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Shore Toyota
Mays Landing, NJ
2,410 Reviews
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2,410 Reviews of Shore Toyota
November 09, 2016
Great purchasing experience We spoke with Desiree, Courtney showed us the cars we were interested, Danny helped with the financing and Jim walked us through a great deal! We spoke with Desiree, Courtney showed us the cars we were interested, Danny helped with the financing and Jim walked us through a great deal! More
by NJHINES
Verified CustomerEmployees Worked With
Jim Griffin, Desiree, Danny Leach, Courtney Mutchler
November 09, 2016
Service Team is top-notch The service team is top notch. Robert Fredericks does a great job in explaining what is needed and all of the available options. He is also very good The service team is top notch. Robert Fredericks does a great job in explaining what is needed and all of the available options. He is also very good at the getting the service done within the time frame discussed. More
by FRANKD26X
Employees Worked With
Robert Fredericks
November 08, 2016
Met my expectations Going on trip. Requested oil change only. (due to my limited time). Service adviser Chris Bounds was very accommodating and able to squeeze me in at Going on trip. Requested oil change only. (due to my limited time). Service adviser Chris Bounds was very accommodating and able to squeeze me in at last minute. Will schedule additional service work at later date. Always appreciate Shore's willingness to work with the customer. More
by newcom00
Employees Worked With
Chris Bounds
November 08, 2016
Very good service Good service and care to costumes hard working staph reasonable prices many cars to choose from and colors easy access to location and hr of cervice Good service and care to costumes hard working staph reasonable prices many cars to choose from and colors easy access to location and hr of cervice More
by ANGELCRUZ6872
Employees Worked With
Carlos Lopez
November 08, 2016
Not the usual dealership.. Great place to buy and/or have your car serviced. I wouldn't use anyplace else! I bought my car new here and it was the easiest new car sale transac Great place to buy and/or have your car serviced. I wouldn't use anyplace else! I bought my car new here and it was the easiest new car sale transaction I've ever done More
by JOEYDELUXED
Employees Worked With
Anthony Rapisardi
November 07, 2016
great experience , got the car i wanted in a considerable time, the deal was good and i appreciate dealing with good guys within the dealership. , got the car i wanted in a considerable time, the deal was good and i appreciate dealing with good guys within the dealership. More
by TONY
Employees Worked With
Vicente Morales
November 07, 2016
Great customer service couldn't be happier with experience. Sales team was up front and honest and very accommodating to my trade in and budget. In addit customer service couldn't be happier with experience. Sales team was up front and honest and very accommodating to my trade in and budget. In addition 0% interest is hard to beat this day and age. Third car I have bought from shore Toyota More
by PPASCERI
Employees Worked With
Olti Celepija, Paul Znick, Blake Gihorski
November 07, 2016
Excellent sales person Courtney made the whole car buying experience a pleasure. The next time I am looking for a car I will be coming to see him. Love my new car Thanks aga Courtney made the whole car buying experience a pleasure. The next time I am looking for a car I will be coming to see him. Love my new car Thanks again. More
by MCICALESE451
Employees Worked With
Courtney Mutchler
November 07, 2016
Excellent Service Department!!!! I am always happy with the Shore Toyota Service Department. They service my car and make suggestions for work that may need to be done, but never any I am always happy with the Shore Toyota Service Department. They service my car and make suggestions for work that may need to be done, but never any pressure which I appreciate. Even if you don't have an appointment they try their best to accommodate you. Keep up the great work and customer service! More
by dburns054
Employees Worked With
Chris Bounds
November 07, 2016
Good bye, Toyota! I have been with Toyota for the last seven years, (with Toyota Scion for five), and it used to be a great experience. This time, I was unpleasantly su I have been with Toyota for the last seven years, (with Toyota Scion for five), and it used to be a great experience. This time, I was unpleasantly surprised with the quality of the customer service. I came on Friday after work on my scheduled time, and was standing for at least ten minutes before the gates only to get there. There was only one car in front of me in my lane, and a service person was talking with a customer, the owner of that car. I was waiting patiently, then they left, then came to the car again. All that period of time, both a service guy and the owner of the car, saw me waiting, but nobody moved the car, so I could at least drive into the garage. I did not interrupt them, but then I saw them leaving again, I guess, to do a paperwork, so I opened a window and asked them very politely to move the car. The sales person looked at me and did nothing, while the car owner moved the car right away. I thanked him, he smiled in response. Then I was waiting for Lori, who was at the meeting, for another ten minutes. Lori came, we talked, and everything was fine, until that sales person gave me the whole speech calling me rude and disrespectful. He said I was supposed to stay at the gate waiting patiently( that I was actually doing for about ten minutes). He blamed me yelling at him! I was trying to explain that I just talked loudly because I am a teacher and they were not even close by. He responded that he would complain if his child has a teacher like I am. I thought it was too much, but still was trying to be nice to the guy, thinking that maybe it was not his day. I even said, " I am sorry if I hurt your feelings accidentally.'' The guy did not accept my apologies; moreover, he started lecturing me again for another five minutes in front of a bunch of people who were not aware of what is going on and were looking at me like I was a ten-year old misbehaving kid. It was so embarrassing. Finally, my car was absolutely mess inside. They have never vacuumed it ( usually they do), and did not even put a paper rug on the floor. Was it the act of retaliation? I am not sure, but I am absolutely sure that I am not going to this kind of service anymore. More
by LARISAPLATT
Employees Worked With
I am not sure what the guy's name is, but if you stand facing Lori's name, his desk is on the left close to the customer's lounge. , Lori Reynolds
