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Shore Toyota

Mays Landing, NJ

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rated
2,410 Reviews

4236 E Black Horse Pike

Mays Landing, NJ

08330

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2,410 Reviews of Shore Toyota

September 14, 2017

Very busy, rainy day to get an oil change. Was in AC and my plans changed do to the weather, so I decided to get my oil changed while it the inclement weather. Service was fine, but took over More

by AEHTWO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 21, 2017 -

Shore Toyota responded

Thank you for taking the time to provide this feedback. We do appreciate your patience for the extended wait that you encountered. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best regards, Shore Toyota Scion Team

September 14, 2017

Service appointment I brought my car in for a service appointment at 1:45pm, and was a little surprised to see how many vehicles were ahead of me, and how many people wer More

by BeckyC
Recommend Dealer
Yes
Employees Worked With
TIna
Sep 21, 2017 -

Shore Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We'll be sure to pass your thanks on to Tina. We look forward to working with you in the future. Best regards, Shore Toyota Scion Team

Sep 21, 2017 -

Shore Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We'll be sure to pass your thanks on to Tina. We look forward to working with you in the future. Best regards, Shore Toyota Scion Team

September 11, 2017

Another good experience Service advisor consulted with me on recommendations and gave excellent insights into what was needed. He coordinated with others to ensure that vari More

by thesenns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin (last name unknown) - the Irish "chauffer", Chris Bounds, Dave Schulnick
Sep 13, 2017 -

Shore Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best regards, Shore Toyota Scion Team

September 10, 2017

Replace 4 tires & 60K checkup Frank, Svc Supervisor was very receptive and responsive to my concerns and questions. All questions answered clearly and helpfully. Service time was More

by JPKOPAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Siderio, Svc. Supervisor
Sep 13, 2017 -

Shore Toyota responded

Thank you for the awesome feedback! Frank is an excellent service advisor and we appreciate all he does for us! We do appreciate your patience for the extended wait that you encountered. Please let us know if there's anything else we can do for you. Best regards, Shore Toyota Scion Team

September 08, 2017

Car buying made easy These salesman and sales managers are all great. Jessie and Courtney were patient and very helpful in our minivan purchase. From start to finish they More

by JSTAUB44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Zanichelli, Courtney Mutchler
Sep 13, 2017 -

Shore Toyota responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jessie and Courtney were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best regards, Shore Toyota Scion Team

September 06, 2017

Service was all around excellent experience. Robert Fredericks was my service rep. I've had Robert as my rep in the past and have always been satisfied- he More

by ATIMKO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Fredericks
Sep 13, 2017 -

Shore Toyota responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that Robert was able to consistently provide you with the efficient and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Shore Toyota; we look forward to working with you, your family, and your friends in the future. Best regards, Shore Toyota Scion Team

September 06, 2017

Miss lead by the promotion flyer sent to me As a customer since 1980 I will never buy another car from shore Toyota nor will my family and friends. If u care to hear the reason why just call me More

by TKWAN50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Leach
Nov 01, 2017 -

Shore Toyota responded

We're sorry to hear you were only able to rate us 1 star. We would love the opportunity to speak to you about this. Please send us a message so that we may discuss what went wrong and how we may fix it. Thank you. Sincerely, Shore Toyota Team

September 03, 2017

Satisfied This time I did not feel like I got screwed compare to my last transaction. After sale so far I'm getting fast reply from eric moore More

by MIRODM43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Moore
Sep 21, 2017 -

Shore Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Shore Toyota Scion Team

September 01, 2017

Great service ! Thanks Tona Very friendly and efficient. I would definitely recommend the service team for any future work for myself of friends Thank you for a great experience More

by RAYBELVEDERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina was awesome
Sep 21, 2017 -

Shore Toyota responded

Thank you for reviewing your service experience! We aim to provide efficient and friendly service for our guests and we are proud that this was received during your time spent with us. Best regards, Shore Toyota Scion Team

September 01, 2017

Tina handled my vehicle issues well! No issues with Tina - ask for her. The other guys there weren't very helpful. Got passed around when I first arrived. Tina jumped up to help me. More

by MCIARAMELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 21, 2017 -

Shore Toyota responded

Thank you for leaving us this great review! We are very happy to hear that Tina could be so helpful during your recent visit with us. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Shore Toyota Scion Team

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