVER AND OVER TO A DEALERSHIP FOR SERVICE WITH THE CAR PAST ITS WARRANTY DATE, THERE MUST BE SOMETHING ELSE, MAYBE SOMETHING INTANGIBLE. AS I'VE SAID PREVIOUSLY, LORI REYNOLDS IS FOR SERVICE WITH THE CAR PAST ITS WARRANTY DATE, THERE MUST BE SOMETHING ELSE, MAYBE SOMETHING INTANGIBLE. AS I'VE SAID PREVIOUSLY, LORI REYNOLDS IS THE REASON I RETURN TO SHORE TOYOTA OVER AND OVER AGAIN. THIS LAST APPOINTMENT IS A PERFECT EXAMPLE. LORI REMAINS CALM, COOL, AND CUSTOMER FOCUSED NO MATTER HOW MUCH "STUFF" IS GOING ON AROUND HER. SHE HAD 2 PHONE CALLS TO RETURN, CUSTOMERS WAITING IN THE SERVICE AREA WHO HAD ALREADY BEEN HELPED AND ME STANDING IN FRONT OF HER. AS WITH MY OTHER VISITS, I FELT AS IF I WAS LORI'S ONLY CUSTOMER. IT TAKES A SPECIAL PERSON TO DO THAT. I WAS IN FOR MY 90,000 MILE CHECKUP. I EXPECTED TO PAY BIG BUCKS AND HAVE A LONG WAIT. THE COST WAS LESS THAN I EXPECTED AND, MORE IMPORTANTLY, THE WORK WAS DONE QUICKER THAN I EXPECTED. ADD TO THIS AN EXCELLENT, NOT CURSORY, VEHICLE WASH. THE PERFECT SERVICE EXPERIENCE PERFORMED WITH THE HELP OF THE PERFECT SERVICE MANAGER, LORI REYNOLDS. More

Lori c0nnected my new 2011 Prius Blue Tooth capability to my cell phone.Dealing with Lori is always a pleasure.She is very compotent coupled with a positive attitude makes for a good situation. my cell phone.Dealing with Lori is always a pleasure.She is very compotent coupled with a positive attitude makes for a good situation. More

Lori is always wonderful to deal with and welcomes you like a friend. She knows her job and gets you in and out as quickly as possible. Lori is definitely an asset to Shore Toyota. like a friend. She knows her job and gets you in and out as quickly as possible. Lori is definitely an asset to Shore Toyota. More

Today December 08- 2011, I scheduled my 2010 RAV4 Sport to have a 29,280/30,000 miles for maintenance service include an oil change.Lori was very friendly and nice to me. She is simply the best ! And I to have a 29,280/30,000 miles for maintenance service include an oil change.Lori was very friendly and nice to me. She is simply the best ! And I have another service experience.My 30k service was actually completed.Lori has always provided excellent service for me. Thank you so much Lori. Dan Ho More

I have my car serviced several times without appointment I have my car serviced several times without appointment and so far i didn't have a hard time dealing with the staff.Im so impressed with Mr. Chris B I have my car serviced several times without appointment and so far i didn't have a hard time dealing with the staff.Im so impressed with Mr. Chris Bounds because he remembers most of his customers' names. He is very accomodating,friendly and courteous. Im really satisfied with their service. More